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Manager Of Service Operations Jobs in Utah (NOW HIRING)

CaptionCall

Manager of VRS Marketing

Salt Lake City, UT · On-site

$39.33 - $65.48/hr

The role serves as a key operational contributor, helping ensure marketing initiatives are executed ... To provide global language services that expand opportunities, nurture belonging, and empower the ...

CaptionCall

Manager of VRS Marketing

Salt Lake City, UT · On-site

$81K - $136K/yr

The role serves as a key operational contributor, helping ensure marketing initiatives are executed ... To provide global language services that expand opportunities, nurture belonging, and empower the ...

Coast

Manager of Customer Success

Draper, UT · On-site +1

... and transparent financial services products. Coast's mission is to deliver them at a ... Champion operational rigor and data fluency across Salesforce, Sigma, Outreach, and our AI toolkit ...

Coast

Manager of Customer Success

Draper, UT · On-site

... and transparent financial services products. Coast's mission is to deliver them at a ... Champion operational rigor and data fluency across Salesforce, Sigma, Outreach, and our AI toolkit ...

Trucordia

Agriculture Operations Manager

Lindon, UT · On-site

Oversee day-to-day operations of the local offices, including client service, administrative ... Monitor and manage office efficiency, resource allocation, and service delivery to meet internal ...

Trucordia

Agriculture Operations Manager

Lindon, UT · On-site

Oversee day-to-day operations of the local offices, including client service, administrative ... Monitor and manage office efficiency, resource allocation, and service delivery to meet internal ...

Trucordia

Agriculture Operations Manager

Lindon, UT

Oversee day-to-day operations of the local offices, including client service, administrative ... Monitor and manage office efficiency, resource allocation, and service delivery to meet internal ...

Steve's Point S

Automotive Service Manager

Fillmore, UT · On-site

$60K - $80K/yr

... sales operations, including tire sales, auto parts, and repair services. This position involves ... This role is a unique blend of skills in order to drive sales growth, lead a team effectively, and ...

Point S Tire

Automotive Service Manager

Fillmore, UT · On-site

$70K - $80K/yr

... sales operations, including tire sales, auto parts, and repair services. This position involves ... This role is a unique blend of skills in order to drive sales growth, lead a team effectively, and ...

Hitachi

Senior Operations Manager

Salt Lake City, UT · On-site

Join us and be part of a team that makes a difference every day through service, expertise, and a ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.

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All JobsOf Service Operations JobsManager Of Service Operations JobsManager Of Service Operations Jobs in Utah

Manager Of Service Operations information

What does a manager of service operations do?

A manager of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements to meet organizational goals.

Is a manager of service operations a high paying job?

A manager of service operations typically earns a competitive salary that varies by industry, location, and experience level. These roles often include responsibilities such as overseeing service delivery, managing teams, and optimizing processes, which can contribute to higher compensation compared to entry-level positions.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Of Service Operations jobs in Utah?

The most popular types of Of Service Operations jobs in Utah are:

What cities in Utah are hiring for Manager Of Service Operations jobs?

Cities in Utah with the most Manager Of Service Operations job openings:

Manager Of Service Operations jobs near you

Manager of VRS Marketing

Sorenson Communications

Salt Lake City, UT • On-site

$39.33 - $65.48/hr

Full-time

Posted 26 days ago

Sorenson Communications rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

256th of 492 rated business services

Job description

Job Summary
The VRS Marketing Manager is responsible for executing and optimizing VRS marketing initiatives that support customer adoption, engagement, retention, and product education. This role partners closely with the VRS Marketing Director, Social Media Manager, Creative Team, Product, and Analytics teams to translate business priorities into actionable campaigns, content, customer journeys, and performance insights. The role serves as a key operational contributor, helping ensure marketing initiatives are executed effectively, performance is measured, and opportunities for optimization are identified.
Essential Duties and Responsibilities
  • Analyze campaign, customer journey, channel performance, and customer feedback to identify trends, opportunities, risks, and optimization strategies that improve engagement, brand preference, adoption, retention, and overall marketing effectiveness.
  • Develop and maintain reports, dashboards, and performance reviews that measure progress against marketing goals and KPIs.
  • Coordinate and execute integrated VRS marketing campaigns aligned with annual business and marketing priorities.
  • Develop and execute testing and optimization strategies across campaigns, messaging, customer journeys, and channels to improve engagement, adoption, retention, and marketing effectiveness.
  • Partner with Social Media, Creative, Product, and community stakeholders to develop authentic storytelling and customer-focused content that reinforces Sorenson's brand values, innovation leadership, and commitment to the Deaf community.
  • Collaborate with Product, Social Media, Creative, Customer Care, Compliance, and other cross-functional teams to ensure marketing initiatives align with business objectives and are delivered on time.
  • Other duties as assigned

Supervisory Responsibility
This position has no supervisory responsibilities.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum:
  • 4 Year/Bachelor's Degree

Experience
Minimum Years of Experience:
  • 5 years of experience in marketing or related business experience.

Knowledge, Skills, and Abilities
  • Fluency in ASL highly preferred
  • Experience with marketing automation tools and CRM systems (preferably Microsoft Dynamics 365).
  • Proven ability to manage multiple campaigns simultaneously in a fast-paced environment.
  • Strong analytical and reporting skills with the ability to interpret customer, campaign, and web analytics data to drive marketing decisions.
  • Expertise in digital marketing strategies, best practices, and testing methodologies, with the ability to evaluate multiple variables and optimize campaign performance.
  • Familiarity with project management tools, such as Jira, for managing marketing workflows.
  • Excellent communication and presentation skills.
  • Strong problem-solving abilities and a collaborative approach.
  • Creative thinking with an analytical mindset.
  • Professional attitude and team player able to work across company departments.

Working Conditions and Physical Requirements
  • Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
  • Regular and predictable attendance required.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorenson.com/company/careers/
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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