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Manager Of Service Operations Jobs in Georgia (NOW HIRING)

Carolina Chillers LLC

Area Service Manager

Pooler, GA · On-site

Assists the Service Operations Manager on the successful execution of the service strategies and objectives. Assists the Service Operations Manager to effectively plan operational resource needs and ...

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Manager Of Service Operations information

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. Certifications like Six Sigma or experience in leadership roles can be relevant for both positions.

What is the highest salary for an operations manager?

The highest salaries for a Manager of Service Operations can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Top earners in this role often have advanced skills in process optimization, leadership, and industry-specific tools, and may receive bonuses or profit-sharing as part of compensation.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and certain investment bankers can earn $500,000 or more annually. Senior management roles like Manager of Service Operations may reach this level with bonuses, profit sharing, or extensive experience, but such salaries are less common and typically require significant tenure and industry expertise.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What are the most commonly searched types of Of Service Operations jobs in Georgia? The most popular types of Of Service Operations jobs in Georgia are:
Manager Of Service Operations jobs near you
Infographic showing various Manager Of Service Operations job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution.
Director of Client Service Operations

Director of Client Service Operations

NorthPoint Search Group

Atlanta, GA • On-site

$110K - $145K/yr

Full-time

Posted 26 days ago

Job description

We are seeking a strategic and inspiring Director of Client Service Operations to drive operational excellence across two divisions while fostering a cohesive and positive employee experience. This leader will leverage analytics, technology, and process optimization to elevate both the client and team member experience.
To Apply Now - email your resume to [email protected]
Key Responsibilities
Leadership & Development
  • Develop and mentor service team leaders and functional leaders
  • Foster a highly engaged and collaborative workforce
  • Communicate company vision and align service teams with organizational goals
Operational Leadership
  • Partner with executive leadership to implement strategic initiatives
  • Establish consistent operating standards across service departments
  • Lead operational support functions including:
    • Data analytics
    • Quality control auditing
    • Training
    • Workflow optimization
  • Manage service operations vendors and represent the company brand professionally
  • Establish and monitor KPIs to drive accuracy, efficiency, and client satisfaction
Analytics & Reporting
  • Oversee operational reporting and performance analytics
  • Interpret leading and lagging indicators to support decision-making
  • Utilize dashboards and reporting tools to generate actionable insights
  • Applied Epic experience preferred
Client Experience
  • Ensure delivery of a consistent, high-quality client experience
  • Maintain strong retention and service excellence metrics
  • Balance operational efficiency with a relationship-focused service model
Qualifications
  • Alignment with company values
  • 12-15 years of operations leadership experience
  • Experience managing leaders of leaders
  • Strong track record of developing talent and building teams
  • Excellent analytical and technical skills
  • Experience with CRM systems and workflow tools
  • Proven success leading process improvements and systems implementations
  • High emotional intelligence and strong communication skills

Compensation & Benefits
  • Base Salary: $110K-$145K
  • 15% Bonus Opportunity
  • Excellent Benefits Package

Please send your resume to [email protected] for immediate consideration.
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About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

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