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Manager Of Service Operations Jobs in Ohio (NOW HIRING)

Baxter

Service Operations Manager

West Chester, OH · On-site

$112K - $168K/yr

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a ... The SOM reports to the Senior Manager of Service Operations. * Baxter offers dental and medical ...

SSA Group

Food Service Operations Manager

Columbus, OH · On-site

$55K - $65K/yr

SSA Group at the Center of Science & Industry is looking for a talented Food Service Operations Manager to join our team! All applications should be submitted within 7-days following posting of the ...

React Health

Director of Service

Dublin, OH · On-site

$125K - $150K/yr

Director of Service FULL-TIME/PART-TIME : Full Time LOCATION: Dublin, OH React Health is a fast ... operations, and service network management. This role drives end-to-end accountability for the ...

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Manager Of Service Operations information

Is ops manager higher than GM?

A Manager of Service Operations typically focuses on overseeing service delivery, processes, and team management within a specific area, while a General Manager (GM) has broader responsibilities including overall business operations, strategy, and profit and loss. Generally, a GM holds a higher or more senior position than an operations manager, but the hierarchy can vary depending on the organization’s structure. Certifications like Six Sigma or experience in leadership roles can be relevant for both positions.

What is the highest salary for an operations manager?

The highest salaries for a Manager of Service Operations can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Top earners in this role often have advanced skills in process optimization, leadership, and industry-specific tools, and may receive bonuses or profit-sharing as part of compensation.

What is the difference between Manager Of Service Operations vs Service Manager?

AspectManager Of Service OperationsService Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer service teams and client relationships
ResponsibilitiesStreamlining operations, implementing policies, ensuring service qualityHandling customer issues, service satisfaction, team supervision
CredentialsTypically requires management experience, industry certificationsCustomer service experience, relevant certifications often preferred
Work EnvironmentOperations departments, cross-functional teamsCustomer service centers, client-facing roles

The Manager Of Service Operations primarily focuses on optimizing service delivery processes and operational efficiency, while the Service Manager concentrates on managing customer service teams and ensuring client satisfaction. Both roles require management skills and industry knowledge, but their core responsibilities differ in scope and focus.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive positions (CEOs, CFOs, COOs), specialized surgeons, and certain investment bankers can earn $500,000 or more annually. Senior management roles like Manager of Service Operations may reach this level with bonuses, profit sharing, or extensive experience, but such salaries are less common and typically require significant tenure and industry expertise.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.
What are the most commonly searched types of Of Service Operations jobs in Ohio? The most popular types of Of Service Operations jobs in Ohio are:
What cities in Ohio are hiring for Manager Of Service Operations jobs? Cities in Ohio with the most Manager Of Service Operations job openings:
Manager Of Service Operations jobs near you

Service Operations Manager

Ohio Machinery Company

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Description
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
Job Summary:
The Service Operations Manager provides leadership for location service operations and the management of location service supervisors and oversees location service operations within annual budget projections, maintains superior customer and employee relations that result in or support above-average CSP, EOS, NPI, NLS, PINS, FMRG and DCAL.
Essential Functions and Responsibilities:
  • Manages the operation of the Service Center, including Shop Service, Field Service, and Administrative Personnel.
  • Manages budget in line with forecasts, objectives, and overall company policies.
  • Meets gross profit and PADE objectives.
  • Supervises and develops the necessary manpower to maintain a functional Division in line with the overall Company policies and forecasts.
  • Supervises the execution of an annual training program for the Division. Supervises and promotes Division CC and CPI Practices.
  • Provides and maintains adequate, neat, and safe offices, workshop(s), yards, vehicles, tools, and other facilities required by the Division to meet the agreed-upon Company standards.
  • Maintains exceptional customer relations.
  • Maintains high-quality cooperation and communication with all company departments.
  • Plans and maintains all Service facilities.
  • Ensures the safety of all location personnel.
  • Performs all other duties as assigned.

Minimum Skills and Qualifications:
  • High school diploma or equivalent required, two or four-year degree preferred.
  • Six years of service experience with heavy machinery, including two years of managerial responsibility required.
  • Proven experience in areas of maintenance, financial management, human relations, training, safety, and customer satisfaction.

Employee Benefits:
  • 401(k): Match and employer discretionary contribution.
  • Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
  • Dental & Vision Insurance: Comprehensive coverage options.
  • Financial Access: Credit Union membership is available.
  • Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
  • Educational Opportunities: Scholarships for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
  • Compensation: Base pay, annual bonus potential, and company success share bonuses.

Physical Requirements:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor

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