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Director Of Service Operations Jobs (NOW HIRING)

Director of Operations

Lynbrook, NY · On-site

$80K - $150K/yr

Director of Operations Location: New York (NY-based, with oversight of NY & NJ operations) Company ... Exit Mold About Exit Mold Exit Mold is a fast-growing environmental services company specializing ...

$65K - $75K/yr

Director of Operations (Bilingual English/Spanish) The GrowHaus Hours: Full-time, exempt Reports to: Executive Director Salary: $65,000-$75,000 depending on experience, plus competitive PTO and ...

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... guidelines including service, product preparation, sales, guest relations, safety/security ...

A Director of Operations is an energetic restaurant operations leader capable of leading 3 above ... guidelines including service, product preparation, sales, guest relations, safety/security ...

The Director of Operations is an effective change leader who spurs the enthusiasm and buy-in of others and who plans and directs operations within the business to support the Key Performance ...

Director of Operations General Responsibilities: * Strategic Initiatives: * Implement changes to ... Oversee customer service and provide guidance to establish positive and collaborative relationships.

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Director Of Service Operations information

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$34K

$107.7K

$179.5K

How much do director of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director of service operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Service Operations or Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. Directors typically report to the COO or other C-level executives and focus on specific departments or functions within the organization.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like surgeons, anesthesiologists, and successful entrepreneurs can also earn this level of income, especially with experience, bonuses, and stock options. Achieving this salary typically requires advanced education, extensive experience, and leadership responsibilities.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

How much does a service director make in the US?

A Service Director in the US typically earns between $80,000 and $150,000 annually, depending on the industry, location, and experience level. Senior roles with extensive management responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
More about Director Of Service Operations jobs
What cities are hiring for Director Of Service Operations jobs? Cities with the most Director Of Service Operations job openings:
What are the most commonly searched types of Of Service Operations jobs? The most popular types of Of Service Operations jobs are:
What states have the most Director Of Service Operations jobs? States with the most job openings for Director Of Service Operations jobs include:
Infographic showing various Director Of Service Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Team Select Home Care

Jeffersonville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Team Select Home Care rating

6.9

Company rating: 6.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

The Director of Operations (DO) holds primary responsibility for the success of the branch.
This role carries full accountability for operational execution, financial performance, staffing strategy, and compliance. The DO ensures payroll, billing, eligibility, authorizations, intake workflows, and team performance operate with precision while actively strengthening the branch's capacity to grow and perform at a higher level.
Through decisive leadership and operational ownership, the Director of Operations builds the structure, discipline, and team capability that allows the branch to expand its reach and elevate its results. This is a role for leaders who take ownership of outcomes, overcome challenges, and can build a business that reflects Team Select Home Care's high standard of performance and resilience.
Reports To: Area Director of Operations
FLSA Status: Exempt
Core Responsibilities:
Branch Leadership & Development
  • Provide overall operational leadership for the branch, setting the standard for accountability, performance, and professionalism.
  • Drive branch advancement by strengthening systems, developing team capability, and improving operational consistency.
  • Contribute to branch expansion by engaging in business development efforts, strengthening referral partnerships, and identifying opportunities to increase census and market presence.
  • Take ownership of branch stability during periods of launch, transition, staffing fluctuation, or operational challenge.
  • Partner with the ADO and/or VP to align branch strategy with financial objectives and market opportunities.
  • Build a culture of ownership, urgency, and follow through within the operational team.

Operational & Financial Performance
  • Oversee and ensure accuracy of payroll processing, front end billing, eligibility verification, and authorizations.
  • Own branch profit and loss performance, actively monitoring revenue, expenses, and margin while implementing corrective actions to achieve financial targets.
  • Monitor staffing levels, productivity, and cost containment in alignment with branch financial targets.
  • Establish and maintain operational systems that support both current performance and scalability.
  • Ensure operational reporting, documentation, and audits are completed within required timelines.
  • Execute corporate operational initiatives fully and consistently at the branch level.

Staffing Strategy & Workforce Execution
  • Lead, supervise, and develop operational office staff with clear expectations and measurable accountability.
  • Orient and train operational staff to ensure process competency and policy adherence.
  • Build team capability by strengthening consistency, professionalism, and execution standards.
  • Address performance gaps promptly through coaching, corrective action, and structured follow up.
  • Manage the recruitment and placement of open roles within the local branch. This includes both Clinical and Operational positions. Hiring decisions for clinical positions will be made by Director of Nursing (DON).
  • Maintain current awareness of the abilities and limitations of each field staff member in collaboration with clinical leadership to ensure safe and appropriate client/caregiver placement.
  • Oversee and enforce compliance within the on-call scheduling process to ensure responsiveness and reliability.
  • Ensure all recruitment, screening, hiring, and retention processes meet regulatory and company standards.
  • Responsible for ensuring HR documentation and requirements are collected and maintained accurately in collaboration with the People Services Specialist.

Compliance & Risk Oversight
  • Ensure adherence to all federal, state, local, and Team Select standards related to staffing, intake, and operational processes.
  • Promote and enforce the Compliance Plan.
  • Maintain branch readiness for audits, surveys, and regulatory review.
  • Participate in Performance Improvement initiatives and corrective action planning.
  • Maintain confidentiality of all employee, patient, and company information. This includes adherence to HIPAA standards.

Required Skills & Qualifications
  • Healthcare experience required.
  • Demonstrated leadership in operations or performance driven environments.
  • Proven ability to achieve operational and financial targets.
  • Strong organizational discipline with attention to detail and consistent follow up.
  • Excellent interpersonal, public relations, and communication skills.
  • Ability to make quality decisions under pressure.
  • Proficiency in required computer systems and technology platforms.
  • Bachelor's degree preferred.

Equal Employment Opportunity Statement
Team Select Home Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Physical Requirements:
"You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations."
  • Requires the ability to write, dictate or use a keyboard to communicate directives.
  • Utilizes proper body mechanics in multiple environments.
  • Requires the ability to function in multiple environments.

EEO Status: First/Mid-Level Officials and Managers
Benefits + Perks of Joining the Team Select Family
  • Medical, Dental, and Vision Insurance
  • Paid Time Off and Paid Sick Time
  • 401(k)
  • Referral Program

Pay Range: $85,000 - $100,000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.

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