Director / Operations Manager
Position Summary
We are seeking an experienced Director/Operations Manager to oversee both residential and commercial concrete operations. This leadership role is responsible for managing day-to-day operations, maintaining builder and client relationships, supervising field operations, and supporting continued company growth through estimating, bidding, and operational oversight.
The ideal candidate will have strong industry experience, established relationships within the construction industry, and the ability to lead teams while ensuring projects are completed safely, efficiently, and to company standards.
Key Responsibilities
Builder & Client Relations
- Serve as the primary point of contact for residential and commercial builders
- Maintain strong customer relationships to ensure project success and client satisfaction
- Coordinate with clients regarding schedules, project expectations, and issue resolution
Subcontractor & Vendor Management
- Negotiate pricing and contracts with subcontractors and vendors
- Monitor subcontractor performance, production, and quality standards
- Recruit and develop new subcontractor crews to support operational growth and project demands
Operational Oversight
- Directly supervise Superintendents and field operations personnel
- Ensure compliance with company safety standards and OSHA regulations
- Monitor project quality control and adherence to specifications and timelines
- Assist with scheduling manpower, equipment, and project resources
Revenue & Estimating
- Participate in estimating and bidding processes for future projects
- Identify opportunities for business development and market expansion
- Assist in forecasting workload, production, and revenue goals
Administrative Accountability
- Ensure proper documentation of change orders, daily reports, and project records
- Enforce company procedures regarding project tracking and operational reporting
- Maintain accurate communication between office staff, field personnel, and clients
Qualifications
- Previous experience in residential and commercial concrete operations management required
- Strong leadership and team management experience
- Knowledge of concrete construction processes, scheduling, and project execution
- Experience with estimating, bidding, and subcontractor coordination preferred
- Ability to build and maintain professional relationships within the construction industry
- Strong communication, organizational, and problem-solving skills
- Proficient in project documentation and operational reporting
Preferred Qualifications
- Existing industry contacts and builder relationships
- Experience managing multiple crews and projects simultaneously
- Knowledge of construction software, scheduling, and estimating systems
Compensation & Benefits
- Competitive salary based on experience
- Bonus opportunities
- Company vehicle or vehicle allowance (if applicable)
- Benefits package available
- Growth and leadership opportunities within the organization
Company Description
Comprehensive HR and payroll services designed to support your people and simplify your processes. We provide hands-on guidance, payroll accuracy, compliance support, and staffing solutions so you can build a stronger workplace and focus on growing your business with confidence.