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Manager Mycase Jobs (NOW HIRING)

V104 - New Client Intake Specialist

$18.25 - $24.25/hr

Enter client information accurately into MyCase CRM * Schedule consultations with attorneys and legal staff * Screen and evaluate callers based on firm guidelines * Answer inbound calls from ...

Accounting Specialist (Bilingual)

Frederick, MD · On-site

$21.25 - $28.50/hr

Salary: 20+ The Accounting Specialist will support the Finance & Accounting Department by managing client payments and billing in MyCase, facilitating transfers between trust and operating accounts ...

Manage case setup and workflow within MyCase * Monitor case progression and deadline tracking * Generate internal operational and workflow reports * Coordinate monthly billing workflow * Maintain ...

Accounting Specialist (Bilingual)

Frederick, MD

$21.25 - $28.50/hr

The Accounting Specialist will support the Finance & Accounting Department by managing client payments and billing in MyCase, facilitating transfers between trust and operating accounts, collecting ...

V102 - Virtual Legal Receptionist

$16.75 - $21.50/hr

High (60-80 calls per day) • Software and Tools Required: - CRM: MyCase - VOIP: Webex - Email/Calendar: Outlook Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to ...

Serve as the primary administrator for MyCase , optimizing workflows, task management, and client communications. * Standardize and protect all firm templates with naming conventions, formatting ...

Serve as the primary administrator for MyCase , optimizing workflows, task management, and client communications. * Standardize and protect all firm templates with naming conventions, formatting ...

Ability to work independently and manage multiple deadlines * Experience with [Clio/MyCase/LexisNexis/etc.] is a plus Benefits * Competitive salary * Health, dental, and vision insurance * 401(k) ...

Highly organized with document management experience * Excellent research skills and knowledge in legal programs like Lexis Nexis, Clio, Westlaw, Briefpoint, or MyCase * Comfortable Microsoft Office ...

Ability to work independently and manage multiple deadlines * Experience with [Clio/MyCase/LexisNexis/etc.] is a plus Benefits * Competitive salary * Health, dental, and vision insurance * 401(k) ...

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Showing results 1-20

Manager Mycase information

What is the difference between Manager Mycase vs Case Manager?

AspectManager MycaseCase Manager
Required CredentialsRelevant certifications, legal or case management trainingLicenses or certifications depending on industry (e.g., social work, healthcare)
Work EnvironmentLegal firms, law offices, or legal software environmentsHealthcare, social services, or community organizations
Employer & Industry UsageLegal industry, law firms, legal tech companiesHealthcare, social work, insurance companies
Common Search & ComparisonManager Mycase vs Case Manager

The main difference is that Manager Mycase typically refers to a managerial role overseeing legal case management using Mycase software, while a Case Manager generally handles client cases in healthcare or social services. Both roles require case management skills but differ in industry focus and specific credentials.

How does a Manager Mycase typically collaborate with legal teams to improve case management efficiency?

A Manager Mycase works closely with attorneys, paralegals, and support staff to ensure the Mycase platform is being used to its full potential. They facilitate training, troubleshoot workflow issues, and customize features to match the specific needs of the legal team. By regularly gathering feedback and monitoring system usage, they help streamline processes such as document management, client communication, and task delegation. This collaborative approach helps law firms operate more efficiently and maintain high standards of client service.

What is a Manager Mycase?

A Manager Mycase is typically a professional responsible for overseeing the use and administration of MyCase, a legal case management software, within a law firm or legal department. Their duties often include managing user accounts, setting up workflows, providing training to staff, ensuring data integrity, and optimizing the platform to meet the firm's needs. The role may also involve troubleshooting software issues, coordinating with MyCase support, and helping implement new features to improve efficiency. By effectively managing MyCase, they help streamline legal processes and enhance overall productivity.

What are the key skills and qualifications needed to thrive as a MyCase Manager, and why are they important?

To thrive as a MyCase Manager, you need strong organizational skills, experience in legal case management, and a background in law or paralegal studies. Familiarity with MyCase software or similar legal case management systems, as well as general proficiency in office software, is typically required. Outstanding communication, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient case handling, effective team coordination, and high client satisfaction in busy legal environments.
What cities are hiring for Manager Mycase jobs? Cities with the most Manager Mycase job openings:
What are the most commonly searched types of Mycase jobs? The most popular types of Mycase jobs are:
What states have the most Manager Mycase jobs? States with the most job openings for Manager Mycase jobs include:

V104 - New Client Intake Specialist

Job Duck LLC

Remote

$18.25 - $24.25/hr

Full-time

Posted 7 days ago


Job description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
At Job Duck, we are seeking a compassionate and highly organized New Client Intake Specialist to support prospective clients during their first interaction with the firm. In this role, you will guide callers through the intake process, gather essential information, evaluate potential cases, and help connect clients with the legal team. Your ability to communicate clearly, build trust, and provide a positive experience will have a direct impact on helping individuals receive the support they need. The ideal candidate thrives in a fast paced environment, enjoys helping others, and can balance professionalism with empathy in every conversation.
• Monthly Compensation Range: From 1,142 to 1,220 USD
Responsibilities include, but are not limited to:
  • Follow intake procedures and scripts to ensure consistency
  • Assist with translation during meetings when needed
  • Assist with obtaining signed agreements during intake calls
  • Gather relevant information regarding potential cases
  • Conduct conflict checks within the CRM system
  • Enter client information accurately into MyCase CRM
  • Schedule consultations with attorneys and legal staff
  • Screen and evaluate callers based on firm guidelines
  • Answer inbound calls from prospective client
  • Maintain detailed and organized client records
  • Explain general information regarding services and fees
  • Provide a positive and professional client experience throughout the intake process

Requirements:
• 1-2 years of experience working in intake or customer service roles
• Strong verbal and written communication skills in both English and Spanish
• Active listening and relationship building abilities
• Compassionate and client focused approach
• Excellent customer service skills
• Strong attention to detail
• Effective problem solving abilities
• Strong organizational and time management skills
• Ability to multitask and prioritize effectively
• Professional phone etiquette
• Ability to remain composed during sensitive conversations
• Adaptability and flexibility in a fast paced environment
• Ability to follow scripts and established processes
• Location and timezone: Remote, Central Standard Time (CST)
• Working Hours: Monday to Friday ranging from 7AM to 6-7PM CTS (8 hours per day)
• Expected call volume: High (60-80 calls per day)
• Software and Tools Required:
- CRM: MyCase
- VOIP: Webex
- Email/Calendar: Outlook
Work Shift:
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.