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Manager Mycase Jobs in Illinois (NOW HIRING)

Manager Mycase information

What is a Manager MyCase?

A Manager Mycase is typically a professional responsible for overseeing the use and administration of MyCase, a legal case management software, within a law firm or legal department. Their duties often include managing user accounts, setting up workflows, providing training to staff, ensuring data integrity, and optimizing the platform to meet the firm's needs. The role may also involve troubleshooting software issues, coordinating with MyCase support, and helping implement new features to improve efficiency. By effectively managing MyCase, they help streamline legal processes and enhance overall productivity.

What are the key skills and qualifications needed to thrive as a MyCase manager?

To thrive as a MyCase Manager, you need strong organizational skills, experience in legal case management, and a background in law or paralegal studies. Familiarity with MyCase software or similar legal case management systems, as well as general proficiency in office software, is typically required. Outstanding communication, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient case handling, effective team coordination, and high client satisfaction in busy legal environments.

How does a MyCase manager typically collaborate with legal teams to improve case management efficiency?

A Manager Mycase works closely with attorneys, paralegals, and support staff to ensure the Mycase platform is being used to its full potential. They facilitate training, troubleshoot workflow issues, and customize features to match the specific needs of the legal team. By regularly gathering feedback and monitoring system usage, they help streamline processes such as document management, client communication, and task delegation. This collaborative approach helps law firms operate more efficiently and maintain high standards of client service.

What is the difference between Manager Mycase vs Case Manager?

AspectManager MycaseCase Manager
Required CredentialsRelevant certifications, legal or case management trainingLicenses or certifications depending on industry (e.g., social work, healthcare)
Work EnvironmentLegal firms, law offices, or legal software environmentsHealthcare, social services, or community organizations
Employer & Industry UsageLegal industry, law firms, legal tech companiesHealthcare, social work, insurance companies
Common Search & ComparisonManager Mycase vs Case Manager

The main difference is that Manager Mycase typically refers to a managerial role overseeing legal case management using Mycase software, while a Case Manager generally handles client cases in healthcare or social services. Both roles require case management skills but differ in industry focus and specific credentials.

What are the most commonly searched types of Mycase jobs in Illinois?

The most popular types of Mycase jobs in Illinois are:

Business Intelligence Developer (Internal Applicants Only)

Ellis Porter

Troy, IL • On-site

Full-time

Posted 11 days ago


Key responsibilities

  • Meet with teams across the firm to understand their reporting needs and translate them into requirements

  • Build and maintain Power BI dashboards and data models to ensure accurate and adaptable reports

  • Manage refresh cadences, source connections, and dashboard access to ensure reports are current and secure


Job description

The Position:

As a Business Intelligence (BI) Developer on Ellis Porter's Data Services team, you will build and maintain the reports and dashboards that Porters rely on to make informed decisions. You will partner directly with teams across the firm to understand their reporting needs and translate them into clear, reliable dashboards. You will also own the Power BI data models and refresh cadences behind the dashboards, ensuring reports are accurate, efficient, and positioned to evolve as our firm grows.


This role is designed as a train-up opportunity. We are hiring for aptitude, curiosity, discretion, and a strong understanding of how EP works. Power BI, Power Query, and Data Analysis Expressions (DAX) can be learned on the job through structured support from the Manager of Data Services and Products; deep familiarity with our teams, workflows, and business needs cannot. If you understand our organization and enjoy working with data, we encourage you to apply, even if you have never held a technical title. This role also offers flexibility to adapt to the areas where the BI Developer can have the greatest impact in supporting the team.


This position can be fully remote from any U.S. location, or based in either ourTroy, MIorAnn Arbor, MIoffice as an in-person or hybrid role. Please note -although this role can be remote, all work must be performed within the United States.


What you will do:

  • Meet with Porters across the firm to understand their reporting needs and translate them into clear requirements
  • Build and maintain Power BI dashboards to help answer those needs
  • Build and maintain the data models behind those dashboards (the reusable layer of tables and calculations a dashboard reads from) to ensure reports remain accurate and adaptable
  • Write data transformations in Power Query to prepare source data, and write DAX calculations to produce the measures shown on the reports
  • Manage refresh cadences and source connections ensuring reports remain current
  • Manage dashboard access to ensure Porters only see the reports appropriate to their role
  • Handle ad-hoc reporting requests with consistent turnaround
  • Maintain the existing catalog of EP reports, retire reports no longer in use, and document reports that remain in service
  • Handle sensitive firm data with appropriate discretion at all times
  • Perform other duties as assigned by management


Skills and experience you will bring:

  • Bachelor's degree or equivalent combination of education and work experience
  • Working knowledge of how EP operates, including our practice areas, case lifecycle, or the systems our teams use day-to-day
  • A track record of learning new tools or systems on the job and putting them into practice
  • Sound judgment and discretion when handling sensitive firm information
  • Intellectual curiosity and a habit of asking why the numbers are what they are
  • Ability to communicate effectively with non-technical stakeholders and translate business requests into specific build requirements
  • Willingness to learn Power BI, Power Query, and DAX on the job with structured coaching and a defined ramp plan
  • Prior exposure to Power BI, Tableau, Looker, or another business intelligence tool preferred, but not required
  • Familiarity with Structured Query Language (SQL), at a read-only level or greater preferred
  • Experience producing scheduled or recurring reports (reports that are refreshed and distributed on a defined cadence) in Excel, Google Sheets, Salesforce, or HubSpot preferred
  • Familiarity with SharePoint lists, Salesforce, HubSpot, or MyCase as data sources preferred
  • Strong attention to detail