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Manager Mood Media Support Jobs (NOW HIRING)

Channel Partner Service Manager

Fort Mill, SC · On-site

$133K - $134K/yr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... This role is the liaison between the partner and Mood internal teams to support their day-to-day ...

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Support other Accounts Receivable Managers with escalated issues that need support from the ...

About Us: Mood Media is the world's leading experiential media company, optimizing on-premise ... management requirements. * Work with the Warehouse team to maintain a safe, orderly and organized ...

Technician

Jacksonville, FL · On-site

$17.25 - $23.50/hr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Other duties as assigned by management Essential Job Qualifications: High School plus 1 year of ...

Technician

Palm Beach Gardens, FL · On-site

$18.75 - $25.50/hr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Other duties as assigned by management Essential Job Qualifications: High School plus 1 year of ...

Technician

Centereach, NY · On-site

$24.23 - $29.34/hr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Other duties as assigned by management Essential Job Qualifications: High School plus 1 year of ...

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... Other duties as assigned by management Essential Job Qualifications: High School plus 1 year of ...

Be Seen First

Audio Video Installation Technician is responsible for the installation and support of complex ... Paid time off Company Description 5 North Media, Mood San Diego, is a locally owned and operated ...

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... Provide top tier account management to insure core customer satisfaction * Develop partnership ...

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... Provide top tier account management to insure core customer satisfaction Develop partnership ...

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Showing results 1-20

Manager Mood Media Support information

See salary details

$22.5K

$67.9K

$121K

How much do manager mood media support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for manager mood media support in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Mood Media Support vs Customer Support Specialist?

AspectManager Mood Media SupportCustomer Support Specialist
CredentialsTypically requires leadership experience, technical knowledge, and industry-specific certificationsUsually requires customer service training, basic technical skills, and relevant certifications
Work EnvironmentSupervises support teams, manages escalations, and collaborates with technical departmentsProvides direct support to customers via phone, email, or chat, often in a call center setting
Employer & Industry UsageCommon in media, digital signage, and entertainment industriesWidely used across retail, technology, and service industries

The main difference is that the Manager Mood Media Support oversees support teams and handles escalations, while the Customer Support Specialist focuses on direct customer interactions. Both roles require strong communication skills and industry knowledge, but the manager position involves leadership and strategic responsibilities.

More about Manager Mood Media Support jobs
What cities are hiring for Manager Mood Media Support jobs? Cities with the most Manager Mood Media Support job openings:
What are the most commonly searched types of Mood Media Support jobs? The most popular types of Mood Media Support jobs are:
What states have the most Manager Mood Media Support jobs? States with the most job openings for Manager Mood Media Support jobs include:
What job categories do people searching Manager Mood Media Support jobs look for? The top searched job categories for Manager Mood Media Support jobs are:
Infographic showing various Manager Mood Media Support job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 52% Full Time, 13% Part Time, 9% Temporary, and 9% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.
Channel Partner Service Manager

Channel Partner Service Manager

Mood Media

Fort Mill, SC • On-site

$133K - $134K/yr

Full-time

Posted 21 days ago


Mood Media rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 65 rated media


Job description

About Mood:

Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

General Summary:

The Channel Partner Service Manager will be the primary point of contact for our top 10 DMX Dealer and US Independent Affiliates as assigned by management. This role is the liaison between the partner and Mood internal teams to support their day-to-day request and inquires. The Channel Partner Service Manager creates a strong relationship with the assigned Affiliate Partners to support growth and teamwork.

Essential Job Functions and Responsibilities:

  • Primary point of contact for top 10 Affiliates and Dealers by assignment.
  • Research and reconcile IA / Mood billing accounts for proper rebate expectations. This includes individual request as well as any project clean up.
  • Research and reconcile invoice disputes and issue credit request / rebill if required.
  • Collect on outstanding and past due AR for their assigned account base (US IA’s only) and assist with dealer (collections made by OTC).
  • Coordinate with internal departments for billing, rebate, credit and/or discrepancies for resolution.
  • Review & reconcile reverse pass thru accounts for accuracy in billing and payment receipts.
  • Liaison support for service and installation request.
  • Projects and initiatives as assigned by management

Essential Job Qualifications:

High School (or GED) plus 2-3 years of other specialized schooling or equivalent such as 1-3 years of Accounting and/or Finance applications and analytics is required; 1 year of experience with the company working in an analytics role

Knowledge/Skills/Abilities:

  • Proficient with Microsoft Office Suite
  • Oracle experience is preferred.
  • Understanding of all Mood products and services, specifically from a costing perspective
  • Analytical thinking & reasoning skills is required
  • Excellent verbal and written skills
  • Good presentation skills
  • Excellent time-management and organizational skills
  • Understanding of contractual terms & terminology

For further information about Mood Media, please visit www.moodmedia.com.

Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.