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From Home Mood Media Support Jobs (NOW HIRING)

Mood Media

Retail Media Account Manager

Fishers, IN · On-site

About Us: Mood Media is the world's leading experiential media company, optimizing on-premise ... Work with pre-sales responsible stakeholders to manage transition from retail media pre-sales to ...

Mood Media

Technician

Centereach, NY · On-site

$24.23 - $29.34/hr

About Mood: Mood Media is the world's leading experiential media company, optimizing on-premise ... to/from and working on/in rooftops, ceilings, crawl spaces and other tight or difficult spaces ...

Vibenomics Inc.

Head of Engineering, ISM

Fishers, IN · On-site

$180 - $240/hr

... media capabilities. Protect delivery focus by distinguishing product development from support ... Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for ...

Zum Consulting

Sales Account Executive

Harlingen, TX · On-site

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... A support team to back you up. * Base Salary with commissions and bonus. * Company laptop, car and ...

zum consulting

Sales Account Executive

Harlingen, TX

MOOD Media Corporation works with more than 800 retail chains in more than 40 countries throughout ... A support team to back you up. Base Salary with commissions and bonus. Company laptop, car and a ...

Lynker Corporation

Data and Media Support

Overview Lynker Corporation is seeking to hire a qualified candidate to support a contract with ... media from information gathered during Ocean Exploration and Research conducted operations.

Best Version Media

Media Sales Representative

Middlebury, CT · On-site

$75K - $91K/yr

Representatives earn a recurring commission on sales, with commission rates generally ranging from ... Support: Comprehensive training and ongoing professional support, we're a community in ourselves.

New

Best Version Media

Media Sales Representative

Bluffton, IN

$68K - $83K/yr

Representatives earn a recurring commission on sales, with commission rates generally ranging from ... Support: Comprehensive training and ongoing professional support, we're a community in ourselves.

New

Best Version Media

Media Sales Representative

Oviedo, FL

$64K - $78K/yr

Representatives earn a recurring commission on sales, with commission rates generally ranging from ... Support: Comprehensive training and ongoing professional support, we're a community in ourselves.

New

Best Version Media

Media Sales Representative

Worcester, MA

$75K - $91K/yr

Representatives earn a recurring commission on sales, with commission rates generally ranging from ... Support: Comprehensive training and ongoing professional support, we're a community in ourselves.

New

Best Version Media

Media Sales Representative

Frisco, TX

$70K - $86K/yr

Representatives earn a recurring commission on sales, with commission rates generally ranging from ... Support: Comprehensive training and ongoing professional support, we're a community in ourselves.

New

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From Home Mood Media Support information

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How much do from home mood media support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for from home mood media support in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between From Home Mood Media Support vs From Home Customer Service Representative?

AspectFrom Home Mood Media SupportFrom Home Customer Service Representative
CredentialsBasic customer service skills, sometimes technical knowledgeCustomer service skills, sometimes technical or product knowledge
Work EnvironmentRemote, often tech-focusedRemote, client-facing or support-focused
Industry UsageMedia, advertising, marketingVarious industries including retail, telecom, and services
Search & Comparison IntentUnderstanding support roles in media companiesExploring remote customer service jobs

From Home Mood Media Support typically involves assisting clients with media-related products or services, requiring technical knowledge and media industry familiarity. In contrast, From Home Customer Service Representative roles are broader, focusing on general customer support across various industries. Both roles are remote and require strong communication skills, but Mood Media Support is more specialized in media and advertising contexts.

What are the key skills and qualifications needed to thrive as a From Home Mood Media Support?

To thrive as a From Home Mood Media Support, you need strong customer service skills, troubleshooting abilities, and familiarity with audio/visual systems or digital signage solutions, often supported by a high school diploma or equivalent. Experience with CRM platforms, remote support tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and resolve technical issues remotely. These skills ensure efficient support, high customer satisfaction, and smooth operation of Mood Media's services in a virtual environment.

What are the most common challenges faced by a From Home Mood Media Support professional, and how can they be managed effectively?

From Home Mood Media Support professionals often encounter challenges such as troubleshooting technical issues remotely, managing multiple client requests simultaneously, and maintaining clear communication without face-to-face interaction. Effective time management, a strong understanding of Mood Media’s platforms, and proactive communication with both clients and internal teams can help address these challenges. Additionally, utilizing the company’s knowledge base and collaborating with colleagues through chat or video calls ensures quick problem resolution and consistent service quality.

What is a From Home Mood Media Support?

A From Home Mood Media Support job involves providing customer and technical support for Mood Media's products and services while working remotely. Employees in this role assist clients with issues related to background music, digital signage, scent marketing, and related audio-visual solutions. The job typically includes troubleshooting technical problems, answering customer inquiries, and ensuring a positive service experience. Working from home allows for flexibility, but also requires strong communication skills, self-motivation, and a stable internet connection. Training and resources are usually provided by Mood Media to help support team members succeed in their roles.
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What are the most commonly searched types of Mood Media Support jobs?

The most popular types of Mood Media Support jobs are:

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From Home Mood Media Support jobs near you
Infographic showing various From Home Mood Media Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,336 per year, or $19.9 per hour.

Retail Media Account Manager

Mood Media

Fishers, IN • On-site

Full-time

Re-posted 8 days ago

Mood Media rating

7.7

Company rating: 7.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

31st of 76 rated media

Job description

About Us:

Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

In-Store Marketplace (ISM), a Mood Media Company, is the leading in-store digital advertising provider. Our platform provides a single, all-in-one retail media network, empowering retailers to digitize the in- store experience and advertisers to connect with customers at the ever-critical point of sale. ISMs in-store digital advertising influences consumers via display, audio and experiential channels across a range of aggregated retailers. Combining on-premise experiential media and in-store advertising solutions on one digital platform - ISM digitizes and personalizes the in-store shopping experiences that today’s consumers expect.

Role Description:

In order to grow in-store ad revenue, Retail Media Networks need to trust, learn and understand why and how in-store retail media will drive alternative revenue streams that help brand partners launch new products and advertise at point of sale. The In-Store Marketplace technology and solution aligns with retail media standards and allows for multi channel advertising by brands. The Retail Media Account Manager reports to the SVP of Global Retail Media and Partnerships.

Responsibilities:

  • Work with pre-sales responsible stakeholders to manage transition from retail media pre-sales to post-sale relationship
  • Operationalize the processes and functions of the retail media network relationship by collaborating with internal project manager, finance, marketing and AdOps
  • Collaborate with internal stakeholders to apply the Retail Media Network playbook to drive maximum ad revenue sourced from the Retail Media Network sellers
  • Manage playbook progress across all Retail Media Networks by modifying, adapting and tracking needs of each particular retailer or vertical
  • Build relationships with the key stakeholders within the RMN. Expanding key relationships across the RMN and vertically in the organization
  • Lead monthly QBR with each assigned retail media networks to review revenue performance, wins and areas for improvement
  • Identify any barriers or challenges that could limit the capability for RMN’s to monetize the full value of the in-store inventory e.g. DSP dependencies, knowledge transfer, product roadmap
  • Feedback loop to internal stakeholders about evolving RMN in-store strategies that can help steer the ISM and Mood Media product roadmap
  • Other duties as assigned

Required Skills & Qualifications:

  • 7-10 years of retail media experience, with a record of innovation and achievement.
  • Overall understanding of the retail media ecosystem and how various platforms and technologies play a role in monetization programs.
  • Creativity and perseverance to develop business over the long term, a high level of independent thought and strategy.

Preferred Skills & Qualifications:

  • Working knowledge of retail media operations and/or merchant to RMN relationships
  • Advertising sales functions within an agency or a retail media sales organization

For further information about Mood Media, please visit www.moodmedia.com.

Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.

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