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Manager Information Management Jobs (NOW HIRING)

First Citizens Bank

Manager IT

Raleigh, NC · On-site

This frontline management role provides leadership for a technology operations team supporting ... More information can be found at Qualifications: Bachelor's Degree and 6 years of experience in ...

Bally's Corporation

Manager - IT

Vicksburg, MS · On-site

$90K/yr

Works with other department managers and supervisors on a regular basis to ensure enforcement and ... For further information, please review the Know Your Rights notice from the Department of Labor.

Boscov's

Manager- IT Service Management

Reading, PA · On-site

Manager, IT Service Management Experienced IT service management leaders, bring your expertise to work for you where people love to shop! Boscov's is a chain of full-service department stores serving ...

NATO

Title: Senior Staff Officer Information Management (IM) Analyst - NATO 2030 Grade: 15 Duty Location: Brunssum, The Netherlands Requirement filling date: as soon as possible Closing date for ...

Socket.dev

Manager, IT Service Management

Manhattan, NY · On-site

$180 - $240/hr

Role Overview As a member of Point72's Technology team, you will lead the design and execution of a high-impact roadmap to transition IT service management platforms, building a modern, scalable ...

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Manager Information Management information

See salary details

$34K

$80.9K

$136.5K

How much do manager information management jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager information management in the United States is $80,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What does a Manager Information Management do?

A Manager Information Management oversees the organization’s data and information systems, ensuring data integrity, security, and accessibility. They develop strategies for managing digital and physical information, implement data governance policies, and supervise teams responsible for records management and information technology. Their role often includes coordinating with other departments to support business objectives through effective information management practices. They may also be involved in compliance with legal and regulatory requirements related to data handling.

What are the key skills and qualifications needed to thrive as a Manager Information Management, and why are they important?

To thrive as a Manager Information Management, you need expertise in data governance, information lifecycle management, and a relevant degree such as in information systems or computer science. Familiarity with data management platforms, enterprise content management systems, and certifications like Certified Information Management Professional (CIMP) are highly valued. Strong leadership, problem-solving, and communication skills help manage teams and collaborate across departments effectively. These capabilities are crucial for ensuring data integrity, regulatory compliance, and supporting organizational decision-making.

What are some common challenges faced by a Manager Information Management when overseeing data governance initiatives?

One of the main challenges for a Manager Information Management is ensuring data quality and consistency across multiple departments and legacy systems. Coordinating data governance often requires aligning stakeholders with varying priorities and technical skills, which can be complex. Additionally, adapting information management strategies to comply with evolving data privacy regulations is an ongoing responsibility. Success in this role often depends on strong communication skills, a collaborative approach, and the ability to drive organizational change around data practices.

What is the difference between Manager Information Management vs Data Analyst?

AspectManager Information ManagementData Analyst
CredentialsBachelor's or Master’s in Information Systems, Business Administration, or related fieldsBachelor's or Master’s in Data Science, Statistics, or related fields
Work EnvironmentOversees information systems, manages teams, develops strategiesAnalyzes data sets, creates reports, supports decision-making
Industry UsageUsed in IT, healthcare, finance, and corporate sectorsCommon in finance, marketing, tech, and consulting firms

While both roles involve working with data and information systems, the Manager Information Management focuses on overseeing information strategies and team management, whereas the Data Analyst concentrates on analyzing data to generate insights. The roles often collaborate but serve different functions within organizations.

What cities are hiring for Manager Information Management jobs?

Cities with the most Manager Information Management job openings:

What are the most commonly searched types of Information Management jobs?

The most popular types of Information Management jobs are:

What states have the most Manager Information Management jobs?

States with the most job openings for Manager Information Management jobs include:

Manager Information Management jobs near you
Infographic showing various Manager Information Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $80,888 per year, or $38.9 per hour.

Manager IT

First Citizens Bank

Raleigh, NC • On-site

Full-time

Re-posted 4 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

First Citizens is seeking an experienced IT Manager – Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing activities across the enterprise. This frontline management role provides leadership for a technology  operations team supporting distributed and mainframe environments that are critical to operations across all lines of business. 

The manager will oversee daily operations, workforce management, incident response, batch scheduling and execution, service restoration activities, operational readiness, and continuous process improvement. This role collaborates closely with infrastructure, application support, engineering, cybersecurity, and business stakeholders to ensure the reliable delivery of enterprise processing services while maintaining compliance with banking and regulatory requirements. 

As part of a larger 24x7 global support organization, this position is expected to foster operational excellence, drive service reliability, and maintain a culture focused on customer service, accountability, and continuous improvement. 


Responsibilities

Operational Leadership 

  • Lead and develop a team of critical processing operators supporting 24x7 enterprise production operations. 
  • Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness. 
  • Ensure timely execution of batch workloads across distributed and mainframe platforms. 
  • Monitor production environments and oversee critical processing activities to ensure adherence to service level agreements (SLAs). 

Production Operations Management 

  • Oversee enterprise batch job execution and exception management. 
  • Ensure successful daily processing of critical banking, financial, and business application workloads. 
  • Coordinate recovery efforts during production incidents, outages, and disaster recovery events. 
  • Partner with application, infrastructure, database, and network teams to resolve complex production problems. 
  • Ensure operational procedures, runbooks, and process documentation remain current and accurate. 
  • Participate in audits and support evidence collection for operational controls. 
  • Enforce change management and operational governance processes. 

Team Leadership and Development 

  • Provide coaching, mentoring, performance management, and career development for team members. 
  • Conduct hiring, onboarding, training, and succession planning activities. 
  • Promote a culture of accountability, collaboration, continuous learning, and operational excellence. 
  • Foster strong partnerships across global support teams and business stakeholders. 

ojects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.


Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments. 
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Experience 

  • Experience supporting 24x7 production operations environments. 
  • Experience managing enterprise batch processing across distributed and/or mainframe systems. 
  • Experience leading incident response and service restoration activities within mission-critical environments. 

Required Technical Skills 

  • Enterprise batch scheduling and workload automation platforms 
  • Mainframe operations including z/OS environments and batch processing concepts. 
  • Distributed systems operations including Linux, Windows Server, and enterprise applications. 
  • Production monitoring and event management tools. 
  • Understand and drive ITSM processes. 
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows. 
  • Experience in large scale project management impacting batch and mainframe technology development. 

Required Leadership Skills 

  • Team leadership and employee development. 
  • Operational decision-making under pressure. 
  • Strong organizational and prioritization skills. 
  • Effective conflict resolution and problem-solving abilities. 
  • Strong verbal and written communication skills. 
  • Stakeholder management and executive communication capabilities. 

Preferred Qualifications 

Experience 

  • Experience within the financial services, banking, or highly regulated industry. 
  • Experience working within geographically dispersed or global support teams. 
  • Experience leading technology modernization and automation initiatives. 

Preferred Technical Skills 

  • Control-M administration and scheduling experience. 
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies. 
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools. 
  • ServiceNow or other ITSM platforms. 
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts. 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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