Title: Manager, IT Service Delivery Company ... Hopewell Residential Management Employment Type: Full-time, Permanent Location: Calgary, AB About ...
Title: Manager, IT Service Delivery Company ... Hopewell Residential Management Employment Type: Full-time, Permanent Location: Calgary, AB About ...
Manager, IT Security
Calgary, AB · On-site +1
As Manager, IT Security, you will lead a capable team, strengthen security practices, and help ... Lead security operations including detection, incident response, vulnerability management and ...
Manager, IT Security
Calgary, AB · On-site +1
As Manager, IT Security, you will lead a capable team, strengthen security practices, and help ... Lead security operations including detection, incident response, vulnerability management and ...
The IT Systems team at Clio operates at the intersection of emerging technology and operational ... Familiarity with MDM platforms (FleetDM, Kandji, InTune) and endpoint management concepts.
The IT Systems team at Clio operates at the intersection of emerging technology and operational ... Familiarity with MDM platforms (FleetDM, Kandji, InTune) and endpoint management concepts.
Lead cybersecurity practices including identity and access management, phishing awareness ... Own IT procurement and lifecycle management for software licenses, subscription renewals, servers ...
Lead cybersecurity practices including identity and access management, phishing awareness ... Own IT procurement and lifecycle management for software licenses, subscription renewals, servers ...
Manager, Information Technology & Business Systems Our client is seeking an engaged and passionate ... Lead technology projects end to end, with proper planning, change management, training, and a post ...
Quick apply
Manager, Information Technology & Business Systems Our client is seeking an engaged and passionate ... Lead technology projects end to end, with proper planning, change management, training, and a post ...
Provide strategic and hands-on leadership to the Data & Systems and Information Management & IT ... Operations teams; coach, mentor, and develop team members to support career progression and ...
Provide strategic and hands-on leadership to the Data & Systems and Information Management & IT ... Operations teams; coach, mentor, and develop team members to support career progression and ...
Are you a strategic IT leader with a passion for technology operations, cybersecurity ... Lead operational planning and service management processes to maintain business continuity and ...
Are you a strategic IT leader with a passion for technology operations, cybersecurity ... Lead operational planning and service management processes to maintain business continuity and ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * Accounting and Audit / IT audit designation(s) (e.g. CPA, ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * Accounting and Audit / IT audit designation(s) (e.g. CPA, ...
This position will appeal to an individual who enjoys working with the Records and Information Management (RIM) team, organizing electronic records and files within established frameworks. Candidates ...
This position will appeal to an individual who enjoys working with the Records and Information Management (RIM) team, organizing electronic records and files within established frameworks. Candidates ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * Accounting and Audit / IT audit designation(s) (e.g. CPA, ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * Accounting and Audit / IT audit designation(s) (e.g. CPA, ...
The opportunity This position will appeal to an individual who enjoys working with the Records and Information Management (RIM) team, organizing electronic records and files within established ...
The opportunity This position will appeal to an individual who enjoys working with the Records and Information Management (RIM) team, organizing electronic records and files within established ...
Project Name: 1GX CoE PMO-OneStream, Procurement System Modernization, and Complex Scheduling ... Experience in managing Complex Human Resources Information System (HRIS) project(s) adhering to the ...
Quick apply
Project Name: 1GX CoE PMO-OneStream, Procurement System Modernization, and Complex Scheduling ... Experience in managing Complex Human Resources Information System (HRIS) project(s) adhering to the ...
Various locations across Alberta The Health Information Technician is responsible for managing and organizing health information data, ensuring accuracy, accessibility, and security. This role plays ...
Various locations across Alberta The Health Information Technician is responsible for managing and organizing health information data, ensuring accuracy, accessibility, and security. This role plays ...
The role ensures the effective lifecycle management of information assets-physical and digital-through classification, retention, protection, accessibility, and defensible disposition in alignment ...
The role ensures the effective lifecycle management of information assets-physical and digital-through classification, retention, protection, accessibility, and defensible disposition in alignment ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * IT audit designations (e.g., CISA, CISSP, CISM) required
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * IT audit designations (e.g., CISA, CISSP, CISM) required
This unique role combines curriculum development with teaching and is ideal for someone with expertise in health information management and a passion for preparing learners for rewarding careers in ...
This unique role combines curriculum development with teaching and is ideal for someone with expertise in health information management and a passion for preparing learners for rewarding careers in ...
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * IT audit designations (e.g., CISA, CISSP, CISM) required
Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ... Systems, or other relevant program(s) * IT audit designations (e.g., CISA, CISSP, CISM) required
The role serves as the primary site IT resource and works closely with the Home Office Project Information Management (PIM) Lead, Global IT teams, project stakeholders, and third-party vendors to ...
New
The role serves as the primary site IT resource and works closely with the Home Office Project Information Management (PIM) Lead, Global IT teams, project stakeholders, and third-party vendors to ...
New
Information Technology Audit Manager
Calgary, AB · On-site
CA$84K - CA$134K/yr
Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT ... managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...
Information Technology Audit Manager
Calgary, AB · On-site
CA$84K - CA$134K/yr
Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT ... managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to keeping Calgary Co-op's technology running smoothly across the organization. What You'll Do Microsoft ...
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to keeping Calgary Co-op's technology running smoothly across the organization. What You'll Do Microsoft ...
Manager Information Management information
What does a Manager Information Management do?
A Manager Information Management oversees the organization’s data and information systems, ensuring data integrity, security, and accessibility. They develop strategies for managing digital and physical information, implement data governance policies, and supervise teams responsible for records management and information technology. Their role often includes coordinating with other departments to support business objectives through effective information management practices. They may also be involved in compliance with legal and regulatory requirements related to data handling.
What are the key skills and qualifications needed to thrive as a Manager Information Management, and why are they important?
To thrive as a Manager Information Management, you need expertise in data governance, information lifecycle management, and a relevant degree such as in information systems or computer science. Familiarity with data management platforms, enterprise content management systems, and certifications like Certified Information Management Professional (CIMP) are highly valued. Strong leadership, problem-solving, and communication skills help manage teams and collaborate across departments effectively. These capabilities are crucial for ensuring data integrity, regulatory compliance, and supporting organizational decision-making.
What are some common challenges faced by a Manager Information Management when overseeing data governance initiatives?
One of the main challenges for a Manager Information Management is ensuring data quality and consistency across multiple departments and legacy systems. Coordinating data governance often requires aligning stakeholders with varying priorities and technical skills, which can be complex. Additionally, adapting information management strategies to comply with evolving data privacy regulations is an ongoing responsibility. Success in this role often depends on strong communication skills, a collaborative approach, and the ability to drive organizational change around data practices.
What is the difference between Manager Information Management vs Data Analyst?
| Aspect | Manager Information Management | Data Analyst |
|---|---|---|
| Credentials | Bachelor's or Master’s in Information Systems, Business Administration, or related fields | Bachelor's or Master’s in Data Science, Statistics, or related fields |
| Work Environment | Oversees information systems, manages teams, develops strategies | Analyzes data sets, creates reports, supports decision-making |
| Industry Usage | Used in IT, healthcare, finance, and corporate sectors | Common in finance, marketing, tech, and consulting firms |
While both roles involve working with data and information systems, the Manager Information Management focuses on overseeing information strategies and team management, whereas the Data Analyst concentrates on analyzing data to generate insights. The roles often collaborate but serve different functions within organizations.
What cities in Alberta are hiring for Manager Information Management jobs?
Cities in Alberta with the most Manager Information Management job openings:
Full-time
Posted 16 days ago
Job description
Title: Manager, IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB About Hopewell ResidentialHopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.The OpportunityWe are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.What You Will Do1. Own IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB About Hopewell ResidentialHopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.The OpportunityWe are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.What You Will Do1. Own IT Service Delivery
- Own end-to-end IT service delivery for the business, including intake, triage, escalation, and resolution.
- Establish and enforce ITSM discipline, tooling, and operational standards.
- Act as the primary relationship owner between IT and functional leaders across operations, finance, sales, marketing, and construction.
- Support Enterprise solutions such as Salesforce, NEWSTAR, Monday.com etc. through a team of internal team members, vendors and contractors.
- Participate meaningfully in ERP partner selection, including vendor presentations, scoring, contract input, and run-readiness evaluation.
- Support model design
- Cutover and go-live support planning
- Hypercare execution
- Post-go-live stabilization
- Carry accountability for ERP operational performance through the first 12 months post go-live.
- Current state: 1 analysts
- Future state (12–18 months): 2 specialized analysts (Salesforce/Business Apps; AI/Microsoft/Data)
- Hire, coach, prioritize, and hold the team accountable as the function scales.
- Ensure roles are clear, workloads are sustainable, and knowledge is not concentrated in individuals.
- Own relationships with managed services providers, ERP vendors, Salesforce specialists, and Microsoft contractors.
- Negotiate and manage SOWs, rate cards, SLAs, and performance expectations.
- Drive accountability, escalation discipline, and continuous improvement with vendors.
- Participate as a member of all Enterprise Application Steering Committees.
- Maintain RACI accountability for service delivery readiness, ITSM tooling, and vendor performance.
- Work with the IT Leadership team to formalize and maintain governance structures, decision rights, and escalation paths.
- Define business vs. technical issue triage
- Establish clean handoffs between project delivery and operations
- Ensure continuity through system implementation and beyond
- Hopewell Residential application and service delivery
- Hopewell Capital central IT services
- 5–8 years of progressive IT experience with a clear focus on service delivery and vendor management
- Demonstrated experience running or standing up an ITSM function
- Comfort owning outcomes across multiple application platforms without being the deepest technical expert
- Strong communication skills with business leaders who are not IT-native
- ERP transition experience in a mid-market environment is a strong asset
- ERP partner selection participation complete
- Enterprise Application Vendor relationships formalized with clear SOWs and expectations
- Application service delivery model defined (support tiers, escalation paths, tooling direction)
- Foundational ITSM processes integrated in service delivery
- ERP is live with a functioning hypercare model
- ITSM tooling supports ERP and non-ERP workloads cohesively
- Service team build-out complete
- ERP is stable and fully transitioned into BAU operations
- Application portfolio rationalized to approximately 10–12 core tools
- Vendor performance is measured, managed, and continuously improved
- IT service delivery is viewed as a strategic partner, not a reactive support function