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Manager Application Support Engineer Jobs in Tennessee

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN ... Supports AV lifecycle management through equipment tracking, refresh planning, standards ...

Manager of Innovative Services Shift: Monday - Friday, 5am - 1:30pm Job Purpose The Automation ... Provide a small scope mechanical installation depending upon the application. * Participate in ...

We are looking for an IT Support Engineer who will be responsible for maintaining and administering ... A deep knowledge of application transport and network infrastructure protocols is highly desired.

We are looking for an IT Support Engineer who will be responsible for maintaining and administering ... A deep knowledge of application transport and network infrastructure protocols is highly desired.

Begins to collaborate with management to contribute to product, process, and customer experience improvement initiatives. Responsibilities Key Responsibilities Technical Support and Solution Delivery ...

Begins to collaborate with management to contribute to product, process, and customer experience improvement initiatives. Responsibilities Key Responsibilities Technical Support and Solution Delivery ...

Begins to collaborate with management to contribute to product, process, and customer experience ... Technical Support and Solution Delivery-Technical Problem-Solving and Resolution: -Leverages ...

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MSP Support Engineer

Memphis, TN · On-site

$45K - $55K/yr

An Information Technology Managed Services Provider based in Memphis, TN, is looking for a Technical Support Representative to join our team. We're an outsourced IT support firm supporting ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Tennessee?

The most popular types of Application Support Engineer jobs in Tennessee are:

What are popular job titles related to Manager Application Support Engineer jobs in Tennessee?

For Manager Application Support Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Tennessee look for?

The top searched job categories for Manager Application Support Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Manager Application Support Engineer jobs?

Cities in Tennessee with the most Manager Application Support Engineer job openings:

AV Support Engineer

Cook Systems

Memphis, TN • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

COOK SYSTEMS has an immediate need for an AV Support Engineer

AV Support Engineer
Memphis, TN (onsite/Hybrid-3 days per week)
6 months plus

Provides operational support for Audio-Visual (AV) systems used across conference rooms, meeting spaces, events, and business functions. Responsible for maintaining, troubleshooting, and supporting AV hardware, software, and integrated technologies to ensure reliable service and an excellent user experience. Supports AV lifecycle management through equipment tracking, refresh planning, standards documentation, and historical reporting.
ESSENTIAL JOB FUNCTIONS:
Provide Tier 2/3 support for AV incidents, service requests, and system issues. Monitor, maintain, and troubleshoot AV equipment, control systems, conferencing technologies, and integrated solutions.
Install, configure, and support AV hardware, software, and peripheral devices.
Support conference rooms, meeting spaces, executive events, and special technology requests.
Perform software, firmware, and system updates in accordance with established maintenance schedules.
Assist with AV system deployments, upgrades, migrations, and hardware refresh initiatives.
Maintain AV asset inventory, technology standards, room profiles, and lifecycle documentation.
Track equipment age, supportability, warranty status, refresh history, and technology roadmaps.
Provide historical analysis and reporting on AV equipment upgrades, refresh activities, and standards compliance to support annual planning and budgeting. Support the execution of the AV refresh calendar and annual lifecycle management process.
Work with internal IT teams, vendors, and third-party integrators to support implementations and resolve technical issues.
Document configurations, procedures, troubleshooting steps, operational standards, and support activities.
Analyze recurring issues and recommend improvements to enhance system reliability and user experience.
Participate in change management, testing, validation, and implementation activities.
REQUIREMENTS:
3+ years' experience
Enterprise AV Systems Support & Troubleshooting Experience supporting, maintaining, and troubleshooting enterprise AV technologies, conferencing systems, control platforms, and integrated room solutions.
AV Lifecycle & Asset Management Experience maintaining AV asset inventories, tracking equipment lifecycle and refresh schedules, documenting upgrades, and supporting technology standardization efforts.
AV Infrastructure & Integrations Working knowledge of AV hardware, software, Windows/Mac environments, networking fundamentals (LAN/WLAN/WAN), and third-party AV vendor integrations

Additional Details:

  • Workplace Setting: Hybrid #LI-Hybrid
  • Job Type: Contract
  • Seniority Level: Mid-Senior Level
  • Job Function: Information Technology