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Manager Apple Support Engineer Jobs (NOW HIRING)

$175K - $311K/yr

Lead cross-functional collaboration with Design, Marketing, Retail, Engineering, Finance ... offer management is highly desirable. At Apple, base pay is one part of our total compensation ...

We are Apple Services Engineering! ASE is the organization responsible for products like Apple ... Our teams also build and manage cloud infrastructure, supporting teams and services across Apple.

We are Apple Services Engineering! ASE is the organization responsible for products like Apple ... Our teams also build and manage cloud infrastructure, supporting teams and services across Apple.

As a member of our Worldwide Product Marketing group, you'll represent customers and developers ... support for maximum impact across the organization. Description We are looking for a highly ...

The Apple Gift Card Product team is seeking a strategic, detail-oriented Product Manager to drive ... Minimum Qualifications Bachelor's degree in Business, Marketing, Engineering, Design, or a related ...

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Manager Apple Support Engineer information

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How much do manager apple support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for manager apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

What cities are hiring for Manager Apple Support Engineer jobs?

Cities with the most Manager Apple Support Engineer job openings:

What are the most commonly searched types of Apple Support Engineer jobs?

The most popular types of Apple Support Engineer jobs are:

What states have the most Manager Apple Support Engineer jobs?

States with the most job openings for Manager Apple Support Engineer jobs include:

What are popular job titles related to Manager Apple Support Engineer jobs?

For Manager Apple Support Engineer jobs, the most frequently searched job titles are:

Product Manager, Apple Learning Platform

Austin, TX • On-site

Apple
Computer and Electronic Product Manufacturing • 10K+ employees

Full-time

Posted 6 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 684 frontline employees who took The Breakroom Quiz


Job description

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Description
The People Technology team is looking for a Learning Platform Product Manager to own the Apple learning platform end-to-end - from the content creation environment, through delivery and backend administration tools, all the way to the learner and manager experience.
This role manages the full product: the authoring platform (LCAP), the learning management system (LMS / IMC), the audience services (ARMOR), and the learner-facing experience (Learner UI). The ideal candidate combines strong product judgment with technical fluency - able to translate the needs of business partners and content providers into a clear, prioritized roadmap, and to partner closely with engineering, program management, and UX to deliver it.
This is a high-ownership, high-visibility role at the center of how Apple's people learn and grow. You will be the connective tissue between the learning business teams and the technology teams that build the platform - and the single product voice ensuring the experience is coherent from authoring to delivering for the learner.
Minimum Qualifications
4+ years in product management or technical product ownership in content/learning systems
Strong stakeholder management across many partners with competing priorities, proven ability to champion a collaborative one-Apple mindset and align priorities into a coherent roadmap
Proven ability to author clear requirements and acceptance criteria and drive them through design, development, UAT, and release
Experience owning a product end-to-end across multiple components (e.g., content/CMS, delivery/LMS, and a user-facing UI)
Effective communicator, able to translate technical detail into business context and present to and drive decisions with senior leadership
Experience partnering closely with engineering, QE, EPM, and UX teams to deliver production-ready solutions
Familiarity with release management, UAT coordination, and issue-tracking / backlog tooling (e.g., Radar or equivalent)
Comfort operating in complex, fast-moving environments with many concurrent workstreams
Systems-thinking mindset, connecting content, delivery, data, and learner experience across the full platform
Detail-oriented, with strong documentation discipline and appreciation for operational and governance expectations
Preferred Qualifications
Experience with learning platforms, LMS/CMS, or content authoring systems
Familiarity with localization and translation workflows at scale
Exposure to AI-assisted content generation, skills taxonomies, or agentic workflows
Experience in large, global enterprise environments - and in technology or retail environments that care deeply about user experience and intuitive design
Background in L&D, learning technology, or instructional design tooling

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976