Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
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Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Quick apply
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
Support Engineer Hybrid - Atlanta, GA BGV Fully cleared for onboarding Required Skills: 1. MAWM ... incident/problem management, service request handling, working in SLA driven environment, • ...
Atlanta, GA · On-site
Support Engineer Hybrid - Atlanta, GA BGV Fully cleared for onboarding Required Skills: 1. MAWM ... incident/problem management, service request handling, working in SLA driven environment, • ...
Job Title- Software Support Engineer Manager Project Location - ATLANTA, GA (HYBRID 3 DAYS A WEEK ONSITE) Duration- Fulltime Visa- USC/ GC -: JD reads like a Service Desk Managers role. Must have ...
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Job Title- Software Support Engineer Manager Project Location - ATLANTA, GA (HYBRID 3 DAYS A WEEK ONSITE) Duration- Fulltime Visa- USC/ GC -: JD reads like a Service Desk Managers role. Must have ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
Johns Creek, GA · On-site
Stibo Support Engineer Location: Johns Creek, GA - Hybrid ... Minimum 10+ years of experience working with STIBO STEP (Master Data Management platform) * Strong ...
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Johns Creek, GA · On-site
Stibo Support Engineer Location: Johns Creek, GA - Hybrid ... Minimum 10+ years of experience working with STIBO STEP (Master Data Management platform) * Strong ...
Johns Creek, GA · On-site
Stibo Support Engineer Location: Johns Creek, GA - Hybrid Client ... Cognizant * Minimum 10+ years of experience working with STIBO STEP (Master Data Management ...
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Johns Creek, GA · On-site
Stibo Support Engineer Location: Johns Creek, GA - Hybrid Client ... Cognizant * Minimum 10+ years of experience working with STIBO STEP (Master Data Management ...
Atlanta, GA · On-site
Communicate clearly and effectively with customers via Jira Service Management, email, and meetings ... support, application support, or DevOps-oriented roles, or equivalent hands-on experience ...
Atlanta, GA · On-site
Communicate clearly and effectively with customers via Jira Service Management, email, and meetings ... support, application support, or DevOps-oriented roles, or equivalent hands-on experience ...
Conyers, GA · On-site
Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ... Apple, Android computer systems. Job Functions: * Respond to level 1 & 2 support requests in a ...
Conyers, GA · On-site
Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ... Apple, Android computer systems. Job Functions: * Respond to level 1 & 2 support requests in a ...
Conyers, GA · On-site
Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ... Apple, Android computer systems. Job Functions: * Respond to level 1 & 2 support requests in a ...
Conyers, GA · On-site
Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ... Apple, Android computer systems. Job Functions: * Respond to level 1 & 2 support requests in a ...
Scottdale, GA · On-site
$70K - $90K/yr
Manufacturing Support Engineer Position Summary The Manufacturing Support Engineer plays a critical ... Partner with Assembly Managers and the Quality team to identify root causes of defects. * Provide ...
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Scottdale, GA · On-site
$70K - $90K/yr
Manufacturing Support Engineer Position Summary The Manufacturing Support Engineer plays a critical ... Partner with Assembly Managers and the Quality team to identify root causes of defects. * Provide ...
Atlanta, GA · On-site
They are seeking a Cisco Support Engineer to troubleshoot and resolve VoIP applications for ... Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.
Atlanta, GA · On-site
They are seeking a Cisco Support Engineer to troubleshoot and resolve VoIP applications for ... Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.
Atlanta, GA · On-site +1
Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Understanding of application support methodologies and incident management processes * Familiarity ...
Atlanta, GA · On-site +1
Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Understanding of application support methodologies and incident management processes * Familiarity ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for ...
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for ...
Atlanta, GA · On-site
Services Manager Responsibilities Customer Support and Investigation (approximately 50-60% of the ... Collaborate with implementation and engineering teams on escalations, providing strong technical ...
Atlanta, GA · On-site
Services Manager Responsibilities Customer Support and Investigation (approximately 50-60% of the ... Collaborate with implementation and engineering teams on escalations, providing strong technical ...
Columbus, GA · On-site
$69K - $158K/yr
Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute ... The client's engineering team is responsible for managing the network, maintaining an Authority to ...
Columbus, GA · On-site
$69K - $158K/yr
Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute ... The client's engineering team is responsible for managing the network, maintaining an Authority to ...
| Aspect | Manager Apple Support Engineer | Apple Support Specialist |
|---|---|---|
| Required Credentials | Technical certifications, leadership experience | Technical knowledge, customer service skills |
| Work Environment | Team management, strategic planning | Customer interaction, troubleshooting |
| Employer & Industry Usage | Apple support teams, technical departments | Apple retail stores, support centers |
| Common Search & Comparison Intent | Leadership, technical expertise, management | Customer service, technical support skills |
The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.
$45K - $60K/yr
Other
Re-posted 8 days ago
Description
Position Title: Support Engineer
Department: Information Technology
Reports To: Chief Information Officer (CIO)
Location: Acworth, GA (Hybrid/On-site as needed)
Salary Range: $45,000 - 60,000 annually + benefits
Summary
The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.
Key Responsibilities
Provide Tier 1 support for hardware, software, and network issues across the organization.
Respond to and resolve help desk tickets in a timely and professional manner.
Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.
Document support procedures, troubleshooting steps, and knowledge base articles.
Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.
Participate in onboarding and offboarding processes for employees.
Support inventory management and asset tracking for IT equipment.
Preferred Experience
Exposure to ITSM platforms like ManageEngine.
Experience with scripting or automation tools (e.g., PowerShell, Python).
Familiarity with network monitoring or endpoint management tools.
CompTIA Network+
Utilization Breakdown
End-user Support 40%
Documentation 20%
Internal Support Tool Development 20%
Other (training, meetings, etc.) 20%
Performance Evaluation & Incentive Structure
Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.
Requirements
Required Skills & Qualifications
2+ years of experience in IT support or help desk roles.
Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.
Familiarity with ticketing systems and remote support tools.
Excellent communication and customer service skills.
Ability to document technical processes clearly and concisely.
CompTIA A+
