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How much do manager apple support engineer jobs pay per hour?

As of May 29, 2026, the average hourly pay for manager apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

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What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
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Manager Apple Support Engineer jobs near you
Quality Engineering Program Manager, Apple Services Engineering

Quality Engineering Program Manager, Apple Services Engineering

Apple

Cupertino, CA

$139.20K - $275.90K/yr

Full-time

Medical, Dental, Retirement

Posted 7 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

We’re seeking a Quality Engineer for the newly formed ASE Central Release Quality team to drive a global quality strategy for client and server releases. This role involves defining KPIs, generating data-driven insights, and leading Executive Quality Reviews while supporting compliance initiatives. You’ll oversee projects from chartering to testing, manage change, and lead high-visibility partner presentations. Additionally, you’ll document annual compliance requirements and maintain a comprehensive program framework.
Description
As a Quality Engineer, you will lead multiple concurrent projects, manage scope, requirements, timelines, and resources, and track progress while handling stakeholder management and risk assessments. You’ll work closely with the compliance team to promote best practices and continuously improve program management processes. Additionally, you’ll lead a team of highly skilled engineers and program managers, providing guidance, fostering collaboration, and driving excellence in their work. The ideal candidate will have extensive experience in Quality Assurance Engineering and the software development lifecycle (SDLC). You should excel at turning ambiguity into clear plans, managing complex projects, and communicating effectively with diverse audiences, from technical teams to executive leadership. Comfort with a fast-paced, evolving environment and a track record of delivering impactful results are essential. In this role, you'll also be responsible for generating actionable reports from test metrics. Strong leadership, problem-solving, and communication skills will be key as you work independently and lead cross-functional teams to success.
Minimum Qualifications
  • Over 5 years of Engineering Program / Project Management (EPM) experience, successfully delivering software and services through the entire project lifecycle.
  • 7+ years working with cross-functional teams and overseeing multiple large-scale software development projects concurrently, ensuring alignment on shared technologies, technical deliverables.
  • Extensive experience partnering with engineers & developers to drive SDLC change management, ensuring smooth transitions and seamless delivery.
  • Proven ability to address technical challenges, working across teams to build and manage relationships, navigate delivery dependencies, and ensure project success.

Preferred Qualifications
  • Experience with preparing and executing PCI, SOC2, SOX, or other compliance audits.
  • Versatile problem solver with a strong analytical mindset, adept at tackling challenges in complex environments through creative and critical thinking. Skilled in deconstructing problems, resolving conflicts, and leading teams to innovative solutions.
  • Exceptional communication skills, with the ability to manage cross-functional teams and effectively communicate with executive leadership.

Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,300 and $291,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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About Apple

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Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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