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Manager Apple Support Engineer Jobs (NOW HIRING)

MacPlus

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Lead Apple Field Engineer

Austin, TX · On-site

$80K - $90K/yr

MacPlus is looking for a Lead Apple Field Engineer to become the primary onsite technical resource ... Configure Apple Business Manager and Apple device management solutions. * Support Google Workspace ...

Apple

Business Planning Manager, Apple TV

Culver City, CA

$149K - $279K/yr

We are seeking an exceptional leader to serve as Business Planning Manager on the Apple TV Strategy ... support and regular updates on performance and key metrics Preferred Qualifications Experience in ...

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How much do manager apple support engineer jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for manager apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

What cities are hiring for Manager Apple Support Engineer jobs? Cities with the most Manager Apple Support Engineer job openings:
What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
What states have the most Manager Apple Support Engineer jobs? States with the most job openings for Manager Apple Support Engineer jobs include:
Manager Apple Support Engineer jobs near you
IT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH)

IT Engineer (Apple Ecosystem & End-User Security) - Remote (WFH)

COGNITIVE MEDICAL SYSTEMS INC

San Diego, CA • On-site

$80K - $100K/yr

Full-time

Posted 7 days ago

Job description

About Cognitive Medical Systems:

Cognitive is an IT and software engineering services company dedicated to elevating the quality, speed and delivery of today’s US government healthcare programs. With a wealth of clinical expertise and hands-on experience, our team understands the significant challenges our government clients, and their customers, face every day. This real-world experience equips us to develop IT solutions that seamlessly connect all facets of healthcare delivery. At Cognitive, we’re guiding government agencies to the forefront of technology innovation in healthcare delivery.

Position Overview:

The IT Engineer (Apple Ecosystem) will serve as the administrator for our Apple-centric environment. This role focuses on delivering a seamless, secure, and automated user experience while ensuring that all endpoints meet rigorous federal security standards.

Key Responsibilities:

  • Primary focus will be to manage Cognitive’s Apple fleet and end user help desk service requests
  • Manage Backup and Disaster Recovery, DLP, and Anti-virus for endpoints
  • Lead the configuration and management of MacBook laptops using Jamf Pro, ensuring zero-touch deployment, automated patching, and security baselining
  • Manage help desk service requests using Jira Service Management, ensuring compliance with policies, procedures, and SLA requirements
  • Design and maintain MDM policies and Endpoint Detection and Response (EDR) tools to protect a remote-first workforce
  • Oversee the IT service desk, ensuring high-quality support and maintaining SLAs for hardware, software, and identity access issues
  • Ensure Apple devices meet NIST SP 800-171 and CMMC Level 2 controls
  • Manage external vendors for hardware procurement and specialized third-party Apple support

Qualifications:

  • Bachelor’s degree in IT, Computer Science, or a related field
  • 3–5 years in an individual contributor role managing Apple-centric enterprise environments
  • Hands-on experience with Jamf suite of tools, such as Jamf Pro, Jamf Cloud, Jamf Connect, etc.
  • Strong understanding of EDR solutions and securing macOS within a federal healthcare or civilian agency context
  • Working knowledge of HIPAA and NIST security frameworks as they apply to endpoint management
  • Ability to work in a hybrid environment, coming into an office as needed, up to three times per week

Preferred Qualifications:

  • Experience working with VA, DHA, CMS, HHS, or similar federal healthcare agencies
  • Familiarity with FedRAMP Moderate or High environments
  • Certifications such as CISSP, CISM, Security+,Azure, or ITIL
  • Experience in small business or SDVOSB environments with growth-oriented responsibilities

Why Join Us?

  • Be part of a mission-driven organization making a difference in healthcare IT.
  • Collaborate with innovative and passionate professionals that are there to support you at every turn.
  • Enjoy a supportive work/life balance with the flexibility of a 100% remote company.
  • Benefit from opportunities for growth and development in a dynamic environment.