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How much do manager apple support engineer jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for manager apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the highest paying job at Apple?

The highest paying roles at Apple typically include executive positions such as Senior Vice President or Chief Operating Officer, which oversee large divisions and strategic initiatives. These roles often require extensive experience, leadership skills, and advanced technical or business expertise, and they can earn multi-million dollar compensation packages including salary, bonuses, and stock options.

How to become a manager in Apple?

To become a manager at Apple, candidates typically need relevant experience in customer support, technical expertise, and leadership skills. Progression often involves demonstrating strong performance, developing managerial competencies, and pursuing internal leadership development programs or certifications. A background in Apple products and excellent communication skills are also important for advancement.

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

What does a support engineer do at Apple?

A support engineer at Apple provides technical assistance to customers experiencing issues with Apple products and services. They troubleshoot hardware and software problems, guide users through solutions, and may use diagnostic tools to resolve technical issues efficiently.

How difficult is it to get hired at Apple?

Getting hired as a Manager Apple Support Engineer is competitive, often requiring relevant technical experience, leadership skills, and certifications. The hiring process typically involves multiple interview rounds, technical assessments, and demonstrating strong customer service abilities. Candidates should prepare thoroughly and showcase their expertise in Apple products and support environments.
What cities are hiring for Manager Apple Support Engineer jobs? Cities with the most Manager Apple Support Engineer job openings:
What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
What states have the most Manager Apple Support Engineer jobs? States with the most job openings for Manager Apple Support Engineer jobs include:
Manager Apple Support Engineer jobs near you

Helpdesk/ Support Engineer

Vibotek LLC

Palo Alto, CA

Contractor

Posted 20 days ago

Job description

Job Summary:

This is an onsite contract role based at Palo Alto Headquarters. The Help Desk/Support Engineer is responsible for the design, implementation, and ongoing management of the organizations device ecosystem. This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and "zero-touch" experience for our global workforce. You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.

Technical Environment

Apple (macOS iOS): Jamf Pro

Windows Android: Microsoft Intune / Endpoint Manager

Virtual Desktop: Amazon WorkSpaces (AWS)

Scripting: PowerShell, Bash, Python

Key Responsibilities

1. Unified Endpoint Management (UEM)

Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.

Service Desk Escalation: Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.

Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.

Windows Android: Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.

Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.

2. Virtual Desktop Infrastructure (VDI)

Administer and optimize Amazon WorkSpaces.

Manage WorkSpaces directories, custom bundles, and image creation/maintenance.

Troubleshoot connectivity and performance issues within the AWS ecosystem.

3. Automation Engineering

Develop and maintain sophisticated scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.

Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.

Implement automated reporting for hardware inventory, license compliance, and security auditing.

4. Security Compliance

Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.

Partner with Security teams to remediate vulnerabilities across the endpoint fleet.

Required Qualifications

Experience: Minimum 35 years in an Endpoint Engineering or MDM-focused role.

Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.

Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.

VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.

BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).

Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.

Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.

Education Certifications

Bachelors degree in Computer Science, IT, or equivalent professional experience.

Relevant certifications (e.g., Jamf 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.