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Manager Apple Support Engineer Jobs in New York (NOW HIRING)

Engineering Manager, Apple Card & Savings

New City, NY

$206K - $356K/yr

  • Medical

  • Dental

  • Retirement

... support high-stakes financial products. Partner with product managers, operations, and cross ... engineering teams, partners and executive stakeholders. Pay & Benefits At Apple, base pay is one ...

Staff Software Engineer, Apple Ads

New York, NY

$184K - $324K/yr

  • Medical

  • Dental

  • Retirement

... management. Design and implement performant services and data pipelines ... Build shared capabilities like Authentication, Authorization etc to support multiple internal and ...

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Manager Apple Support Engineer information

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

What are the most commonly searched types of Apple Support Engineer jobs in New York?

The most popular types of Apple Support Engineer jobs in New York are:

What cities in New York are hiring for Manager Apple Support Engineer jobs?

Cities in New York with the most Manager Apple Support Engineer job openings:

Engineering Manager, Apple Card & Savings

Apple Inc.

New City, NY • On-site

$206 - $356/hr

Other

Medical, Dental, Retirement

Posted 4 days ago


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

Engineering Manager, Apple Card & Savings

New City, New York, United States Software and Services

The Apple Card & Savings team is building the financial products that put users in control of their money — at a scale that demands both technical excellence and thoughtful leadership. We built Apple Card to reinvent how credit cards work and continue to launch groundbreaking features. As an Engineering Manager, you will lead a team of talented engineers delivering the backend systems that power Apple Card and Apple Savings, helping shape how millions of people experience financial services every day. This is a rare opportunity to drive meaningful impact at the intersection of consumer technology and financial infrastructure.

Description

You will manage a team of engineers building and scaling the distributed systems that underpin Apple Card and Apple Savings — spanning Java and Kotlin services, infrastructure, relational and NoSQL datastores, and high-throughput messaging pipelines. Day-to-day, you will balance hands-on technical leadership with cross-functional collaboration, ensuring the team delivers high-quality software that meets the performance and reliability bar Apple's customers expect. You will partner closely with product, design, and partner engineering teams to define roadmaps, resolve ambiguity, and grow your engineers.

Responsibilities
  • Lead, mentor, and grow a team of backend engineers working on Apple Card and Apple Savings features and infrastructure.
  • Drive architectural decisions across distributed systems, ensuring solutions meet scale, performance, and reliability requirements.
  • Establish engineering best practices around code quality, testing, and operational excellence to support high-stakes financial products.
  • Partner with product managers, operations, and cross-functional engineering teams to define technical roadmaps and deliver against them.
  • Translate complex business and regulatory requirements into clear, achievable engineering plans.
  • Champion a culture of quality — setting high standards for design reviews, code reviews, and incident response organizations.
  • Communicate technical strategy, team progress, and risks clearly to senior leadership and partner.
  • Recruit, onboard, and retain engineering talent to scale the team effectively.
Minimum Qualifications
  • 10+ years of software engineering experience building and operating large-scale distributed backend systems environment.
  • Proven experience managing and growing a team of software engineers in a fast-paced product.
  • Deep expertise in Java or Kotlin, with hands-on experience designing services for scale and performance.
  • Strong background in cloud infrastructure, distributed systems, and API design.
  • Experience with relational and NoSQL databases and high-throughput messaging systems (e.g., Kafka, SQS, or equivalent).
  • Demonstrated ability to drive cross-functional collaboration with stakeholders.
  • Track record of delivering high-quality software on time in ambiguous, rapidly evolving environments.
  • Exceptional communication skills — able to convey technical complexity clearly to both engineering teams, partners and executive stakeholders.
Preferred Qualifications
  • Familiarity with financial services, payments, or fintech domains, including regulatory and compliance considerations.
  • Hands-on experience with performance engineering, capacity planning, and large-scale system reliability practices.
  • Proficiency in modern CI/CD pipelines, infrastructure-as-code, and cloud-native deployment patterns.
  • Skilled in defining and tracking engineering health metrics — latency, throughput, error rates, and on-call burden.
  • Experience working in organizations with high data-privacy and security requirements.
  • Background building consumer-facing financial or commerce products at scale.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $206,200 and $356,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976