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From Home Apple Support Engineer Jobs (NOW HIRING)

At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences ... Description We're looking for a Support Engineer who thrives at the intersection of speed and ...

We are Apple Services Engineering! ASE is the organization responsible for products like Apple ... Our teams also build and manage cloud infrastructure, supporting teams and services across Apple.

... and advanced troubleshooting skills (Apple & Android technologies) Advanced technology ... Our successes have all come from someone brave enough to try something new * We support each other ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... work from home days absent certain essential in-office roles that require five (5) days/week in ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... work from home days absent certain essential in-office roles that require five (5) days/week in ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... work from home days absent certain essential in-office roles that require five (5) days/week in ...

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

Controls Support Engineer

Marietta, GA ยท Hybrid

$79K - $102K/yr

During the first year, the engineer will primarily support project activities and must be willing to travel and work away from home for extended periods. Overview * Provide on-site and remote support ...

Controls Support Engineer

Marietta, GA ยท Hybrid

$79K - $102K/yr

During the first year, the engineer will primarily support project activities and must be willing to travel and work away from home for extended periods. Overview * Provide on-site and remote support ...

IT Desktop Support / IT Helpdesk Position Overview We are seeking a Desktop Support Engineer to ... Support Apple and Windows devices within a corporate environment. * Configure and troubleshoot ...

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From Home Apple Support Engineer information

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How much do from home apple support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for from home apple support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
Infographic showing various From Home Apple Support Engineer job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 41% Physical, and 59% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Smart Home Technical Support Specialist (For Pooling) | Philippines

Peak Support LLC

Cambridge, MA โ€ข On-site

Full-time

Re-posted 3 days ago


Job description

Description:

About the Role
Weโ€™re looking for a tech-savvy Smart Home Technical Support Specialist with hands-on experience in smart home devices and connected ecosystems. Youโ€™ll troubleshoot, resolve, and explain issues across a wide range of consumer technologies โ€” from thermostats and lighting to streaming devices, voice assistants, security systems, and wearables.


Key Responsibilities

  • Diagnose and resolve setup, connectivity, and performance issues for smart home devices (Nest, Hue, Alexa, Google Home, Apple Home, SmartThings, etc.).
  • Troubleshoot networking fundamentals (Wi-Fi, mesh networks, Bluetooth, Zigbee, Z-Wave, Thread, Matter).
  • Provide clear, step-by-step guidance to customers, including explaining device-specific quirks and interoperability challenges.
  • Use CRM/helpdesk tools (Zendesk, Salesforce, Intercom, Freshdesk) to manage and document support cases.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.


We donโ€™t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. Weโ€™re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.


Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.



Requirements:
  • Experience. 1โ€“3 years in high-volume tech support, IT helpdesk, or customer success.
  • Troubleshooting. Ability to de-escalate complex situations and provide step-by-step guidance.
  • Communication. Exceptional written English skills, with a sharp eye for logic and factual errors.
  • Tool familiarity. Proficiency with CRM and helpdesk systems like Zendesk, Salesforce, Intercom, and Freshdesk.
  • Smart home fluency. Hands-on experience with connected home devices and ecosystems (Nest, Hue, Alexa, Google Home, Apple Home, SmartThings) and the networking fundamentals behind them.