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From Home Apple Support Advisor Jobs (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Migration of user data from system to system. Imaging of Mac's using Netboot/Netimage or similar ... other Apple end-user products and support elements. Ability to travel to and from clients sites.

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... from system to system. • Imaging of Mac's using Netboot/Netimage or similar product such as ... Apple end-user products and support elements. • Ability to travel to and from clients sites. • ...

Live the Dash Travel

Travel Support Advisor

Travel Support Advisor Madison, Wisconsin, United States About the Job Travel Support Advisor We ... In this fully virtual role, you'll assist clients throughout their travel journey -- from planning ...

Thrivent Financial

Support Advisor

Lexington, KY

$60K - $80K/yr

Inspired Wealth Advisors helps our clients analyze their current situation, develop in-depth ... May accept and/or enter trade orders from clients, including unsolicited trade orders * May sit ...

Thrivent

Support Advisor

Boise, ID · On-site

Support Advisor This remote position provides support to the existing client base of Clarity ... Accept and/or enter trade orders from clients, including unsolicited trade orders * Handle all post ...

Salem University LLC

Student Support Advisor

Salem, WV · Remote

$20 - $24.75/hr

... from enrollment through graduation. This position serves as a primary point of contact for an ... Work Environment This is a fully remote position requiring a professional home office environment ...

Corebridge Financial

Client Support Advisor

Houston, TX · On-site

Individuals who excel as an In Plan Client Support Advisor come from different professional backgrounds, so no prior financial services experience is required. Our goal is to develop individuals who ...

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

... Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI ... with home automation and video products in order to provide customers with a satisfactory ...

Corebridgefinancial

Client Support Advisor

Houston, TX · On-site +1

Individuals who excel as an In Plan Client Support Advisor come from different professional backgrounds, so no prior financial services experience is required. Our goal is to develop individuals who ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

... Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI ... with home automation and video products in order to provide customers with a satisfactory ...

Siemens Mobility

Adoption Support Advisor

San Jose, CA · On-site

$600 - $900/hr

Role Summary The Adoption Support Advisor (ASA) partners with Sales, to help customers maximize ... Working at Siemens Software means flexibility - Choosing between working at home and the office at ...

Docebo

Premium Support Advisor

Athens, GA · On-site

... training from a checkbox into a superpower. The result? Better experiences for learners and real ... at home here. And it's not just what we build, it's how we show up. At Docebo, our values aren't ...

7-Eleven

Driver Support Advisor

San Antonio, TX

About This Opportunity ResponsibilitiesA Driver Support Advisor is responsible for providing ... Monitor and provide support to Customers not home or when they do not answer attempted contacts.

New

HIRE360

Candidate Support Advisor

Chicago, IL · On-site

$50K - $60K/yr

... Illinois home. We bring together the largest construction unions, general contractors, and ... Analyzes construction-related reports from the database to provide accurate data regarding progress ...

7-Eleven

Driver Support Advisor

San Antonio, TX

About This Opportunity ResponsibilitiesA Driver Support Advisor is responsible for providing ... Monitor and provide support to Customers not home or when they do not answer attempted contacts.

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All Jobsremote JobsFrom Home Apple Support Advisor Jobs

From Home Apple Support Advisor information

See salary details

$11K

$68.1K

$145K

How much do from home apple support advisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for from home apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a From Home Apple Support Advisor?

A From Home Apple Support Advisor is a remote customer service professional employed by Apple to provide technical support and assistance to Apple product users. These advisors handle customer inquiries via phone, chat, or email, helping to resolve issues related to hardware, software, and services. Working from home, they receive training and resources from Apple to ensure high-quality support. This role requires strong communication skills, problem-solving abilities, and a quiet workspace at home.

What are the key skills and qualifications needed to thrive as a From Home Apple Support Advisor?

To thrive as a From Home Apple Support Advisor, you need strong technical troubleshooting abilities, product knowledge, and typically a high school diploma or equivalent. Familiarity with Apple devices, customer support software, and remote communication tools is essential. Excellent communication, patience, and problem-solving skills help you deliver an outstanding customer experience. These skills ensure efficient resolution of customer issues, high satisfaction ratings, and effective remote support.

What are some typical challenges faced by a From Home Apple Support Advisor, and how can they be successfully managed?

From Home Apple Support Advisors often face challenges such as managing multiple customer inquiries simultaneously and troubleshooting technical issues remotely without direct access to devices. Maintaining focus in a home environment and ensuring a stable internet connection are also key considerations. Successful advisors develop strong communication skills, use Apple’s support resources effectively, and create a dedicated, distraction-free workspace to stay productive. Regular training and collaboration with remote team members help them stay updated and provide high-quality support.

What is the difference between From Home Apple Support Advisor vs From Home Apple Technical Specialist?

AspectFrom Home Apple Support AdvisorFrom Home Apple Technical Specialist
Required CredentialsCustomer service experience, Apple certification preferredTechnical certifications, Apple product knowledge
Work EnvironmentRemote customer support, communication-focusedRemote technical troubleshooting, problem-solving
Employer & Industry UsageApple customer service centers, retail supportApple technical support teams, specialized troubleshooting
Search & Comparison IntentCustomer service roles, support advisor jobsTechnical support, troubleshooting specialist roles

While both roles are remote positions within Apple, the From Home Apple Support Advisor focuses on customer service and general support, whereas the From Home Apple Technical Specialist emphasizes technical troubleshooting and product expertise. Your choice depends on whether you prefer customer interaction or technical problem-solving.

More about From Home Apple Support Advisor jobs

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Cities with the most From Home Apple Support Advisor job openings:

What are the most commonly searched types of Apple Support Advisor jobs?

The most popular types of Apple Support Advisor jobs are:

What states have the most From Home Apple Support Advisor jobs?

States with the most job openings for From Home Apple Support Advisor jobs include:

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From Home Apple Support Advisor jobs near you
Infographic showing various From Home Apple Support Advisor job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Apple Support Specialist

Troy, MI • Remote

Detroit IT
See more jobs at Detroit ITexternal

Full-time

Re-posted 2 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply