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From Home Apple Support Advisor Jobs (NOW HIRING)

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From Home Apple Support Advisor information

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$11K

$68.1K

$145K

How much do from home apple support advisor jobs pay per year?

As of Aug 23, 2026, the average yearly pay for from home apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a From Home Apple Support Advisor?

A From Home Apple Support Advisor is a remote customer service professional employed by Apple to provide technical support and assistance to Apple product users. These advisors handle customer inquiries via phone, chat, or email, helping to resolve issues related to hardware, software, and services. Working from home, they receive training and resources from Apple to ensure high-quality support. This role requires strong communication skills, problem-solving abilities, and a quiet workspace at home.

What are the key skills and qualifications needed to thrive as a From Home Apple Support Advisor?

To thrive as a From Home Apple Support Advisor, you need strong technical troubleshooting abilities, product knowledge, and typically a high school diploma or equivalent. Familiarity with Apple devices, customer support software, and remote communication tools is essential. Excellent communication, patience, and problem-solving skills help you deliver an outstanding customer experience. These skills ensure efficient resolution of customer issues, high satisfaction ratings, and effective remote support.

What are some typical challenges faced by a From Home Apple Support Advisor, and how can they be successfully managed?

From Home Apple Support Advisors often face challenges such as managing multiple customer inquiries simultaneously and troubleshooting technical issues remotely without direct access to devices. Maintaining focus in a home environment and ensuring a stable internet connection are also key considerations. Successful advisors develop strong communication skills, use Apple’s support resources effectively, and create a dedicated, distraction-free workspace to stay productive. Regular training and collaboration with remote team members help them stay updated and provide high-quality support.

What is the difference between From Home Apple Support Advisor vs From Home Apple Technical Specialist?

AspectFrom Home Apple Support AdvisorFrom Home Apple Technical Specialist
Required CredentialsCustomer service experience, Apple certification preferredTechnical certifications, Apple product knowledge
Work EnvironmentRemote customer support, communication-focusedRemote technical troubleshooting, problem-solving
Employer & Industry UsageApple customer service centers, retail supportApple technical support teams, specialized troubleshooting
Search & Comparison IntentCustomer service roles, support advisor jobsTechnical support, troubleshooting specialist roles

While both roles are remote positions within Apple, the From Home Apple Support Advisor focuses on customer service and general support, whereas the From Home Apple Technical Specialist emphasizes technical troubleshooting and product expertise. Your choice depends on whether you prefer customer interaction or technical problem-solving.

More about From Home Apple Support Advisor jobs

What cities are hiring for From Home Apple Support Advisor jobs?

Cities with the most From Home Apple Support Advisor job openings:

What are the most commonly searched types of Apple Support Advisor jobs?

The most popular types of Apple Support Advisor jobs are:

What states have the most From Home Apple Support Advisor jobs?

States with the most job openings for From Home Apple Support Advisor jobs include:

Infographic showing various From Home Apple Support Advisor job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Director, Employee Advisor Group

Lincoln Investment

Fort Washington, PA • On-site

Full-time

Re-posted 16 days ago


Job description

Lincoln Investment is recognized as one of Philadelphia's Top Workplaces for fifteen years, is an independent broker dealer and registered investment advisor that offers brokerage, investment advisory and other financial services. Lincoln has about 1,000 financial professionals nationwide and we serve over 310,000 clients representing over $60 billion in assets. We are a majority family-owned financial services firm that regards our employees as integral players in our continuous growth. Lincoln Investment's success is built upon our dedication to helping people retire well and promoting a work environment that fosters success. Our financial strength and profitability are natural results of "helping people, having fun, and enjoying success." Lincoln Investment offers a competitive compensation and benefits package. Our Home Office is conveniently located in Fort Washington, PA, just outside of Philadelphia.
Basic Function: Lead growth and development of the Employee Advisor channel by increasing advisor productivity, recruiting new financial professionals, and strengthening planning-based client experience. Ensure financial professionals within the Employee Advisor Group are positioned to deliver trusted advice, retain clients, and operate compliantly.
General Expectations:
  • Lead in a manner consistent with Lincoln's core values and foster collaboration across the team.
  • Drive a consistent, modern client experience centered on financial planning and the implementation of advice.
  • Grow sales and revenue by deepening client relationships, increasing wallet share, and supporting new client acquisition.
  • Partner across Lincoln, including working closely with the Asset Management Consulting team, to deliver the right client experience and support advisor growth.
  • Implement and monitor Employee Advisor Group budget and sales goals in partnership with the Chief Business Development Officer.

Responsibilities:
  • Leadership: Coach financial professionals toward personal, professional, and business development goals.
  • Train financial professionals and support staff on technology, paperwork, compliance procedures, and operational best practices.
  • Partner with financial professionals and Home Office teams to resolve operational issues efficiently.
  • Plan, schedule, and facilitate team meetings at least monthly.
  • Coordinate seminars, financial wellness engagements, and Lincoln-sponsored events.
  • Complete annual performance reviews and support related salary review processes.
  • Support succession planning through the integration and servicing of acquired books of business.
  • Field Compliance and Supervision: Lead a culture of compliance aligned with federal, state, and company regulations, policies, and procedures.
  • Serve as the on-site supervisor during compliance or regulatory inspections and act as the branch-level point of contact for compliance procedures.
  • Review the FIS transaction blotter, email, correspondence, new business suitability, and client complaints; escalate issues as appropriate.
  • Coordinate with internal departments on site management needs, including facilities, technology, supplies, mail, printing, phones, and related purchases.

Knowledge/Experience:
  • Minimum of 10 years of financial services industry experience, including sales leadership and supervisory experience.
  • Strong understanding of financial planning tools, Salesforce, Microsoft Office applications, and the adoption of appropriate tools to support advisor effectiveness.
  • Experience working with clients, financial professionals, and executives.

Education/Training:
  • Bachelor's degree in a related field or equivalent combination of education and experience.
  • Required securities licenses: Series 7 and Series 63/65 or Series 66.
  • Preferred credentials: Series 24, CFP, CLU, or ChFC.

Skills Required:
  • Strong communication, client service, organizational, and time management skills
  • Planning, execution, project management, and leadership capabilities

Physical/Other Requirements: May sit at a workstation and view a video display screen for extended periods. Periods of fast-paced work are normal, particularly when meeting deadlines.
Lincoln Investment is an equal opportunity employer. Lincoln Investment prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Lincoln Investment conforms to the spirit as well as to the letter of all applicable laws and regulations.