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Entry Level Apple Support Advisor Jobs (NOW HIRING)

The Hartford

Advisor Support Consultant

Wayne, PA · On-site +1

$55K/yr

OVERVIEW OF THE ROLE Hartford Funds is seeking entry level Advisor Support Consultants in its Wayne, PA location. This position will give selected individuals the exciting opportunity to learn our ...

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Entry Level Apple Support Advisor information

See salary details

$11K

$68.1K

$145K

How much do entry level apple support advisor jobs pay per year?

As of Jul 18, 2026, the average yearly pay for entry level apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an Entry Level Apple Support Advisor do?

An Entry Level Apple Support Advisor assists customers with technical issues related to Apple products and services. They provide support via phone, chat, or email, helping users troubleshoot problems, understand device features, and resolve software or account issues. Advisors are also responsible for documenting customer interactions and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a good understanding of Apple’s products and ecosystem.

What are entry level positions at Apple?

Entry level positions at Apple include roles such as Apple Support Advisor, Retail Specialist, and Technical Specialist. These positions typically require strong communication skills, basic technical knowledge, and may involve training on Apple products and services. They are suitable for candidates starting their careers in technology and customer service.

How difficult is it to get hired at Apple?

Getting hired as an Entry Level Apple Support Advisor can be competitive, as Apple values customer service skills, technical knowledge, and relevant experience. Candidates typically go through multiple interview stages, including technical and behavioral assessments, and strong communication skills are essential. Having certifications like Apple Certified Support Professional can improve chances, but the hiring process remains selective due to high applicant volume.

How much do Apple advisors get paid?

Entry-level Apple Support Advisors typically earn around $15 to $20 per hour, depending on location and experience. Salaries can vary based on factors such as certifications, performance, and the specific support environment, with some advisors earning additional benefits or bonuses.

What are some common challenges faced by Entry Level Apple Support Advisors, and how can I prepare for them?

Entry Level Apple Support Advisors often encounter challenges such as handling a high volume of customer inquiries, troubleshooting diverse technical issues, and adapting to evolving Apple products and software updates. To prepare, it's helpful to develop strong problem-solving skills, remain patient and empathetic with customers, and stay up-to-date on the latest Apple devices and support protocols. Additionally, being comfortable with multitasking and working in a fast-paced environment will help you succeed in this collaborative, team-oriented role.

Can I work at Apple with no experience?

Entry Level Apple Support Advisor positions typically do not require prior experience, as training is provided on Apple products and customer service skills. Candidates should have strong communication skills, a willingness to learn, and basic technical aptitude. Previous experience in retail or customer support can be helpful but is not usually mandatory.

What is the difference between Entry Level Apple Support Advisor vs Apple Genius?

AspectEntry Level Apple Support AdvisorApple Genius
Required CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, Apple product knowledge
Work EnvironmentCall centers, remote support, online chatApple retail stores, in-person technical support
Employer & Industry UsageApple authorized support channels, customer service rolesApple retail stores, technical support specialists
Common Search & Comparison IntentEntry level support roles, customer service jobsTechnical support, Apple product repair roles

The Entry Level Apple Support Advisor typically handles customer inquiries via phone, chat, or email, focusing on troubleshooting and basic support. In contrast, an Apple Genius provides in-person technical support and repairs within Apple retail stores, often requiring technical certifications. While both roles support Apple products, the Advisor is more customer service-oriented, whereas the Genius offers hands-on technical repairs and diagnostics.

What are the key skills and qualifications needed to thrive as an Entry Level Apple Support Advisor, and why are they important?

To thrive as an Entry Level Apple Support Advisor, you need strong problem-solving abilities, basic technical knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, troubleshooting tools, and Apple’s proprietary software is highly valuable. Excellent communication, patience, and a customer-focused attitude are essential soft skills for delivering effective support. These skills ensure efficient issue resolution, positive customer experiences, and contribute to Apple’s reputation for quality service.
More about Entry Level Apple Support Advisor jobs
What cities are hiring for Entry Level Apple Support Advisor jobs? Cities with the most Entry Level Apple Support Advisor job openings:
What are the most commonly searched types of Apple Support Advisor jobs? The most popular types of Apple Support Advisor jobs are:
What states have the most Entry Level Apple Support Advisor jobs? States with the most job openings for Entry Level Apple Support Advisor jobs include:
What job categories do people searching Entry Level Apple Support Advisor jobs look for? The top searched job categories for Entry Level Apple Support Advisor jobs are:
Entry Level Apple Support Advisor jobs near you
Infographic showing various Entry Level Apple Support Advisor job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $68,103 per year, or $32.7 per hour.
Advisor Support Consultant

Advisor Support Consultant

The Hartford Financial Services Group, Inc.

Wayne, PA • On-site

$55K/yr

Full-time

Re-posted 14 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

54th of 281 rated insurance

Job description

Sales Support Associate - 87PR7N
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
OVERVIEW OF THE ROLE
Hartford Funds is seeking entry level Advisor Support Consultants in its Wayne, PA location. This position will give selected individuals the exciting opportunity to learn our Mutual Fund and ETF businesses and obtain securities licenses. Advisor Support Consultants will work with financial advisors, advisor consultants, and internal sales professionals to further their knowledge of the financial services industry.
If you are smart and eager to learn, then you will develop the skills and expertise needed to thrive at Hartford Funds. Our robust and ongoing training program provides the resources and tools that new hires need to be successful.
WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
  • Respond to phone calls from financial advisors promptly and professionally, following established criteria
  • Explain in detail the features, benefits and advantages of Hartford Funds' products and funds
  • Provide personalized, web-based hypothetical illustrations
  • Place supply orders for marketing material
  • Follow-up with representatives with answers to questions or to make sure information was received and understood
  • Log phone calls into our computer system for tracking purposes
  • Act as a liaison between home office and wholesalers in the field
  • Assist in the training and development process of new employees
  • Once licensed, make outbound phone calls to financial advisors regarding new products, marketing ideas, special meetings, etc.

WHAT ARE WE LOOKING FOR?
  • Having passed the Securities Industry Essentials (SIE) Exam is a requirement. Please note that the passing of the Series 7 and 63 exams will be required during the first year of employment.
  • Flexible and adaptable; ability to thrive in dynamic fast-paced environment; strong organizational and time management skills.
  • Strong written and verbal communication skills
  • Ability to work well with others and function well as a member of a team
  • Responsible, conscientious, and self-motivated
  • Positive, flexible attitude
  • Strong PC Skills
  • Possess the ability to accept, create and manage change
  • Display willingness to quickly learn product lines, procedures and workflows
  • Create and maintain a harmonious work environment

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$55,000 - $55,000
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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