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Entry Level Apple Support Advisor Jobs (NOW HIRING)

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Entry Level Apple Support Advisor information

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$11K

$68.1K

$145K

How much do entry level apple support advisor jobs pay per year?

As of Jul 18, 2026, the average yearly pay for entry level apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an Entry Level Apple Support Advisor do?

An Entry Level Apple Support Advisor assists customers with technical issues related to Apple products and services. They provide support via phone, chat, or email, helping users troubleshoot problems, understand device features, and resolve software or account issues. Advisors are also responsible for documenting customer interactions and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a good understanding of Apple’s products and ecosystem.

What are entry level positions at Apple?

Entry level positions at Apple include roles such as Apple Support Advisor, Retail Specialist, and Technical Specialist. These positions typically require strong communication skills, basic technical knowledge, and may involve training on Apple products and services. They are suitable for candidates starting their careers in technology and customer service.

How difficult is it to get hired at Apple?

Getting hired as an Entry Level Apple Support Advisor can be competitive, as Apple values customer service skills, technical knowledge, and relevant experience. Candidates typically go through multiple interview stages, including technical and behavioral assessments, and strong communication skills are essential. Having certifications like Apple Certified Support Professional can improve chances, but the hiring process remains selective due to high applicant volume.

How much do Apple advisors get paid?

Entry-level Apple Support Advisors typically earn around $15 to $20 per hour, depending on location and experience. Salaries can vary based on factors such as certifications, performance, and the specific support environment, with some advisors earning additional benefits or bonuses.

What are some common challenges faced by Entry Level Apple Support Advisors, and how can I prepare for them?

Entry Level Apple Support Advisors often encounter challenges such as handling a high volume of customer inquiries, troubleshooting diverse technical issues, and adapting to evolving Apple products and software updates. To prepare, it's helpful to develop strong problem-solving skills, remain patient and empathetic with customers, and stay up-to-date on the latest Apple devices and support protocols. Additionally, being comfortable with multitasking and working in a fast-paced environment will help you succeed in this collaborative, team-oriented role.

Can I work at Apple with no experience?

Entry Level Apple Support Advisor positions typically do not require prior experience, as training is provided on Apple products and customer service skills. Candidates should have strong communication skills, a willingness to learn, and basic technical aptitude. Previous experience in retail or customer support can be helpful but is not usually mandatory.

What is the difference between Entry Level Apple Support Advisor vs Apple Genius?

AspectEntry Level Apple Support AdvisorApple Genius
Required CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, Apple product knowledge
Work EnvironmentCall centers, remote support, online chatApple retail stores, in-person technical support
Employer & Industry UsageApple authorized support channels, customer service rolesApple retail stores, technical support specialists
Common Search & Comparison IntentEntry level support roles, customer service jobsTechnical support, Apple product repair roles

The Entry Level Apple Support Advisor typically handles customer inquiries via phone, chat, or email, focusing on troubleshooting and basic support. In contrast, an Apple Genius provides in-person technical support and repairs within Apple retail stores, often requiring technical certifications. While both roles support Apple products, the Advisor is more customer service-oriented, whereas the Genius offers hands-on technical repairs and diagnostics.

What are the key skills and qualifications needed to thrive as an Entry Level Apple Support Advisor, and why are they important?

To thrive as an Entry Level Apple Support Advisor, you need strong problem-solving abilities, basic technical knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, troubleshooting tools, and Apple’s proprietary software is highly valuable. Excellent communication, patience, and a customer-focused attitude are essential soft skills for delivering effective support. These skills ensure efficient issue resolution, positive customer experiences, and contribute to Apple’s reputation for quality service.
More about Entry Level Apple Support Advisor jobs
What cities are hiring for Entry Level Apple Support Advisor jobs? Cities with the most Entry Level Apple Support Advisor job openings:
What are the most commonly searched types of Apple Support Advisor jobs? The most popular types of Apple Support Advisor jobs are:
What states have the most Entry Level Apple Support Advisor jobs? States with the most job openings for Entry Level Apple Support Advisor jobs include:
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Entry Level Apple Support Advisor jobs near you
Infographic showing various Entry Level Apple Support Advisor job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Entry Level Service Advisor

Graff Chevrolet GMC of Michigan City

Michigan City, IN

Other

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Entry-Level Service Advisor

Graff Chevrolet GMC
Michigan City, IN 46360
Full-Time | Daytime Hours with Saturday Rotation
Competitive Pay + Performance Bonuses

About Graff Chevrolet GMC

Graff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. We’re growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.

Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.

What You’ll Do

  • Welcome GM customers and assist with vehicle service needs

  • Write and manage repair orders using GM dealership systems

  • Communicate maintenance and repair recommendations clearly and professionally

  • Provide timely service updates and follow-up

  • Work closely with GM-trained technicians to ensure accuracy and quality

  • Maintain high customer satisfaction and CSI standards

  • Learn GM service processes, warranty basics, and dealership procedures

What We’re Looking For

  • Strong customer service and communication skills

  • Positive, coachable attitude with a desire to learn

  • Ability to multitask in a fast-paced dealership environment

  • Basic computer skills (R&R, GM systems training provided)

  • Dependable attendance and professional appearance

  • Automotive or dealership experience is a plus—but not required

What We Offer

  • Paid training and ongoing GM support

  • Competitive base pay plus bonus opportunities

  • Clear growth path into Senior Service Advisor or Service Management

  • Medical, dental, and vision insurance

  • Paid time off and holidays

  • Employee discounts on vehicle service and repairs

  • Stable schedule and supportive team environment

Why Graff Chevrolet GMC?

We believe in developing talent from within. Many successful Service Advisors start right where you are—entry level, motivated, and ready to learn. If you’re looking for a career with a GM dealership, not just a job, Graff Chevrolet GMC is the place to grow.

Apply