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Entry Level Apple Support Advisor Jobs (NOW HIRING)

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Entry Level Apple Support Advisor information

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$11K

$68.1K

$145K

How much do entry level apple support advisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an entry level Apple Support Advisor do?

An Entry Level Apple Support Advisor assists customers with technical issues related to Apple products and services. They provide support via phone, chat, or email, helping users troubleshoot problems, understand device features, and resolve software or account issues. Advisors are also responsible for documenting customer interactions and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a good understanding of Apple’s products and ecosystem.

What are common challenges faced by entry level Apple Support Advisors, and how can I prepare for them?

Entry Level Apple Support Advisors often encounter challenges such as handling a high volume of customer inquiries, troubleshooting diverse technical issues, and adapting to evolving Apple products and software updates. To prepare, it's helpful to develop strong problem-solving skills, remain patient and empathetic with customers, and stay up-to-date on the latest Apple devices and support protocols. Additionally, being comfortable with multitasking and working in a fast-paced environment will help you succeed in this collaborative, team-oriented role.

Can I work at Apple with no experience?

Entry Level Apple Support Advisor positions typically do not require prior experience, as training is provided on Apple products and customer service skills. Candidates should have strong communication skills and a willingness to learn technical concepts, but previous experience is not always necessary for entry-level roles.

How much do entry level Apple Support Advisors make?

Entry-level Apple Support Advisors typically earn between $15 and $20 per hour, depending on location and experience. They often provide technical support for Apple products and may require familiarity with Apple tools and customer service skills.

What is the difference between Entry Level Apple Support Advisor vs Apple Genius?

AspectEntry Level Apple Support AdvisorApple Genius
Required CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, Apple product knowledge
Work EnvironmentCall centers, remote support, online chatApple retail stores, in-person technical support
Employer & Industry UsageApple authorized support channels, customer service rolesApple retail stores, technical support specialists
Common Search & Comparison IntentEntry level support roles, customer service jobsTechnical support, Apple product repair roles

The Entry Level Apple Support Advisor typically handles customer inquiries via phone, chat, or email, focusing on troubleshooting and basic support. In contrast, an Apple Genius provides in-person technical support and repairs within Apple retail stores, often requiring technical certifications. While both roles support Apple products, the Advisor is more customer service-oriented, whereas the Genius offers hands-on technical repairs and diagnostics.

What skills and qualifications are needed to thrive as an entry level Apple Support Advisor?

To thrive as an Entry Level Apple Support Advisor, you need strong problem-solving abilities, basic technical knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, troubleshooting tools, and Apple’s proprietary software is highly valuable. Excellent communication, patience, and a customer-focused attitude are essential soft skills for delivering effective support. These skills ensure efficient issue resolution, positive customer experiences, and contribute to Apple’s reputation for quality service.
More about Entry Level Apple Support Advisor jobs
What cities are hiring for Entry Level Apple Support Advisor jobs? Cities with the most Entry Level Apple Support Advisor job openings:
What are the most commonly searched types of Apple Support Advisor jobs? The most popular types of Apple Support Advisor jobs are:
What states have the most Entry Level Apple Support Advisor jobs? States with the most job openings for Entry Level Apple Support Advisor jobs include:
What job categories do people searching Entry Level Apple Support Advisor jobs look for? The top searched job categories for Entry Level Apple Support Advisor jobs are:
Entry Level Apple Support Advisor jobs near you
Infographic showing various Entry Level Apple Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Express Lane Service Advisor

Apple Chrysler Dodge Jeep Ram

Shakopee, MN • On-site

$42K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Automotive Express Lane Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $42,000.00 - $90,000.00

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join our team, no experience necessary. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities. 

What You’ll Do

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint.  Consult vehicle file.  Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts.  If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised.  Obtain customer’s signature on RO.
  • Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.                 
  • Responsible for other duties assigned and/or required by business needs.                    

Qualifications:                  

  • Previous light duty repair and maintenance preferred, but not required.                        
  • Valid driver’s license and ability to pass preemployment drug test and background check.    
  • Professional attitude and appearance.                           
  • Basic computer skills.
  • Ability to handle pressure.  

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to internally advance. 
  • We encourage teamwork, positivity, and kindness. 
  • Learning and development programs are available. 
  • We empower our employees to do what is best for our customers, and other employeesContinually giving back to our employees for all of their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

 

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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