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Entry Level Apple Support Advisor Jobs in Texas (NOW HIRING)

You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make ... and support for silicon bring-up of GPU core. Description As a DFT Verification engineer your ...

You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make ... and support for silicon bring-up of GPU core. Description As a DFT Verification engineer your ...

You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make ... and support for silicon bring-up of GPU core. Description In this highly transparent and ...

You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make ... and support for silicon bring-up of GPU core. Description In this highly transparent and ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... supporting multi-functional engineering effort. - Assisting in verification flows, automation ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... supporting multi-functional engineering effort. - Assisting in verification flows, automation ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... supporting multi-functional engineering effort. - Assisting in verification flows, automation ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... supporting multi-functional engineering effort. - Assisting in verification flows, automation ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... advised/constrained random tests • Debugging failures, running gate level simulations ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... supporting multi-functional engineering effort. - Assisting in verification flows, automation ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... advised/constrained random tests • Debugging failures, running gate level simulations ...

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... advised/constrained random tests • Debugging failures, running gate level simulations ...

SoC DFT DV Engineer

Austin, TX · On-site

$122K - $161K/yr

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... advised/constrained random tests. - Debugging failures, running gate level simulations, supervising ...

SoC DFT DV Engineer

Austin, TX · On-site

$122K - $161K/yr

At Apple, new insights have a way of becoming extraordinary products, services, and customer ... advised/constrained random tests. - Debugging failures, running gate level simulations, supervising ...

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Entry Level Apple Support Advisor information

What does an entry level Apple Support Advisor do?

An Entry Level Apple Support Advisor assists customers with technical issues related to Apple products and services. They provide support via phone, chat, or email, helping users troubleshoot problems, understand device features, and resolve software or account issues. Advisors are also responsible for documenting customer interactions and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a good understanding of Apple’s products and ecosystem.

What are common challenges faced by entry level Apple Support Advisors, and how can I prepare for them?

Entry Level Apple Support Advisors often encounter challenges such as handling a high volume of customer inquiries, troubleshooting diverse technical issues, and adapting to evolving Apple products and software updates. To prepare, it's helpful to develop strong problem-solving skills, remain patient and empathetic with customers, and stay up-to-date on the latest Apple devices and support protocols. Additionally, being comfortable with multitasking and working in a fast-paced environment will help you succeed in this collaborative, team-oriented role.

Can I work at Apple with no experience?

Entry Level Apple Support Advisor positions typically do not require prior experience, as training is provided on Apple products and customer service skills. Candidates should have strong communication skills and a willingness to learn technical concepts, but previous experience is not always necessary for entry-level roles.

How much do entry level Apple Support Advisors make?

Entry-level Apple Support Advisors typically earn between $15 and $20 per hour, depending on location and experience. They often provide technical support for Apple products and may require familiarity with Apple tools and customer service skills.

What is the difference between Entry Level Apple Support Advisor vs Apple Genius?

AspectEntry Level Apple Support AdvisorApple Genius
Required CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, Apple product knowledge
Work EnvironmentCall centers, remote support, online chatApple retail stores, in-person technical support
Employer & Industry UsageApple authorized support channels, customer service rolesApple retail stores, technical support specialists
Common Search & Comparison IntentEntry level support roles, customer service jobsTechnical support, Apple product repair roles

The Entry Level Apple Support Advisor typically handles customer inquiries via phone, chat, or email, focusing on troubleshooting and basic support. In contrast, an Apple Genius provides in-person technical support and repairs within Apple retail stores, often requiring technical certifications. While both roles support Apple products, the Advisor is more customer service-oriented, whereas the Genius offers hands-on technical repairs and diagnostics.

What skills and qualifications are needed to thrive as an entry level Apple Support Advisor?

To thrive as an Entry Level Apple Support Advisor, you need strong problem-solving abilities, basic technical knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, troubleshooting tools, and Apple’s proprietary software is highly valuable. Excellent communication, patience, and a customer-focused attitude are essential soft skills for delivering effective support. These skills ensure efficient issue resolution, positive customer experiences, and contribute to Apple’s reputation for quality service.
What are the most commonly searched types of Apple Support Advisor jobs in Texas? The most popular types of Apple Support Advisor jobs in Texas are:
What job categories do people searching Entry Level Apple Support Advisor jobs in Texas look for? The top searched job categories for Entry Level Apple Support Advisor jobs in Texas are:
What cities in Texas are hiring for Entry Level Apple Support Advisor jobs? Cities in Texas with the most Entry Level Apple Support Advisor job openings:
Infographic showing various Entry Level Apple Support Advisor job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Custom Timing and Verification CAD Engineer

Apple

Austin, TX

$150K - $277K/yr

Full-time

Medical, Dental, Retirement

Re-posted 16 days ago


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

Apple's custom silicon is among the most sophisticated in the world - and getting it right requires rigorous transistor-level timing verification and formal verification at every step. Our Custom Timing CAD team builds and owns the flows, tools, and methodologies that make that verification possible. We are looking for an entry-level engineer who is eager to learn, technically curious, and excited to work at the intersection of circuit design and CAD engineering.
Description
In this role, you will support and develop flows for two of the most critical sign-off disciplines in custom IC design - transistor-level timing verification using NanoTime and formal verification using ESP. You will partner closely with analog and digital designers across multiple programs and technology nodes, helping them set up flows, debug issues, and achieve clean sign-off. The work you do will directly shape the quality and schedule of Apple's most advanced chips.","responsibilities":"Develop, maintain, and improve CAD flows and automation scripts for NanoTime and ESP
Support design teams in setting up timing and verification runs, interpreting results, and resolving tool and methodology issues
Drive timing and formal verification closure in collaboration with circuit designers
Contribute to methodology documentation and guidelines adopted across programs and design organizations
Engage with EDA vendors to report issues, evaluate new features, and drive tool improvements
Build automation to improve flow efficiency, reduce runtime, and scale support across concurrent programs
Preferred Qualifications
Exposure to tools such as NanoTime, ESP, PrimeTime, or HSPICE is a plus
Knowledge of dynamic logic, memory arrays, or mixed-signal circuit techniques
Familiarity with SPICE netlists, device models, and parasitic extraction formats such as DSPF or SPF
Knowledge of formal verification tools and concepts and experience with SystemVerilog RTL
Interest in AI/ML-driven innovation for CAD workflows
Strong communicator who can accurately describe technical issues and follow them through to resolution
Highly motivated and able to work independently in a fast-paced environment
Minimum Qualifications
Minimum of BS degree in Electrical Engineering, Computer Engineering, Computer Science, or related field + 2 years relevant industry experience
Programming or scripting experience in Perl, Python, TCL, or similar language
Foundational understanding of digital or custom IC design and static timing analysis through coursework or internship experience
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

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Get the full story on Breakroom


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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976