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Manager Apple Support Engineer Jobs in Oregon (NOW HIRING)

... support, and evolve the technology services and infrastructure that power our teams. The Sr Apple Systems Engineer leads the development and operation of LAIKA's systems and related management ...

... asset management, Windows 11 with strong user interaction skills. Need to be able to work ... Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS ...

... asset management, Windows 11 with strong user interaction skills. Need to be able to work ... Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS ...

... asset management, Windows 11 with strong user interaction skills. Need to be able to work ... Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS ...

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ...

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ...

... Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital ... Log and manage tickets in ServiceNow ensuring SLA adherence * Perform IMAC activities (Install ...

Manage high-priority support cases with rapid response times, ensuring enterprise-level service ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...

Manage high-priority support cases with rapid response times, ensuring enterprise-level service ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Spectrum ERP, ...

Wheelhouse is a revenue management platform for the $500B+ flex rental space. Our technology ... Now, we're looking for a Partnership Support Engineer to sit at the intersection of engineering ...

Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email ... Engineering ora directly relatedfield. * Minimum of3 yearexperience with supporting systems ...

As a Support Engineer, you're not reading from a script or routing tickets into a void. You're the ... Knowledge Management: * Write and maintain runbooks, escalation playbooks, and knowledge base ...

Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology ... This role is integral to the daily operations of our technology support team, with a specific focus ...

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Showing results 1-20

Manager Apple Support Engineer information

What is the difference between Manager Apple Support Engineer vs Apple Support Specialist?

AspectManager Apple Support EngineerApple Support Specialist
Required CredentialsTechnical certifications, leadership experienceTechnical knowledge, customer service skills
Work EnvironmentTeam management, strategic planningCustomer interaction, troubleshooting
Employer & Industry UsageApple support teams, technical departmentsApple retail stores, support centers
Common Search & Comparison IntentLeadership, technical expertise, managementCustomer service, technical support skills

The main difference between a Manager Apple Support Engineer and an Apple Support Specialist lies in their roles and responsibilities. The manager oversees support teams, manages operations, and develops strategies, requiring leadership and management skills. In contrast, the support specialist focuses on troubleshooting and assisting customers directly. Both roles require technical knowledge, but the managerial position emphasizes leadership and organizational skills.

What cities in Oregon are hiring for Manager Apple Support Engineer jobs?

Cities in Oregon with the most Manager Apple Support Engineer job openings:

SoC Debug and Automation Engineering Program Manager

Apple Inc.

Beaverton, OR • On-site

$120 - $150/hr

Other

Posted 14 days ago


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

SoC Debug and Automation Engineering Program Manager

Apple seeks a SoC Debug and Automation Engineering Program Manager (EPM) within the Silicon Engineering Group (SEG) to drive silicon program schedules, silicon readiness milestones, and cross‑functional issue resolution that enable timely delivery of next generation Apple SoCs. You will lead programs spanning debug, bring‑up, validation, and production release while championing automation and process efficiency to scale the EPM function and shape future silicon designs through lessons learned.

Description

SoC and Silicon Readiness Program Management:- Support driving cross‑functional program execution across Design, Verification, Validation, and Software teams — tracking issues, flagging dependencies, and helping keep deliverables on schedule through regular syncs with teams. - Prepare and maintain issue reports, bug tracking summaries, status updates, and readiness dashboards that provide timely visibility into program health for engineering teams and stakeholders. - Assist in tracking Silicon Readiness milestones from tape‑out through bring‑up and production release, helping surface risks, maintain phase checklists, and contribute to mitigation plans across Design, Validation, and Product Engineering teams. - Identify and automate program management workflows — including issue tracking, status reporting, and milestone monitoring — using Python or Java, with integration into existing internal toolchains. - Apply LLM tools and agentic frameworks (e.g., Claude Code) to streamline PM workflows; stay current on Apple’s internal AI capabilities and support teammates in adopting relevant tools and best practices.

Minimum Qualifications
  • SoC/VLSI chip design or post‑silicon validation, with familiarity in SoC architecture and associated IPs.
  • Experience leading debug efforts and driving cross‑functional technical coordination.
  • Some exposure to scripting in languages like Python for automation and tooling.
Preferred Qualifications
  • Experience with ARM architecture
  • Strong communicator with the ability to synthesize complex technical discussions into clear, actionable updates for cross‑functional teams and stakeholders.
  • Demonstrated ability to build automation tools or scripts that measurably improve EPM efficiency, reporting, and data visibility.
  • Leadership and influencing skills — able to see the big picture, manage complex multi‑faced schedules, and drive results across cross‑functional organizations without direct authority.
  • Working knowledge of software development processes and pre‑silicon modeling platforms (Simulation, FPGA, Emulation).
  • Excellent communication skills with the ability to tailor messaging to diverse audiences; proven multi‑tasking ability and real‑time crisis management under pressure.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

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What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976