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Mailroom Manager Jobs in Indiana (NOW HIRING)

International Medical Group

Mailroom Clerk

Indianapolis, IN · On-site

$15.25 - $19/hr

JOB SUMMARY The Mailroom Clerk is charged with carrying out the daily work of the mail & print ... Ability to manage your time appropriately with impending priorities/escalations * Exercise judgment ...

International Medical Group

Mailroom Clerk

Indianapolis, IN · On-site

$15.25 - $19/hr

JOB SUMMARY The Mailroom Clerk is charged with carrying out the daily work of the mail & print ... Ability to manage your time appropriately with impending priorities/escalations * Exercise judgment ...

Ricoh USA, Inc.

Mail Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager ... May occasionally perform shipping, receiving, and dock work in a mailroom-type environment. * May ...

Ricoh USA, Inc.

Mail Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager ... May occasionally perform shipping, receiving, and dock work in a mailroom-type environment. * May ...

Ricoh USA, Inc.

Mail Associate

Indianapolis, IN

$15.25 - $18.25/hr

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager ... May occasionally perform shipping, receiving, and dock work in a mailroom-type environment. * May ...

Ricoh Americas Corporation

Mail Associate

Indianapolis, IN · On-site

$15.25 - $18.25/hr

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager ... May occasionally perform shipping, receiving, and dock work in a mailroom-type environment. * May ...

New

First Advantage

Operations Clerk

Fishers, IN · On-site

$18/hr

... management, and general administrative activities. * Assist with office organization, equipment coordination, and other onsite operational requirements. * 10%: Mailroom Operations * Receive, open ...

Ogletree Deakins

Office Assistant

Indianapolis, IN · On-site

$16 - $21/hr

Mailroom/Copy Center * Receive, stamp, and log all incoming mail and packages and scan/deliver to ... Time management skills and ability to work independently as well as with a team. * Consistent and ...

Ogletree Deakins

Office Assistant

Indianapolis, IN · On-site

$16 - $21/hr

Mailroom/Copy Center * Receive, stamp, and log all incoming mail and packages and scan/deliver to ... Time management skills and ability to work independently as well as with a team. * Consistent and ...

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Mailroom Manager information

See Indiana salary details

$10

$20

$32

How much do mailroom manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for mailroom manager in Indiana is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $23.56 per hour, depending on experience, location, and employer.

What is a mailroom manager?

Mailroom Managers oversee the operations of a company’s mailroom, ensuring that incoming and outgoing mail and packages are sorted, processed, and delivered efficiently. They supervise mailroom staff, manage schedules, maintain inventory of mailing supplies, and ensure compliance with postal regulations. Additionally, Mailroom Managers may implement security procedures and utilize technology to track mail and packages. Their role is essential in supporting internal communication and the smooth flow of information within an organization.

What are the key skills and qualifications needed to thrive as a mailroom manager?

To thrive as a Mailroom Manager, you need strong organizational skills, attention to detail, and experience in mail distribution or logistics, often supported by a high school diploma or associate degree. Familiarity with mail tracking software, postage meters, and inventory management systems is typically required. Leadership, problem-solving, and effective communication are standout soft skills for managing staff and coordinating with other departments. These skills ensure efficient mail operations, timely deliveries, and smooth workflow within an organization.

How does a mailroom manager typically collaborate with other departments to ensure efficient mail distribution?

A Mailroom Manager works closely with various departments to understand their specific mail and package handling needs, ensuring that important documents and deliveries are sorted and distributed promptly. They often coordinate with administrative, facilities, and security teams to streamline processes and address any special requirements, such as confidential document handling or time-sensitive deliveries. Regular communication and feedback help the manager adjust workflows and implement improvements, fostering a smooth operation that supports the entire organization.

What is the difference between Mailroom Manager vs Mail Clerk?

AspectMailroom ManagerMail Clerk
ResponsibilitiesOversees mail operations, manages staff, ensures timely delivery, maintains recordsSorts, distributes, and handles incoming and outgoing mail
Required CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice or mailroom setting, supervisory roleMailroom or shipping area, operational role
Industry UsageCommon in corporate, government, and large organizationsFound in similar environments, often as entry-level position

The Mailroom Manager oversees the entire mail operation, managing staff and processes, while the Mail Clerk handles the day-to-day sorting and distribution of mail. Both roles are essential in organizational logistics, but the manager has a supervisory and strategic focus, whereas the clerk performs operational tasks.

Are mailroom manager jobs stressful?

Mailroom managers oversee the organization and distribution of mail and packages, often working in fast-paced environments that require attention to detail and time management. The job can be stressful during busy periods or when managing tight deadlines, but overall, stress levels depend on workload, organizational skills, and workplace support.

What skills are needed to work in a mailroom manager?

A mailroom manager needs strong organizational and communication skills to coordinate mail processing and deliveries efficiently. They should be familiar with mail handling equipment, have attention to detail, and often require knowledge of safety procedures and basic inventory management. Leadership abilities and the ability to work under time constraints are also important for managing staff and ensuring timely operations.

What are the most commonly searched types of Mailroom jobs in Indiana?

The most popular types of Mailroom jobs in Indiana are:

What are popular job titles related to Mailroom Manager jobs in Indiana?

For Mailroom Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Mailroom Manager jobs in Indiana look for?

The top searched job categories for Mailroom Manager jobs in Indiana are:

What cities in Indiana are hiring for Mailroom Manager jobs?

Cities in Indiana with the most Mailroom Manager job openings:

Mailroom Manager jobs near you
Infographic showing various Mailroom Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,054 per year, or $20.7 per hour.

Manager, Mail Services & Indexing

Zionsville, IN • On-site

Group1001
201 - 500 employees

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

7th of 311 rated insurance

Great coworkers

People enjoy working here

Good employer

Learn more about Group1001external

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.
Why This Role Matters:
In this position you'll lead the operation that keeps critical information flowing across the entire organization. This includes managing multi-functional teams responsible for inbound/outbound mail processing, check handling, and document classification and indexing. You'll combine physical mail operations with modern document workflow coordination to ensure seamless, accurate, and timely movement of important contracts, payments, and communication that drive business. This role leads Operation Supervisors (functional people managers) and Team Leads ensuring teams are held accountable to meet and exceed performance benchmarks for speed and accuracy.
How You'll Contribute:
Mail Operations Management
  • Oversee daily mailroom operations including sorting, processing, and distributing incoming and outgoing mail and packages
  • Manage daily workflow allocation and prioritization to meet service level agreements (SLAs)
  • Monitor pending inventory and implement strategies to reduce cycle times. Ensure contingency plans are established to handle significant volume influxes.
  • Develop and maintain standard operating procedures (SOPs) for all mailroom functions
  • Coordinate with postal services, courier companies, and shipping vendors to ensure timely deliveries
  • Manage postage accounts, metering systems, and shipping supplies
  • Establish and maintain efficient mail routing schedules and delivery routes
  • Process certified mail, registered mail, and packages requiring signatures or special handling
  • Ensure sensitive documents are routed to appropriate personnel with proper chain of custody

Documentation Routing & Workflow
  • Oversee document routing procedures and workflows
  • Refine and revise procedures and workflows, leveraging automation to develop efficiencies where possible
  • Manage daily workflow allocation and prioritization to meet service level agreements (SLAs)
  • Monitor pending inventory and implement strategies to reduce cycle times. Ensure contingency plans are established to handle significant volume influxes.
  • Develop and maintain standard operating procedures (SOPs) for all indexing functions
  • Develop and enforce document classification and prioritization protocols
  • Manage digital and physical document tracking systems

Records Management & Compliance
  • Maintain accurate logs and records of all mail and document transactions
  • Ensure compliance with regulatory requirements for document handling and retention
  • Implement chain-of-custody procedures for legal, financial, and confidential documents

Technology & Process Improvement
  • Manage mailroom equipment including postage meters, scanners, and tracking software
  • Identify opportunities for automation and process improvement
  • Implement and maintain electronic document management systems
  • Generate reports on mailroom metrics, costs, and efficiency

Budget & Vendor Management
  • Aid in management of the mailroom and indexing operating budget
  • Monitor and control postage and shipping costs
  • Negotiate contracts with postal and courier service providers, in conjunction with internal service partners
  • Procure and maintain mailroom supplies and equipment

Team Leadership
  • Lead, coach, and develop Operations Supervisors (functional people managers) and Team Leads
  • Establish and monitor team and individual performance metrics and conduct regular performance reviews
  • Identify training needs and implement development programs, as needed
  • Foster a culture of accuracy, efficiency, and exceptional service

What We're Looking For:
  • High school diploma or GED required; Associate's or Bachelor's degree preferred
  • 3-5 years of mailroom or document management experience
  • At least 2 years of supervisory or team leadership experience
  • Experience with document management systems and mailroom technology
  • Excellent communication skills both verbal and written
  • Strong team leader and results oriented to establish a positive and effective working environment
  • Proficiency with policy administration systems and Microsoft Office Suite
  • Adaptability to an ever changing and growing organization
  • Ability to stand, walk, lift, and operate mailroom equipment for extended periods of time

Preferred
  • Certification in Records Management or related field
  • Experience with enterprise document management systems, workflow management, and/or imaging systems
  • Knowledge of compliance requirements (HIPAA, SOX, etc.) as applicable to industry
  • Lean Six Sigma or process improvement certification

This position requires full-time, in-office, five days per week, Monday through Friday 8:00 am to 5:00 pm.
Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
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