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M365 Administrator Jobs (NOW HIRING)

CNA

M365 Administrator

Chicago, IL · On-site

Microsoft certifications (M365, Azure, Power Platform) and experience with enterprise governance/security patterns Note This role is an individual contributor that leads through influence -setting ...

Intellisoft Technologies

M365 Admin

Plano, TX · On-site

M365 Admin Location: Plano, TX Experience: 8-12 Years Mandatory Skills/Exp: M365, SharePoint and One Drive Role Description: Support L3/L4 tickets from end users, Plan, Design and implement changes ...

AceStack LLC

M365 Admin

Quincy, MA · On-site

M365 Admin Location: North Quincy, MA Chicago, IL (Onsite) FTE only 10+ years of M365 Administration and Security Understanding of M365 security architecture and compliance frameworks. Administer ...

Apex Systems

M365 Admin

Tampa, FL · On-site

Job#: 3043353 M365 Admin Location ... Remote Role Overview We are seeking a Tier III Microsoft 365 Systems Administrator to join a highly ...

New

Douglas

Systems Administrator - M365

Alexandria, MN · On-site

Administer, develop, and provide technical support for M365, Microsoft SharePoint, and Power Platform and environments. ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be ...

United IT Solutions

M365 Admin L3 Lead

Irving, TX · On-site

M365 Admin L3 Lead ( Scripting experience is must) Location: Remote OneStream - Financial Planning, Budgeting and Forecasting * Resolve complex issues passed from Level 1/2 * Resolve issues in ...

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$26.5K

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$158.5K

How much do m365 administrator jobs pay per year?

As of Aug 13, 2026, the average yearly pay for m365 administrator in the United States is $95,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an M365 administrator?

To thrive as an M365 Administrator, you need a solid understanding of Microsoft 365 services, cloud administration, user and permissions management, and troubleshooting, often supported by a degree in IT or related field. Familiarity with tools like the Microsoft 365 admin center, PowerShell scripting, and certifications such as Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving skills, attention to detail, and effective communication help administrators resolve issues and support users across an organization. These competencies ensure a secure, efficient, and well-supported Microsoft 365 environment that meets business needs.

What is an M365 administrator?

An M365 Administrator is responsible for managing and maintaining Microsoft 365 services, including Exchange Online, SharePoint, Teams, and security compliance. They ensure system availability, troubleshoot issues, implement security policies, and support users with technical problems. Their role also includes managing licenses, configuring M365 settings, and optimizing performance to align with business needs.

What does an M365 administrator do?

As an M365 Administrator, your daily tasks might include managing user accounts and permissions, monitoring system health, deploying updates, and responding to support tickets related to Microsoft 365 applications like Exchange Online, Teams, and SharePoint. You will also conduct regular security audits, assist with onboarding new users, and ensure compliance with company policies. Collaboration is key as you’ll work closely with IT support teams, end-users, and occasionally vendors to resolve complex issues and implement new features. Staying proactive and organized in addressing user needs helps ensure seamless productivity across the organization.

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M365 Administrator jobs near you
Infographic showing various M365 Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $95,600 per year, or $46 per hour.

M365 Administrator

CNA

Chicago, IL • On-site

Full-time

Re-posted 4 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
We are seeking an individual contributor who will own and evolve our Digital Collaboration Services as a visionary Service Owner with a Product Owner mindset. In partnership with Architecture and Digital Workplace Enablement team, you will define the roadmap, guide engineering priorities, and drive adoption of modern collaboration and AI capabilities, while operational execution is primarily delivered through a Managed Service Provider (MSP). Your scope spans both modern Microsoft platforms - Microsoft 365 (Teams, SharePoint Online, OneDrive), Power Platform, Power BI, Microsoft Copilot and legacy collaboration technologies such as Lotus Notes and ShareFile, ensuring a stable user experience while enabling modernization and migration strategies.
JOB DESCRIPTION:
What You'll Do:
  • In collaboration with Architecture and the Digital Workplace Enablement team, own the product vision and roadmap for digital collaboration services, balancing modernization with stability across Microsoft 365 and legacy platforms (Lotus Notes, ShareFile).

  • Guide engineering direction (MSP-led execution) across Teams, SharePoint Online, OneDrive, Power Platform, Power BI, and Copilot-ensuring solutions are secure, scalable, and operationally ready.

  • Provide platform leadership for legacy services (e.g., Lotus Notes, ShareFile): oversee lifecycle management, risk reduction, and roadmap planning for rationalization/migration where appropriate.

  • Drive AI enablement and Microsoft Copilot adoption, partnering with AI & Digital Enablement, Architecture, and Information Security to prioritize use cases, readiness, governance, and measurement.

  • Advise business and technology leaders on upcoming Microsoft capabilities, roadmap changes, and adoption opportunities; proactively plan for platform changes and deprecations.

  • Ensure reliability and user experience by overseeing MSP delivery against SLAs and leading continuous improvement (automation, self-service, knowledge management).

  • Lead technical escalations: guide troubleshooting, root-cause analysis, and prevention of recurring incidents across both modern and legacy platforms.

  • Partner cross-functionally with Security, Legal/eDiscovery, HR, and business stakeholders to ensure governance, compliance, and secure collaboration practices.

  • Drive change enablement through communication plans, training and adoption programs, and stakeholder engagement aligned to business outcomes.

What You Bring:
  • Solid knowledge of and experience with various technologies relevant to Workplace services including experience in Windows 11, Office 365, Teams, Exchange, SharePoint, OneDrive and ideally Microsoft's Enterprise Mobility + Security (EM+S) suites as well as knowledge of other Technology service areas to ensure Technology alignment. Azure AD and PowerShell should be a hands-on skill or at a level capable of directing others.

  • Deep expertise in Microsoft 365 collaboration (Teams, SharePoint Online, OneDrive) and strong working knowledge of Power Platform, Power BI, and Microsoft Copilot (or demonstrated ability to ramp quickly).

  • Experience owning services/products in an enterprise setting: roadmap planning, backlog prioritization, iterative delivery, and value-based decision-making.

  • Strong financial acumen with proven track record of developing and managing to a service/product budget while executing cost savings initiatives.

  • Proven ability to influence engineering outcomes in a vendor/MSP model-setting direction, reviewing designs, and ensuring delivery quality and operational readiness.

  • Experience supporting or transitioning legacy collaboration platforms such as Lotus Notes and/or ShareFile, including lifecycle management and modernization planning.

  • Strong stakeholder leadership and communication skills-able to translate technical capabilities into business outcomes and adoption plans.

  • High learning agility and curiosity for emerging Microsoft capabilities, with a pragmatic approach to governance, risk, and security.

Education and Experience:
  • Bachelor's degree in Computer Science / IT (or equivalent experience).

  • 7+ years in enterprise collaboration/digital workplace platforms, including vendor/MSP ecosystems and modernization initiatives.

  • Experience in a business-facing IT role or similar experience providing customer service for an IT service.

  • Experience with agile delivery (refinement, planning, reviews) and outcome measurement (KPIs/OKRs, adoption analytics).

  • Strong vendor management experience, including SLA/OLA performance management and continuous service improvement.

  • Willingness and ability to lead and provide mentorship to other Infrastructure vendor managers.

  • Microsoft certifications (M365, Azure, Power Platform) and experience with enterprise governance/security patterns

Note
This role is an individual contributor that leads through influence -setting platform direction, governing outcomes, and guiding MSP delivery rather than performing day-to-day operations.
#LI-KJ1 #LI-HYBRID
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

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