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Lounge Supervisor Jobs (NOW HIRING)

The Avra Group

LOUNGE RUNNER

Manhattan, NY · On-site

$17/hr

Monitor lounge conditions and report any maintenance or safety issues to management. * Assist in managing inventory levels and communicate supply needs to supervisors. * Provide courteous and ...

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How much do lounge supervisor jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for lounge supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges Lounge Supervisors face, and how are they typically addressed?

Lounge Supervisors often navigate challenges such as managing busy peak periods, resolving guest complaints, and ensuring consistent service quality. These are typically addressed through effective team coordination, proactive problem-solving, and clear communication with both staff and guests. Additionally, strong organizational skills help manage inventory and staffing needs efficiently during high-traffic times. Ongoing staff training and fostering a positive team culture are also key strategies to maintain service excellence in a fast-paced environment.

What are the duties of a lounge manager?

A lounge supervisor is responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, maintaining cleanliness, and enforcing safety and service standards. They may also handle inventory, resolve customer issues, and coordinate with other departments to ensure a smooth experience for guests.

What is a Lounge Supervisor job?

A Lounge Supervisor oversees the daily operations of a lounge, ensuring excellent customer service, staff coordination, and smooth workflow. They manage employee schedules, train staff, handle customer inquiries, and maintain cleanliness and inventory. Additionally, they ensure compliance with safety and hygiene regulations while optimizing the guest experience. Their role is crucial in maintaining a welcoming and efficient lounge environment.

What is the highest paid job in hospitality?

In the hospitality industry, executive roles such as General Managers, Hotel Directors, or Food and Beverage Directors tend to be the highest paid. These positions require extensive experience, leadership skills, and often involve overseeing large teams and budgets, with salaries reaching six figures or more depending on the property size and location.

What is the work of a lounge supervisor?

A lounge supervisor oversees the daily operations of a lounge or hospitality area, ensuring guest satisfaction, managing staff, and maintaining cleanliness and safety standards. They often handle customer service, coordinate staff schedules, and ensure compliance with company policies and regulations.

What is the highest paid position in a restaurant?

In a restaurant, the highest paid positions are typically executive roles such as General Manager or Director of Operations, who oversee overall business performance and staff management. These roles often require extensive experience, leadership skills, and sometimes industry-specific certifications, and they can earn significantly higher salaries than supervisory or front-line staff like lounge supervisors.

What are the key skills and qualifications needed to thrive in the Lounge Supervisor position, and why are they important?

To thrive as a Lounge Supervisor, you need experience in hospitality management, strong organizational abilities, and a solid understanding of food and beverage operations, often complemented by a relevant degree or certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and safety protocols is important. Exceptional leadership, communication, and conflict-resolution skills help you motivate staff and ensure excellent customer service. These skills are essential for efficiently managing lounge operations, maintaining high guest satisfaction, and leading a cohesive team.

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Lounge Supervisor jobs near you
Infographic showing various Lounge Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Inn Library Lounge Supervisor - Flex *Sign-On Bonus*

BWM Biltmore Workforce Management

Asheville, NC • On-site

$19.44/hr

Part-time

Posted 23 days ago

Be an early applicant

Job description

Job Description

** $1,000 Sign-On Bonus Available**
Join our team and receive a $1,000 sign-on bonus for eligible positions.

The starting pay range for this position begins at $19.44/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Flex: a position working 20-29 hours per week (between 1,000 - 1,559 hours per year).

The Dining Room Supervisor will be responsible for the supervision of “Front of House” dining operations in the Library Lounge, AM Dining, PM Dining and/or In-Room Dining in accordance with Biltmore and Forbes standards.

This position will be charged with executing and maintaining the Biltmore's service and management philosophies; ensuring standards are met or exceeded; supervising staff and assisting with performance management, scheduling, and delivering unique and memorable world-class dining experiences for guests. Supervisors will serve as "Manager on Duty" in the absence of the Restaurant Manager. They will provide general assistance and support for the team, department, leadership, and the company as required.

Weekend & holiday availability required. 

Essential Job Duties:

1. Daily supervision of operations and staff.
2. Handles escalated guest service recovery; resolves guest complaints, ensuring guest satisfaction according to standards; empowers staff to troubleshoot.
3. Assists with hiring, training, development, scheduling and performance management of staff; promotes positive and professional work environment.
4. Opening/closing and reporting duties.
5. Facilitates communication between front/back of house to provide seamless service.
6. Maintains current and accurate knowledge of all F&B products/menu items, as well as VIPs, groups, and Estate information.
7. Supports staff in ensuring that facilities, service, and experience exceed expectations and are consistent with Biltmore and Forbes 4-Star standards.

Additional Responsibilities

1. Acts as the primary point of contact for FOH F&B in the absence of the Restaurant Manager.

2. Provides general assistance/support for team, leadership, and company as required.

3. Stays up to date on estate activities, operations, and offerings.

4. Assists with bartending as needed during peak business, or in the absence of a bartender; Lounge Supervisors must have extensive knowledge of cocktails and proper mixology techniques due to guest-facing bar

Qualifications: 

1. High school diploma required. Additional education and/or certification(s) preferred.
2. Minimum two (2) years related experience in a comparable full-service restaurant. A combination of education/experience may be considered. Ideal candidate will have prior experience in an upscale hotel/resort/attraction.
3. Demonstrated commitment to delivering world-class internal/external guest service and proven leadership skills; ability to motivate and develop staff is key.
4. Knowledge of wine and cordials preferred. Minimum six (6) months experience bartending required; must be 21 years of age to bartend.
5. Outstanding interpersonal and verbal/written communication skills; must be able to engage/interact/resolve issues professionally with diplomacy and tact.
6. Strong organizational skills with attention to details and service; prioritizes work, multi-tasks and adapts as required.
7. Proactive and exercises good judgment; problem solves and troubleshoots.
8. Proficiency in Word and Excel; must be able to learn Biltmore’s systems products, and protocols.

Physical Requirements:

1. Exert physical effort in transporting 25-50 pounds frequently.
2. Endure various physical movements throughout the work areas.
3. Ability to remain ambulatory and in stationary positions throughout work shift.
4. Must be able to work 10 – 14 hour shifts as business demands.
5. Satisfactorily communicate with guests, management and co-workers to their understanding.
6. Ability to work in an environment that includes:
Variable temperature conditions and noise levels
Outdoor environments
Exposure to fumes, dust and chemicals