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Lms Support Jobs (NOW HIRING)

Entarian

Moodle Support Specialist

Perform and document daily LMS health checks (e.g., login functionality, key course access, basic system performance). * Continuously develop LMS support skills by shadowing senior team members. This ...

Entarian

Perform and document daily LMS health checks (e.g., login functionality, key course access, basic system performance). * Continuously develop LMS support skills by shadowing senior team members. This ...

Ubertal Inc

Technical Support Analyst

Forsyth, GA · On-site

Experience supporting web applications and learning management systems (LMS). * Strong problem-solving, customer service, documentation, and communication skills. Preferred Qualifications * Google ...

Entarian

Moodle Support Specialist

Arlington, VA

Perform and document daily LMS health checks (e.g., login functionality, key course access, basic system performance). * Continuously develop LMS support skills by shadowing senior team members. This ...

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Administrator the TCDM LMS * Support the testing and examination process through aiding faculty in setting up and managing written, practical and competency assessments as well as posting of grades

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Administrator the TCDM LMS * Support the testing and examination process through aiding faculty in setting up and managing written, practical and competency assessments as well as posting of grades

Touro University

IT Associate

Hawthorne, NY · On-site

$52K - $65K/yr

Administrator the TCDM LMS * Support the testing and examination process through aiding faculty in setting up and managing written, practical and competency assessments as well as posting of grades

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How much do lms support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for lms support in the United States is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an LMS Support specialist?

To thrive as an LMS Support Specialist, you need a solid understanding of learning management systems, troubleshooting skills, and familiarity with e-learning standards, often supported by a degree in IT, education, or a related field. Experience with popular LMS platforms like Moodle, Canvas, or Blackboard, as well as knowledge of SCORM and basic HTML/CSS, is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure smooth operation of the LMS, enhance user satisfaction, and support organizational learning goals.

What is the difference between Lms Support vs Lms Administrator?

AspectLms SupportLms Administrator
ResponsibilitiesProvides technical assistance, troubleshooting, and user support for LMS platformsManages LMS system setup, configuration, user roles, and content management
Required SkillsTechnical troubleshooting, customer service, basic LMS knowledgeSystem administration, content management, user management
CertificationsOften no formal certification required; technical support experience preferredMay require LMS-specific certifications or IT credentials
Work EnvironmentSupport teams, help desks, technical departmentsIT departments, e-learning teams, training departments

While both roles involve working with LMS platforms, Lms Support focuses on assisting users and resolving technical issues, whereas Lms Administrator handles system setup, configuration, and overall management of the LMS environment.

How to become an LMS support?

To become an LMS support specialist, candidates typically need a background in information technology, education, or related fields, along with experience using learning management systems like Moodle, Canvas, or Blackboard. Developing skills in troubleshooting, technical support, and familiarity with tools such as SQL or scripting can be beneficial, and certifications in LMS platforms or IT support may enhance job prospects.

What are the typical daily responsibilities of an LMS Support specialist?

As an LMS Support professional, your daily tasks usually involve responding to user inquiries, troubleshooting technical issues related to the learning management system, and assisting with user account management. You may also help instructors with course setup, content uploads, and reporting features, ensuring that both learners and educators have a seamless experience. Collaboration with IT and instructional design teams is common to resolve complex problems and implement system updates.

What are the top 5 LMS support systems?

For LMS support roles, popular support systems include Zendesk, Freshdesk, ServiceNow, Jira Service Management, and Salesforce Service Cloud. These platforms help manage technical issues, user inquiries, and ticketing workflows efficiently, which are essential skills for LMS support specialists.

What is an LMS Support specialist?

LMS Support specialists are professionals who provide technical assistance, troubleshooting, and guidance for users of Learning Management Systems (LMS). They help resolve issues related to course access, user accounts, content uploads, and system errors. These specialists often work closely with instructors, students, and administrators to ensure the LMS functions smoothly and efficiently. Their role may include training users, maintaining system documentation, and collaborating with IT teams to implement updates or integrations.
More about Lms Support jobs
What states have the most Lms Support jobs? States with the most job openings for Lms Support jobs include:
What job categories do people searching Lms Support jobs look for? The top searched job categories for Lms Support jobs are:
Lms Support jobs near you
Infographic showing various Lms Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,902 per year, or $24.5 per hour.

Academic Application Support Associate

SUNY Downstate Health Sciences University

Brooklyn, NY • On-site

$75K - $90K/yr

Full-time

Posted 28 days ago

Job description


The Department of Information Services at SUNY Downstate Health Sciences University is seeking a full-time Instructional Support Associate / Academic Application Support Associate.
The Instructional Support Associate provides technical and academic application support to faculty, staff, and students, focusing on learning management systems (LMS), instructional technology, and digital learning tools. This role ensures the effective use of technology in teaching and learning by offering training, troubleshooting, and instructional design assistance. The position works collaboratively with faculty, instructional designers, and IT staff to enhance academic experience.
Duties & Responsibilities
Academic Application & LMS Support:
  • Provide frontline support for the campus learning management system (Brightspace), including troubleshooting issues, managing user access, and assisting with course setup.
  • Assist faculty with LMS course design, content development, and integration of multimedia resources to enhance online and hybrid learning.
  • Support faculty and students with third-party educational tools and integrations, such as Zoom, Panopto, Turnitin, Respondus, and other academic applications.
  • Maintain documentation, FAQs, and self-help resources for faculty and students on LMS and instructional technology use.

Instructional Technology & Faculty Support:
  • Assist in the implementation and support of instructional technologies, including digital assessment tools, adaptive learning platforms, and remote learning applications.
  • Conduct faculty workshops and one-on-one training sessions on best practices for LMS use, online course delivery, and digital pedagogy.
  • Collaborate with faculty to explore and integrate innovative instructional tools, ensuring alignment with pedagogical goals.
  • Provide support for lecture capture, hybrid/remote learning, and classroom technology (e.g., smartboards, projectors, and web conferencing tools).

Technical & User Support:
  • Maintain records of technical support requests and training sessions, generating reports on system usage and faculty needs.
  • Respond to technical inquiries from faculty, students, and staff, diagnosing and resolving LMS-related issues in coordination with IT services.
  • Monitor LMS system performance, report outages, and assist in testing system updates and new features.
  • Manage user roles, permissions, and course enrollments within the LMS.
  • Stay updated on emerging trends in educational technology and recommend improvements to campus digital learning strategies.
  • Basic knowledge of Windows and Apple operating systems including Mac, iPad and mobile phone devices.
  • Assist users with connecting to the campus wireless network.
  • Assist users with installing and troubleshooting Microsoft Office and key software/apps.

Qualifications
Required Qualifications
  • Bachelor's Degree in Instructional Technology, Education, Information Technology, or a related field.
  • 2+ years of work experience supporting learning management systems (LMS) and academic applications.
  • Familiarity with online course development, instructional design principles, and digital pedagogy.
  • Strong troubleshooting skills for LMS-related issues, multimedia tools, and web-based learning platforms.
  • Ability to deliver faculty and student training sessions on instructional technology.
  • Excellent communication, organization, and problem-solving abilities.
  • Ability to work collaboratively in a diverse academic environment.

Preferred Qualifications
  • Experience working in SUNY or another higher education institution.
  • Knowledge of accessibility standards (ADA, WCAG) and Universal Design for Learning (UDL).
  • Experience with LMS administration, data analytics, or reporting tools.
  • Familiarity with emerging trends in online education, AI in learning, and digital assessment tools.

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