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Lms Support Jobs (NOW HIRING)

krg technology inc

LMS Support

Groton, CT

* Sumtotal LMS Support experience is mandatory. * Good experience in understanding business requirements and converting them to technically understandable documents * Good in coordinating with ...

NIIT (USA), Inc.

LMS SUPPORT CONSULTANT-I

Alpha, NJ · On-site

The ideal candidate will have at least 3 to 5 years of experience in LMS implementation and support, coupled with strong consultative and interpersonal skills. This role involves supporting the US ...

United Alloy, Inc.

LMS Specialist

Janesville, WI · On-site

The LMS Specialist will support the administration and day-to-day operations of UKG Pro Learning, ensuring that training content is uploaded, organized, and quickly accessible to employees across all ...

Intuitive

Sr Product Analyst, LMS

Sunnyvale, CA · On-site

Primary Function of Position The Sr. Product Analyst, LMS supports the growth and optimization of Intuitive's enterprise Learning Management Systems and serves as a strategic partner to product ...

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology. In this role, you will serve as a first point of ...

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology. In this role, you will serve as a first point of ...

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How much do lms support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for lms support in the United States is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an LMS Support Specialist, and why are they important?

To thrive as an LMS Support Specialist, you need a solid understanding of learning management systems, troubleshooting skills, and familiarity with e-learning standards, often supported by a degree in IT, education, or a related field. Experience with popular LMS platforms like Moodle, Canvas, or Blackboard, as well as knowledge of SCORM and basic HTML/CSS, is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure smooth operation of the LMS, enhance user satisfaction, and support organizational learning goals.

What is the difference between Lms Support vs Lms Administrator?

AspectLms SupportLms Administrator
ResponsibilitiesProvides technical assistance, troubleshooting, and user support for LMS platformsManages LMS system setup, configuration, user roles, and content management
Required SkillsTechnical troubleshooting, customer service, basic LMS knowledgeSystem administration, content management, user management
CertificationsOften no formal certification required; technical support experience preferredMay require LMS-specific certifications or IT credentials
Work EnvironmentSupport teams, help desks, technical departmentsIT departments, e-learning teams, training departments

While both roles involve working with LMS platforms, Lms Support focuses on assisting users and resolving technical issues, whereas Lms Administrator handles system setup, configuration, and overall management of the LMS environment.

What are the typical daily responsibilities of an LMS Support professional?

As an LMS Support professional, your daily tasks usually involve responding to user inquiries, troubleshooting technical issues related to the learning management system, and assisting with user account management. You may also help instructors with course setup, content uploads, and reporting features, ensuring that both learners and educators have a seamless experience. Collaboration with IT and instructional design teams is common to resolve complex problems and implement system updates.

What are LMS Support specialists?

LMS Support specialists are professionals who provide technical assistance, troubleshooting, and guidance for users of Learning Management Systems (LMS). They help resolve issues related to course access, user accounts, content uploads, and system errors. These specialists often work closely with instructors, students, and administrators to ensure the LMS functions smoothly and efficiently. Their role may include training users, maintaining system documentation, and collaborating with IT teams to implement updates or integrations.
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What job categories do people searching Lms Support jobs look for? The top searched job categories for Lms Support jobs are:
Lms Support jobs near you
LMS Support

LMS Support

krg technology inc

Groton, CT

Full-time

Posted 8 days ago

Job description

Job Description

  • Sumtotal LMS Support experience is mandatory.
  • Good experience in understanding business requirements and converting them to technically understandable documents
  • Good in coordinating with different business users and product vendors to resolve system issues

Job description:

  • Contribute to the planning of application/infrastructure releases and configuration changes
  • Accountable for User Account Management of all applications within the Enterprise Learning Architecture
  • Implement all application configuration changes and maintain the configuration documentation.
  • Accountable for Level III Application Support
  • Examine potential areas for Service Improvement and raise proposals with the Service Manager
  • Provide technical leadership
  • Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex issues
  • Provide input to administering and maintaining all production and internal environments
  • Provide input to the implementation, backup and roll-back plans
  • Act as a technical resource for internal and external projects
  • Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support
  • Execute System test cases, in stage and prod as part of Change requests validation process
  • Interact/Coordinate with respective application vendors
  • Accountable for overall process improvement
  • Experience in remedy ticketing tool is preferable

Thanks & Regards,

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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