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Live In Customer Success Jobs (NOW HIRING)

Capitolis

Customer Success Senior Manager

Manhattan, NY · On-site

$120 - $160/hr

Bachelor's degree in Business Administration, Marketing, or a related field. * At least 8-10 years of experience in customer success or a related field, with a proven track record of leading a ...

New

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

$55K - $66K/yr

As leaders in the heavy-duty repair industry, we power shops with technology that helps them run ... Develop and tailor live demo content and training agendas based on customer segment needs and ...

Ambi Robotics

Customer Success Account Manager

Berkeley, CA · On-site

$115K - $150K/yr

... live milestones in partnership with our deployment and engineering teams • Drive user-adoption ... Customer Success, Technical Account Management, or a comparable client-facing role at a SaaS ...

Finastra

Customer Success Director

Atlanta, GA

Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... Partner with Product and Professional Services on migration and post-go-live adoption * Identify ...

Fullbay

Customer Success Associate

Phoenix, AZ · Remote

$55K - $66K/yr

As leaders in the heavy-duty repair industry, we power shops with technology that helps them run ... Develop and tailor live demo content and training agendas based on customer segment needs and ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

$60K - $70K/yr

Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 ... Participate in customer meetings, business reviews, facility visits, and other account management ...

Right at Home

Live-In Caregiver

Lincolnshire, IL

Live-In Caregiver (CNA/HHA) - Join Our Compassionate Team! At Right at Home, our Live-In Caregivers ... Honest, reliable, and compassionate individuals with a strong customer focus * Ability to adapt ...

Medput

Customer Success Manager

Santa Monica, CA

What You'll Do The CSM will be involved in all aspects of support, account management, product ... live support. * Generate new business opportunities through tradeshows and conferences.

Medput

Customer Success Manager

Santa Monica, CA · On-site

What You'll Do The CSM will be involved in all aspects of support, account management, product ... live support. * Generate new business opportunities through tradeshows and conferences.

Evident ID

Customer Success Manager

Atlanta, GA · On-site

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...

Quest Software Canada Inc

$90 - $130/hr

Quest Software builds the foundation for enterprise AI with solutions in data governance ... As the Customer Success People Manager, you will be accountable for the performance, engagement ...

New

Evident ID

Customer Success Manager

Atlanta, GA · On-site

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...

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How much do live in customer success jobs pay per year?

As of Aug 20, 2026, the average yearly pay for live in customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
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Live In Customer Success jobs near you

Customer Success Senior Manager

Capitolis

Manhattan, NY • On-site

$120 - $160/hr

Other

Posted 2 days ago

New

Job description

We are seeking a strategic Customer Success Senior Manager to build our Customer Success team. Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, along with driving customer retention and growth.

Responsibilities
  • Build and lead Customer Success Team: Build and lead the Customer Success team, providing guidance and support to ensure the team delivers exceptional service and support to our clients.
  • Customer Relationship Management: Develop and maintain relationships with key clients, serving as the primary point of contact for escalations and strategic discussions.
  • Customer Onboarding and Adoption: Oversee the customer onboarding process to ensure a smooth transition from Sales to Customer Success. Implement strategies that drive product adoption and utilization.
  • Customer Advocacy: Act as the voice of the customer within the company, ensuring that customer feedback is heard and acted upon to improve product offerings and customer experience.
  • Retention and Growth Strategies: Develop and execute strategies to increase customer retention and reduce churn. Identify upsell and cross-sell opportunities by understanding customer needs and aligning them with our product offerings.
  • Performance Management: Establish key performance indicators (KPIs) for the Customer Success team and regularly track and report on these metrics to assess team performance and customer health.
  • Cross-Functional Collaboration: Collaborate with Sales, Product Management, and Engineering teams to ensure alignment between customer requirements and product development.
  • Continuous Improvement: Identify areas for improvement in the customer experience and customer success processes, driving continuous improvement and innovation.
Qualifications
  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • At least 8-10 years of experience in customer success or a related field, with a proven track record of leading a customer success team in a technology-driven environment.
  • Strong understanding of customer success metrics and the ability to link them to business outcomes.
  • Excellent interpersonal and communication skills, with the ability to build relationships and influence both customers and internal stakeholders.
  • Demonstrated ability to manage and inspire a team in a dynamic and fast-paced setting.
  • Proficient in CRM and Customer Success software platforms such as Salesforce or Hubspot.

Dynamo AI is committed to maintaining compliance with all applicable local and state laws regarding job listings and salary transparency. This includes adhering to specific regulations that mandate the disclosure of salary ranges in job postings or upon request during the hiring process. We strive to ensure our practices promote fairness, equity, and transparency for all candidates.

Salary for this position may vary based on several factors, including the candidate's experience, expertise, and the geographic location of the role. Compensation is determined to ensure competitiveness and equity, reflecting the cost of living in different regions and the specific skills and qualifications of the candidate.

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