$22 - $25/hr
In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...
$22 - $25/hr
In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...
Customer Success Representative
Omaha, NE · On-site
The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...
Customer Success Representative
Omaha, NE · On-site
The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...
The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...
The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...
Working in a dynamic environment, you are able to successfully manage multiple accounts as you ... Create and implement individual Customer Success Plans by assessing, identifying, measuring, and ...
Working in a dynamic environment, you are able to successfully manage multiple accounts as you ... Create and implement individual Customer Success Plans by assessing, identifying, measuring, and ...
Director, Customer Success
$120K - $162K/yr
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a ... In addition to those factors - we believe in the importance of pay equity and consider internal ...
Director, Customer Success
$120K - $162K/yr
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a ... In addition to those factors - we believe in the importance of pay equity and consider internal ...
Director, Customer Success
Lincoln, NE · On-site +1
$120K - $162K/yr
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a ... In addition to those factors - we believe in the importance of pay equity and consider internal ...
Director, Customer Success
Lincoln, NE · On-site +1
$120K - $162K/yr
Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a ... In addition to those factors - we believe in the importance of pay equity and consider internal ...
Customer Success Manager
Omaha, NE · On-site
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working ... As a Customer Success Manager, you will play a critical role in delivering successful ...
Customer Success Manager
Omaha, NE · On-site
Based in Scottsdale, Arizona, InEight supports a remote work model with employees working ... As a Customer Success Manager, you will play a critical role in delivering successful ...
Customer Success Manager
Lincoln, NE · On-site
Overview of Job Function The Customer Success Manager (CSM) is a strategic role that serves as our ... Proficiency in quickly learning and understanding software, with the ability to effectively ...
Customer Success Manager
Lincoln, NE · On-site
Overview of Job Function The Customer Success Manager (CSM) is a strategic role that serves as our ... Proficiency in quickly learning and understanding software, with the ability to effectively ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Omaha, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Omaha, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Kearney, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Kearney, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Bellevue, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Bellevue, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Lincoln, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Lincoln, NE · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Live In Customer Success information
What are the most commonly searched types of Customer Success jobs in Nebraska? The most popular types of Customer Success jobs in Nebraska are:
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
77th of 242 rated software companies
Job description
eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .
What your impact will be:
- Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
- Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
- Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
- Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
- Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
- Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
- Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
- Participate in functional and technical design sessions.
- Gather end-user requirements for data pipelines, reporting, and operational improvements.
- Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.
What we are looking for:
- Proficient in SQL
- Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
- Experience with Python and other programming languages
- Experience with AWS or Azure cloud-hosted applications
- Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
- Experience with version control and functional testing
- Experience with SQL Server, Postgres and Oracle
- Experience creating technical documentation
- Some prior experience with the education sector through internships
What will help you stand out:
- Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
- Interest in support operations, incident management, and continuous process improvement
- Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
- Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
- Attention to detail and strong verbal and written communication skills
- Ability to work collaboratively and independently
- Pursuing a BA/BS degree in Computer Science or a related field
Pay rate: $22.00 - $25.00 USD per hour
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA