In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...
In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer ...
Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
Five or more years of experience in Customer Success, Strategic Account Management, Consulting, or a similar customer-facing role within a B2B technology company. * Experience working with ...
Quick apply
Customer Success Manager
Columbus, OH · Remote
$95K - $112K/yr
Five or more years of experience in Customer Success, Strategic Account Management, Consulting, or a similar customer-facing role within a B2B technology company. * Experience working with ...
Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
This position plays a vital role in scaling our customer success function and ensuring top-tier service delivery, with a focus on client retention, growth, and satisfaction. You'll also foster team ...
Quick apply
Team Lead, Customer Success
Columbus, OH · Remote
$110K - $135K/yr
This position plays a vital role in scaling our customer success function and ensuring top-tier service delivery, with a focus on client retention, growth, and satisfaction. You'll also foster team ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success Manager
Columbus, OH · On-site
Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance ... What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ...
Customer Success Manager
Columbus, OH · On-site
Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance ... What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ...
Success in this role comes from balancing genuine customer care with attention to detail. You'll be ... live events Location * Remote (United States)
Quick apply
Success in this role comes from balancing genuine customer care with attention to detail. You'll be ... live events Location * Remote (United States)
Customer Success Associate
Columbus, OH · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Columbus, OH · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the ... We are looking for an experienced Customer Success Manager with experience supporting customers in ...
Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the ... We are looking for an experienced Customer Success Manager with experience supporting customers in ...
Customer Success Director
Columbus, OH · Remote
$110K - $135K/yr
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop ...
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Customer Success Director
Columbus, OH · Remote
$110K - $135K/yr
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop ...
Customer Success Manager
Columbus, OH · On-site
Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the ... We are looking for an experienced Customer Success Manager with experience supporting customers in ...
Customer Success Manager
Columbus, OH · On-site
Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the ... We are looking for an experienced Customer Success Manager with experience supporting customers in ...
Best-in-class engineering, design and manufacturing combined with category-leading brands in ... We are looking for an experienced and client-focused Senior Customer Success Manager to join Bueno ...
Best-in-class engineering, design and manufacturing combined with category-leading brands in ... We are looking for an experienced and client-focused Senior Customer Success Manager to join Bueno ...
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... What You Bring: * 3+ experience in affiliate marketing * Bachelor's Degree or equivalent experience ...
Quick apply
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... What You Bring: * 3+ experience in affiliate marketing * Bachelor's Degree or equivalent experience ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a ... You will help orchestrate the operational roles assigned to you and pull in specialists as the ...
As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a ... You will help orchestrate the operational roles assigned to you and pull in specialists as the ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our ...
Senior Director, Customer Success (RapidScale)
Columbus, OH · On-site +1
$148K - $247K/yr
Own renewal readiness in close partnership with Sales and Account Management * Ensure early renewal ... Customer Success, Client Services, Enterprise Account Leadership, or Consulting within B2B ...
Senior Director, Customer Success (RapidScale)
Columbus, OH · On-site +1
$148K - $247K/yr
Own renewal readiness in close partnership with Sales and Account Management * Ensure early renewal ... Customer Success, Client Services, Enterprise Account Leadership, or Consulting within B2B ...
... Customer Success - Experienced Associate, you will engage with clients to understand their needs ... In this role, you will apply a learning mindset, appreciate diverse perspectives, and actively ...
New
... Customer Success - Experienced Associate, you will engage with clients to understand their needs ... In this role, you will apply a learning mindset, appreciate diverse perspectives, and actively ...
New
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... As a leading manufacturer in our industry, we inspire and bring people together with foods they ...
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... As a leading manufacturer in our industry, we inspire and bring people together with foods they ...
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... As a leading manufacturer in our industry, we inspire and bring people together with foods they ...
Customer Success Rep 1
Delaware, OH · On-site
Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... As a leading manufacturer in our industry, we inspire and bring people together with foods they ...
Live In Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do live in customer success jobs pay per year?

$22 - $25/hr
Part-time
Posted 4 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
77th of 241 rated software companies
Job description
eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .
What your impact will be:
- Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
- Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
- Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
- Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
- Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
- Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
- Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
- Participate in functional and technical design sessions.
- Gather end-user requirements for data pipelines, reporting, and operational improvements.
- Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.
What we are looking for:
- Proficient in SQL
- Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
- Experience with Python and other programming languages
- Experience with AWS or Azure cloud-hosted applications
- Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
- Experience with version control and functional testing
- Experience with SQL Server, Postgres and Oracle
- Experience creating technical documentation
- Some prior experience with the education sector through internships
What will help you stand out:
- Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
- Interest in support operations, incident management, and continuous process improvement
- Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
- Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
- Attention to detail and strong verbal and written communication skills
- Ability to work collaboratively and independently
- Pursuing a BA/BS degree in Computer Science or a related field
Pay rate: $22.00 - $25.00 USD per hour
What Harris Computer employees say
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Benefits
Hours and flexibility
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Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA