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Litify Jobs (NOW HIRING)

Morgan & Morgan, P.A.

IT Litify Support Tech

Tampa, FL · On-site

$20.25 - $28/hr

Job Title: IT Salesforce Service Desk Agent Location: Tampa, FL Job Type: Full-time Job Summary: We are seeking a highly motivated and skilled IT Salesforce Service Desk Agent to join a rapidly ...

The Dominguez Firm, LLP.

Be Seen First

Litigation Paralegal

Los Angeles, CA · On-site

$75K - $95K/yr

Maintain and organize litigation case files both physically and electronically in Litify , ensuring all documents, deadlines, and correspondence are accurately tracked. * Propound and respond to ...

Protouch Staffing

Litigation paralegal

Houston, TX

$80K - $90K/yr

Submit Transcript Invoice through litify for payment Mediation: * Ensure Mediation packet has been received, calendared, and payment is made * Ensure all data has been received in preparation for ...

Olinsky Law Group

Legal Intake Specialist

Syracuse, NY · On-site

$19.25/hr

Salesforce and/or Litify experience a plus Additional Expectations: * Knowledge of a multi-line telephone system, proficiency on computers, and excellent data * entry and typing skills * Excellent ...

New

Socket.dev

Personal Injury Case Manager

California, MO · On-site

$65 - $85/hr

Ongoing Training and Professional Development * State-of-the-Art Technology and Litify Case Management Software * Opportunities for Career Advancement * Collaborative and Supportive Team Environment ...

New

Morgan & Morgan, P.A.

Senior Business Analyst

New York, NY · On-site

$101K - $130K/yr

Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel. * Write SQL queries against Redshift to extract, transform, and analyze ...

LA Century Law

Litigation Assistant

Los Angeles, CA · On-site

Managing case data in platforms like Filevine, CasePeer, or Litify -- keeping every matter clean and current * Noticing Deposition What We're Looking For * Prior experience as a litigation assistant ...

Ferraro Law

Medical Records Clerk

Miami, FL · On-site

$15.25 - $19/hr

Perform data entry of critical information into Litify and records tracking spreadsheets. * Process requests for medical records from authorized individuals, including healthcare providers and legal ...

New

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How much do litify jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for litify in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What does a Litify specialist do?

Litify is a cloud-based legal practice management platform built on Salesforce, designed to help law firms and legal departments streamline their operations. A Litify specialist is responsible for implementing, customizing, and maintaining the Litify platform to fit the unique workflows of a legal organization. Their duties often include training users, managing integrations, troubleshooting issues, and optimizing processes to ensure efficient case management, document handling, and client communications. They play a key role in helping law firms maximize the platform’s capabilities to improve productivity and client service.

What are the key skills and qualifications needed to thrive as a Litify administrator?

To thrive as a Litify Administrator, you need a solid understanding of legal case management processes, Salesforce platform knowledge, and experience with Litify configuration and customization. Familiarity with Salesforce administration tools, Litify-specific modules, and relevant certifications (such as Salesforce Administrator) are typically required. Strong analytical thinking, problem-solving skills, and effective communication help administrators align platform capabilities with organizational needs. These competencies ensure optimal system performance, user adoption, and streamlined legal operations.

How does a Litify specialist typically collaborate with legal teams and IT departments within a law firm?

A Litify Specialist plays a key role in bridging the gap between legal professionals and technology teams. They work closely with attorneys and paralegals to understand workflow requirements and customize Litify's platform to optimize case management. Additionally, they partner with IT departments to handle system integrations, troubleshoot issues, and ensure data security. This collaborative environment allows the Litify Specialist to develop a deep understanding of both legal operations and technical solutions, making them an integral part of efficient law firm processes.

What is the difference between Litify vs Legal Assistant?

AspectLitifyLegal Assistant
Required CredentialsTypically requires a bachelor's degree or paralegal certificationHigh school diploma or associate degree, paralegal certification often preferred
Work EnvironmentLegal technology platform used in law firms and legal departmentsOffice setting supporting attorneys with administrative and legal tasks
Employer & IndustryLaw firms, legal tech companies, corporate legal departmentsLaw firms, legal offices, government agencies
Common Search & ComparisonLitify vs Legal AssistantLegal Assistant roles often compare to Litify in terms of legal support functions

While Litify is a legal technology platform used to manage legal cases and workflows, a Legal Assistant provides administrative and legal support within law firms or legal departments. They serve different functions but are both integral to legal operations.

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What cities are hiring for Litify jobs?

Cities with the most Litify job openings:

What states have the most Litify jobs?

States with the most job openings for Litify jobs include:

What job categories do people searching Litify jobs look for?

The top searched job categories for Litify jobs are:

Litify jobs near you
Infographic showing various Litify job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

IT Litify Support Tech

Morgan & Morgan, P.A.

Tampa, FL • On-site

$20.25 - $28/hr

Full-time

Re-posted 3 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

31st of 35 rated law firms

Job description

Job Title: IT Salesforce Service Desk Agent

Location: Tampa, FL

Job Type: Full-time

Job Summary:

We are seeking a highly motivated and skilled IT Salesforce Service Desk Agent to join a rapidly growing team located in Miami, FL. The successful candidate will provide frontline technical support with a focus on Salesforce, troubleshooting and resolving issues, and ensuring an exceptional customer experience.  The agent will also collaborate with Salesforce admins and other IT teams to deliver comprehensive solutions.

Responsibilities:

  • Provide frontline Salesforce technical support to end-users via phone calls, email, and chat
  • Respond to Salesforce-related tickets escalated from other technicians and act as a subject matter expert (SME) for the platform.
  • Collaborate with Salesforce Administrators, Developers, and other IT teams to resolve complex issues or provide feedback on system improvements.
  • Create and update knowledge base articles and user guides for common Salesforce issues.
  • Respond to inquiries in a timely and professional manner while maintaining a high level of customer satisfaction.
  • Exceptional customer service and interpersonal skills, with the ability to work effectively with end-users at all technical levels
  • Troubleshoot and resolve technical problems, escalating to higher-level support or development teams when necessary.
  • Record and document all requests, incidents, and troubleshooting steps in our Freshservice platform.
  • Maintain a high First Call Resolution rate and meet key performance indicators (KPIs), including ticket response and resolution time.
  • Work collaboratively with other members of the IT Service Desk to foster a team-oriented environment.
  • Assist in training end-users on Salesforce features, best practices, and new updates.
  • Stay current on Salesforce platform updates, releases, and best practices.
  • Perform other duties as assigned.

Requirements:

  • Minimum of 2 years of experience in a Service Desk\Helpdesk Role.
  • Strong problem analysis and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Exceptional customer service and interpersonal skills, with the ability to work effectively with end-users at all technical levels.
  • Ability to multitask, prioritize, and adapt in a fast-paced environment.
  • Knowledge and understanding of Active Directory functionality.
  • Proficient in Microsoft Office 365 applications.
  • Experience documenting all aspects of troubleshooting and issue resolution.
  • Familiarity with basic networking concepts.
  • Willingness to work flexible hours, including weekends and holidays.
  • Resourceful, well organized, highly dependable, efficient and detail oriented.

Preferred Qualifications:

  • 1-2 years of experience supporting Salesforce
  • Knowledge of configuring Salesforce functions including but not limited to, custom objects, profiles, roles, permission sets, validation rules, workflows, process builder, visual workflows, reports and dashboards.
  • Experience working with Salesforce Service Clouds is a plus
  • Experience working with Salesforce Lightning interface.
  • Knowledge of API integrations and Salesforce AppExchange solutions
  • Familiarity with other ITSM platforms such as Freshservice.
  • Experience with VMWare Horizon Virtual Desktops.
  • ITIL Foundation certification.
  • Experience with remote support tools.

If you are customer-focused, technically adept, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.

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