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Lilly Direct Jobs (NOW HIRING)

Eli Lilly and Company

Senior Director - TS/MS

Huntsville, AL · On-site

$163K - $239K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a ... Position Overview The Senior Director of Technical Services/Manufacturing Science (TS/MS) oversees ...

Eli Lilly and Company

Director, Medicinal Chemistry

Louisville, CO · On-site

$163K - $257K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to ... We are seeking a hands-on medicinal chemistry leader with direct experience advancing molecular ...

Eli Lilly and Company

Senior Director - TS/MS

Huntsville, AL · On-site

$163K - $239K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Lilly, we unite caring with discovery to make life better for people around the world. We are a ... Position Overview The Senior Director of Technical Services/Manufacturing Science (TS/MS) oversees ...

100 Eli Lilly and Company

Sr Director - Operations

Huntsville, AL · On-site

$164 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to ... Position Overview The Senior Director, Operations is responsible for leading manufacturing ...

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Lilly Direct information

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How much do lilly direct jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lilly direct in the United States is $36.61, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $44.47 per hour, depending on experience, location, and employer.

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

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Lilly Direct jobs near you
Infographic showing various Lilly Direct job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,155 per year, or $36.6 per hour.

Lead Operator, Hybrid Operations - Lilly Medicine Foundry

Eli Lilly and Company

Lebanon, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Job Position Overview:
The Lilly Medicine Foundry Manufacturing Lead Operator actively supports start-up activities to bring manufacturing equipment into service. The Lead Operator becomes an expert in their assigned area and educates the team on the proper operation of the facility. This role requires domestic and international travel to collaborate, train, and learn from sites that currently produce APIs.
Upon completion of the project phase, the Lead Operator provides on-the-floor, tactical leadership for production of API molecules. The Lead Operator ensures a safety-first, quality-always approach while managing a production process that encompasses diverse unit operations and manufacturing skills.
Responsibilities:
This role ensures the supply of our medicines by supporting the team, following instructions, assisting with troubleshooting, collaborating cross-functionally, and upholding our safety-first, quality-always mindset. Lead Operators will support daily activities to meet production plans by:
  • Responsible to help enforce adherence to compliance requirements (safety, quality, and environmental) and appropriately escalating any adverse events.
  • Operating processes and equipment according to batch records, user manuals, design parameters, standard operating procedures, and work instructions to meet production schedule.
  • Provide on-the-floor leadership to make tactical day-to-day decisions and ensure proper prioritization of operations resources throughout the shift.
  • Ensure completion of daily monitoring, testing, and cleaning duties to ensure equipment and systems are in good operating condition and maintained per local and corporate regulatory requirements.
  • Serve as a cultural leader for site safety culture, promoting compliant operations and positive safety behaviors. Lead by example and promote accountability at all levels.
  • Provide technical leadership for troubleshooting and reaction to process upsets, integrating operator input and escalating as appropriate.
  • Follow all applicable procedures for safety event reporting and documentation. This includes following appropriate spill response procedures, escalation of issues, and initiating Emergency Response procedures as needed.
  • Ensure adequate communication at shift passovers and participate in daily shift huddles/meetings to understand and set expectations for daily operational goals.
  • Ensure all area personnel follow cGMP practices, safe work habits, plant dress code, hygiene standards, and housekeeping requirements unique to the work area and job classification.
  • Partner with area management and supervision to understand Foundry strategy and future production needs. Represent and support this strategy in conversations with shift members.
  • Actively participating in assigned building and area operations such as safety audits, procedure coordination, housekeeping, and continuous improvement projects.
  • Using specified company-supplied personal protective equipment (PPE) (e.g., hair and beard coverings, lab coats or gowns, safety shoes, safety glasses, hard hats, etc.) as required.

Basic Requirements:
  • HS Diploma/GED
  • 3+ years of directly applicable manufacturing experience, GMP and/or chemical processing strongly preferred.
  • 2 years of direct leadership/supervisory experience required.
  • API experienced required.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills/Preferences:
  • Previous experience in facility or area start-up environments.
  • Previous experience in a pharmaceutical or chemical manufacturing operation involving PSM-regulated or hazardous chemicals.
  • A solid understanding of FDA guidelines and cGMP requirements.
  • Strong organizational skills with the ability to handle and prioritize multiple requests.
  • Knowledge of lean manufacturing principles.
  • Flexibility to troubleshoot and triage challenges effectively.
  • The ability to understand technical nomenclature and language, as well as work with mathematical formulas.
  • Ability to effectively communicate (electronically, written and verbal).
  • Basic computer skills (desktop software) are required.

Additional Information:
  • Position Location: US: Lebanon IN Lilly Medicine Foundry Operations initial location in Indianapolis, IN during pre-startup phase
  • Travel Percentage: 5%
  • Must be able to work a 12-hour rotating shift
  • May be required to provide support outside of normal working hours including nights, weekends, and holidays.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$25.96 - $41.25
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876

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