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Lilly Direct Jobs in Atlanta, GA (NOW HIRING)

Lilly Direct information

See Atlanta, GA salary details

$5

$35

$44

How much do lilly direct jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for lilly direct in Atlanta, GA is $35.21, according to ZipRecruiter salary data. Most workers in this role earn between $26.83 and $42.79 per hour, depending on experience, location, and employer.

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Lilly Direct jobs in Atlanta, GA?

For Lilly Direct jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Lilly Direct jobs in Atlanta, GA look for?

The top searched job categories for Lilly Direct jobs in Atlanta, GA are:

Infographic showing various Lilly Direct job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,235 per year, or $35.2 per hour.

Senior Director, Thought Leader Liaison: Dermatology/Allergy - US IMM

Eli Lilly and Company

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Eli Lilly and Company rating

8.9

Company rating: 8.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical


Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.


Senior Director, Thought Leader Liaison: Dermatology/Allergy - US IMM

Location: Remote - Atlantic South Region: GA, NC, SC (must reside within ~30 miles of a hub-city airport in the assigned geography). Level: P5-B

Company Overview:
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 48,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

About the Role
The Thought Leader Liaison (TLL) is a field-based commercial strategist and trusted advisor who embeds the voice of Dermatology and Allergy experts into Lilly's most critical commercial decisions - translating external expertise into strategic direction, elevating peer-to-peer education that improves patient outcomes, and strengthening Lilly's long-term leadership in Immunology from prelaunch through commercialization.
This role is geography-anchored, relationship-owned, and execution-driven: ~85% of time is spent executing with customers and shaping the local market, with ~15% on selective oversight and sustainability. The TLL is the primary commercial steward of the expert ecosystem in their assigned geography - maintaining a prioritized view of contracted faculty, rising stars, and emerging influencers, including HCPs, Key Office Staff (KOS), and Dermfluencers.

Core Components
Shape Strategy - Embed expert perspective into brand planning and marketplace decisions.
Build Partnerships - Cultivate trusted, long-term TL relationships that drive mutual strategic value.
Translate Insights - Convert external expertise into actionable commercial intelligence.
Safeguard Credibility - Uphold Lilly's reputation for scientific rigor and ethical engagement.
Improve Patient Outcomes - Accelerate adoption and peer education that improve patient care.

Responsibilities
TL Relationship Depth & Local Market Activation (~40%)
Build and sustain deep partnerships with 30-40 Dermatology and Allergy Thought Leaders (HCPs and KOS) in the assigned geography; identify the next wave of TLs that improve local patient outcomes.
Maintain a prioritized view of contracted faculty, rising stars, and emerging influencers; conduct annual faculty assessment to ensure a diverse, high-performing panel.
Engage current and rising TLs early to shape Lilly's direction upstream; coach and develop faculty through monthly in-clinic and live touchpoints.
Lead Dermfluencer identification as a core capability and manage the LUSA partnership in coordination with Brand.
Translate brand strategy into local behavior change - deploy P2P and expert influence to drive adoption in priority geographies.
Strategic Insight, Congress & External Landscape (~45%)
Generate fewer, higher-quality insights that directly influence upstream commercial decisions; deliver structured insight initiatives back into the brand.
Maintain precision presence at priority local and regional congresses; provide post-congress synthesis with clear "so what / now what" actions.
Provide field perspective into annual Customer Planning and Business Planning before decisions are made; partner with Market Research on key insights.
Own ecosystem (RHM) stewardship and partnership with Field on the external TL landscape.
P2P Education Excellence & Speaker Development
Coach faculty for clinical aptitude and podium excellence; ensure compelling, credible, and fully compliant P2P education.
Provide strategic input into P2P content and key messages; own the strategic faculty and content lens - operational logistics sit with Strategy & Ops / DRIVE.
Develop vision for sales force P2P educational initiatives and create sales meeting workshop content.
Selective Execution Oversight & Internal Alignment (~15%)
Attend brand meetings selectively - driven by strategic value, not routine presence; review outputs and unblock decisions rather than chase.
Create FCAPs and RFSs for brand-related needs; train sales reps on P2P procedures and strategic use of programming.
Complete required clinical, compliance, and ITP training; adhere to all company compliance policies and external obligations.

Basic Qualifications
Bachelor's Degree
Professional certification or license required to perform in this position if required by a specific state
Valid US driver's license and acceptable driving record are required
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
Preferred Skills
Senior-leader performance management behaviors (prior sales or marketing leadership); prior Marketing or TLL experience; prior launch experience.
Advanced graduate degree - PhD, MPH, PharmD, or MBA
7-10 years of industry experience (Immunology strongly preferred; specialty or immunology sales experience with demonstrated leadership, customer-facing results, and TL engagement)
Expertise with US affiliate marketing approval processes and external agency/vendor management.
High clinical aptitude for complex biologic discussions in Dermatology and Allergy.
Demonstrated ability to translate insights into strategic brand input and to shape local markets through measurable behavior and adoption changes.
Excellent communication, problem-solving, self-management, and influence skills - with and without authority - in unstructured, evolving environments.
Knowledge of regional market dynamics and TL relationships; ability to apply all Compliance Policies and Good Promotional Practices.
Additional Information
Approximately 50-70% domestic travel, including evenings and weekends.
Must reside within ~30 miles of a hub-city airport in the Atlantic South Region.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B or S paths or at levels M1-M2 or P1-P4. #WeAreLilly

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.


Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).


Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$154,500 - $248,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly


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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876