At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Purpose
Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting-edge information, because they treat patients, design and implement novel research, and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about specific disease states, Lilly and competitive compounds and the landscape within the therapeutic areas they represent. MSLs recognize and communicate feedback and insights of strategic importance from their interactions with SEs and CEs, to better inform Lilly's strategic direction for research and commercialization. By facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions.
Responsibilities
Scientific knowledge
MSLs will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSLs engagement in scientific exchange to respond to the diverse medical information needs based on customer requests. As a result, the MSL will establish themselves as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific information requested by their customers.
Customer engagement
MSLs will spend the majority of their time on customer-facing activities. Through the application of emotional intelligence, strategic thinking and a deep understanding of their customers, MSLs will act as one of the primary interfaces between Lilly medical and SEs/CEs to deliver a positive customer experience and utilize MSL capabilities that enhance customer engagement. Additionally, MSLs connect SEs/CEs with other Lilly resources or internal business partners as appropriate and facilitate collaborative research and external opportunities.
Territory ownership
MSLs will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core MSL activities and take personal accountability for results. There is also an expectation for compliant partnerships across all Lilly field roles sharing customers, to create an appropriately coordinated experience. MSL will effectively utilize territory analytics for customer identification and routing prioritization.
Strategic vision and leadership
MSLs effectively synthesize and communicate actionable customer/clinical insights to internal Lilly medical and cross functional teams. MSLs use good judgement in decision-making and escalate issues as appropriate. They cultivate internal networks and collaborate effectively across functions including working closely with other field-based colleagues. They embrace change, exercise strategic agility with evolving business needs and utilize innovative resources.
MSLs should demonstrate the Team Lilly Behaviors (Include, Innovate, Accelerate, and Deliver) at all times in their work with peers and other Lilly colleagues. Within their own team, MSLs are expected to contribute to team goals and be an effective teammate. The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, always demonstrating good judgement.
Basic Requirements:
- Advanced degree in health sciences (e.g., PharmD, MD, PhD in a medically related field) required with 2-3 years of relevant clinical or therapeutic area experience desired. OR
- Masters or bachelor's level degree in health sciences (e.g. BSN, RPh, PA, NP) considered if 5 or more years clinical, research or industry experience in relevant therapeutic area is present.
- Valid US driver's license and acceptable driving record are required
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
Additional Preferences
- Field based position requires ability to travel up to 80% and work up to 4 to 6 weekends a year.
- Applicants should live in close proximity to a transport hub (airport/train station).
- Intellectual curiosity about the field of science/medicine for which they are responsible.
- Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion.
- Self-directed and able to work alone in the field effectively managing multiple priorities and projects.
- Advanced presentation and computer skills with expertise in literature identification.
- Effective strategic and critical thinking in order to analyze, assess and evaluate information and interpret impact or relevance to future states.
- Excellent verbal and written communication skills.
- Ability to use field-based electronic or other communication tools for all aspects of job is critical.
- Resiliency in managing complex challenges.
- Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking.
- Experience in servicing customer needs for complex information.
- Significant experience in professional networking with mutually beneficial outcomes.
- Experience in field-based working environment highly valued.
- Familiarity with health systems, academic communities, medical research, and medical education process highly valued.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$151,500 - $244,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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