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Lilly Direct Jobs in Ohio (NOW HIRING)

Eli Lilly and Company

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to ... Direct all aspects of project controls across the full project lifecycle, from conceptual planning ...

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Lilly Direct information

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Lilly Direct jobs in Ohio?

For Lilly Direct jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Lilly Direct jobs in Ohio look for?

The top searched job categories for Lilly Direct jobs in Ohio are:

What cities in Ohio are hiring for Lilly Direct jobs?

Cities in Ohio with the most Lilly Direct job openings:

Lilly Direct jobs near you
Infographic showing various Lilly Direct job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 10% Part Time, and 8% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Project Controls Director, Global Facilities Delivery

Eli Lilly and Company

On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.


Position Brand Description:

The Global Facilities Delivery (GFD) Organization, part of Corporate Engineering, delivers new and renovated capital assets around the world. Our mission is accomplished through a highly leveraged organization of design, construction and qualification contractors.

Many of the assets delivered focus on manufacturing medical innovations and delivering innovative solutions to patients. Some of the assets delivered support an expansion in supply of existing medicines.

Key Objectives/Deliverables

  • Build, lead, and continuously develop high-performing project controls organizations responsible for delivering business-critical capital programs exceeding $1 billion. Recruit, onboard, coach, and retain diverse teams of Lilly and external professionals while fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Ensure project controls personnel operate as an integrated team focused on shared business outcomes rather than functional silos.
  • Serve as a strategic leader within the project leadership team, translating enterprise and project objectives into actionable project controls strategies. Connect day-to-day execution with broader business goals, ensuring capital investments deliver the required asset capability, capacity, and business value while meeting commitments for safety, cost, schedule, quality, and compliance.
  • Direct all aspects of project controls across the full project lifecycle, from conceptual planning through operational qualification and project closeout. Establish and maintain cost, schedule, resource, risk, change management, forecasting, and cash flow processes that enable effective decision-making, performance management, and successful delivery of mega-capital projects.
  • Champion the implementation and sustained application of enterprise project controls standards, business processes, governance requirements, and digital solutions. Drive consistency, scalability, and transparency across projects and the broader capital portfolio by ensuring alignment with Lilly project delivery methodologies, financial controls, reporting standards, and integrated business systems.
  • Engage confidently with senior project, site, and corporate leadership to provide objective insight, recommendations, and strategic guidance. Lead cross-functional teams and influence stakeholders across Engineering, Construction, Procurement, Finance, Operations, Quality, and Project Management to achieve project and portfolio objectives.
  • Provide independent oversight of project financial performance, including cost management, forecasting, contract strategy, change management, risk management, payment validation, and portfolio reporting. Ensure compliance with Lilly financial policies, internal controls, and governance requirements while protecting project value and supporting informed business decisions.
  • Establish organizational capability through talent development, succession planning, mentoring, and performance management. Develop current and future project controls leaders capable of supporting Lilly's growing capital portfolio and advancing project controls maturity across the enterprise.

Minimum Requirements:

  • Bachelor's degree in Quantity Surveying, Commercial Management, Construction Economics, or a STEM discipline (Science, Technology, Engineering, or Mathematics).
  • 12+ years of project controls experience on large-scale industrial, manufacturing, pharmaceutical, energy, infrastructure, or capital construction projects.
  • Expert-level proficiency in cost management, planning and scheduling, forecasting, change management, and project risk management for capital projects exceeding $1 billion.
  • Demonstrated success leading project controls functions within complex, multi-billion-dollar capital programs.
  • Willingness to relocate to a project site and travel domestically and internationally as required.

Additional Preferences:

  • Professional certification such as MRICS, CCP, PSP, EVP, PMP, or equivalent.
  • Proficiency with enterprise project controls systems, including SAP, Oracle Unifier, Primavera P6, Safran Risk, Power BI, and related platforms.
  • Advanced knowledge of estimating, cost management, forecasting, planning and scheduling, contract management, change management, and risk management.
  • Proven ability to build, lead, and develop high-performing project controls teams supporting major capital programs.
  • Demonstrated success influencing and leading cross-functional teams in complex project environments.
  • Strategic mindset with the ability to connect project execution to business and portfolio objectives.
  • Executive presence and strong communication skills, including the ability to engage effectively with senior leaders and key stakeholders.
  • Experience implementing enterprise standards, governance frameworks, business processes, and digital solutions across projects and portfolios.
  • Strong problem-solving, decision-making, and organizational change leadership capabilities.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.


Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).


Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$129,000 - $209,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876

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