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Lilly Direct Jobs in Chicago, IL (NOW HIRING)

Director, Sales Management

Chicago, IL · On-site

$180 - $260/hr

... Lilly, and Siemens to operationalize AI and drive innovation at scale. At HiveMQ, our culture is ... The Director, Sales Management role is critical to helping HiveMQ scale its go-to-market team. Your ...

JR QA TESTER

Evanston, IL · On-site

$55K - $58K/yr

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

JR QA TESTER

Evanston, IL · On-site

$55K - $58K/yr

... Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance ...

Lilly Direct information

See Chicago, IL salary details

$5

$37

$48

How much do lilly direct jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for lilly direct in Chicago, IL is $37.72, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $45.82 per hour, depending on experience, location, and employer.

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Lilly Direct jobs in Chicago, IL?

For Lilly Direct jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Lilly Direct jobs in Chicago, IL look for?

The top searched job categories for Lilly Direct jobs in Chicago, IL are:

Infographic showing various Lilly Direct job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $78,451 per year, or $37.7 per hour.

Pharmaceutical Sales - Senior Business Director - Immunology Specialty

Eli Lilly and Company

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Eli Lilly and Company rating

8.9

Company rating: 8.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

9th of 86 rated pharmaceutical


Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global health care leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
The Business Director will lead a dynamic team across a district, driving consistent ways of working within the Regional Health Care Market (RHM) to drive business results. This role is pivotal in driving sales performance, including leading management of key accounts within the district. They will embrace organizational change and empower Territory Managers to readily adopt new capabilities and support new products.
The Lilly Business Director will be accountable for leading a team and cultivating a "winning culture" that inspires team performance, drives results and embraces Lilly's suite of models: Coaching Model, Selling Model, Competency Model and Account Management Model to meet the needs of customers through strong coaching execution. Business Directors will lead and coach Territory Managers and partners across all field roles in their district to build relationships with key customers to drive utilization and adoption of our full portfolio of medicines. Specific responsibilities include the following:
BUSINESS OWNERSHIP
• Coaches to the full portfolio of priority products and multiple HCP specialties.
• Understands the marketplace within the district; evaluates and tailors district sales strategy to grow and own business outcomes.
• Coaches to navigate the ever-changing health care environment to increase understanding of accounts to impact key stakeholders.
• Utilizes appropriate business insight tools, data, and analytics to identify and coach to trends, priorities, opportunities, and potential obstacles.
• Leads the implementation and adoption of new technologies, including the integration of company approved AI tools and other analytical capabilities to streamline customer interactions and prioritize accounts.
• Identifies and advocates for new opportunities to enhance the customer experience.
• Models a growth mindset to coach and lead others through challenges to create positive employee experiences.
PEOPLE LEADERSHIP / EMPLOYEE EXPERIENCE
• Builds a high-functioning team by partnering across the organization to identify and recruit diverse top talent.
• Embraces and coaches the team using the company's coaching, selling, competency and account management models to elevate performance and drive results across the district.
• Builds and maintains a safe, healthy, inclusive environment.
• Rewards and recognizes appropriately, sufficiently and in a timely manner. Retains top talent. Holds all individuals accountable. Addresses poor performance.
• Fosters ongoing career development through consistent coaching dialogues, career advancement opportunities, and succession management.
EXECUTION RESULTS
• Coaches across all Territory Managers in the district to meet customers' needs, ensuring appropriate, full utilization of the Virtual Medical Hub.
• Achieves the district's targeted sales and execution metrics while adhering to company policies and procedures.
• Holds self-accountable for team results. Holds Territory Managers accountable for performance across all accounts, from individual HCPs to large health systems.
• Builds and maintains relationships with both internal and external partners to foster trust and create collaborative success.
• Ensures effective utilization of internal resources.
BASIC QUALIFICATIONS
• Bachelor's degree.
• Professional certification or license required to perform this position if required by a specific state.
• Valid US driver's license and acceptable driving record is required.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
ADDITIONAL SKILLS/PREFERENCES
• Proven leadership skills and the ability to drive business success through team performance.
• Strong learning agility, self-motivation, emotional intelligence, analytical skills, and the ability to inspire and engage teams.
• Bilingual skills as aligned with district and customer needs.
• Residence within 50 miles of the district boundary.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$157,500 - $257,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876