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Life Alert Customer Service Jobs (NOW HIRING)

Four PZ Pizza, Inc.

CSR

Conroe, TX · On-site

$13.75 - $18.50/hr

Under daily supervision of the General Manager, the position of the CSR is responsible for greeting ... Be alert to any needs of customers while they are in the restaurant.5 Enter tickets in on order ...

Four PZ Pizza, Inc.

CSR

Wharton, TX · On-site

$12.75 - $17.50/hr

Under daily supervision of the General Manager, the position of the CSR is responsible for greeting ... Be alert to any needs of customers while they are in the restaurant.5 Enter tickets in on order ...

Southeastrans

Customer Service Representative

Villa Rica, GA · On-site

$13 - $17.50/hr

Provide customers with product and service information. * Transfer customer calls to appropriate ... Recognize, document, and alert the supervisor of trends in customer calls. * Recommend process ...

Verida Inc

Customer Service Representative

Villa Rica, GA · On-site

$15 - $19/hr

Provide customers with product and service information. * Transfer customer calls to appropriate ... Recognize, document, and alert the supervisor of trends in customer calls. * Recommend process ...

Our Company

Red Alert - Furniture Inspection

Dunn, NC · On-site

... life insurance, disability coverage, vacation, holiday pay, award winning wellness & fitness ... Prior customer service or warehouse experience is not required About Rooms To Go Founded in 1991 ...

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Life Alert Customer Service information

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How much do life alert customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for life alert customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

More about Life Alert Customer Service jobs

What cities are hiring for Life Alert Customer Service jobs?

Cities with the most Life Alert Customer Service job openings:

What are the most commonly searched types of Life Alert Customer Service jobs?

The most popular types of Life Alert Customer Service jobs are:

What states have the most Life Alert Customer Service jobs?

States with the most job openings for Life Alert Customer Service jobs include:

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Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Life Protect 24/7

Norfolk, VA • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Customer Service Representative

Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience, and solidify relationships with our customer base.

Schedule:

  • 9am-7pm Monday
  • 10am-7pm Tuesday - Friday, and 9am-5pm every other Saturday

You will receive calls from diverse customers who have questions, need to update their service, or request to cancel – a medical and security alert system that goes wherever you do. A service that helps rescue over 4,500 individuals every month.

You will report to the Customer Relations Manager and be responsible for handling inbound cancellation calls, questions, and inquiries from our client base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions while providing a world class customer experience. These qualities will help you review each customer's situation, determine the best approach to update the customer's account, increase account retention, and answer product questions and customer concerns.

Other responsibilities include:

  • Handling cancellation calls by listening to the customer's concerns and providing solutions to retain the customer
  • Handling customer questions, inquiries, and complaints in a professional manner
  • Identifying and reporting escalated issues and complaints to management
  • Processing cancellations and returns
  • Offering savings opportunities and switching the form of payment when applicable

What we offer:

  • Weekly Pay
  • Paid Training
  • Paid OT on Saturdays
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
  • Potential to work remotely (Work From Home) / Hybrid available to employees after 6 months based on performance

What you offer:

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Able to work on-site in Norfolk, VA
  • Strong computer and interpersonal communication skills
  • 1-2 years of customer service and retention in a contact center, service industry, or retail sales
  • 1-3 sales experience
  • A customer-focused approach with adaptability to new situations
  • Ability to multitask, prioritize, and manage time
  • Bilingual is a plus but not required.
  • Motivation, and desire to achieve powered by YOU!

Pay: $15/hr base pay | With Customer Relations based commission, Specialists can earn between $21-$23+/HR

If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type : Full-Time

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