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Life Alert Customer Service Jobs (NOW HIRING)

Staples Enterprises, Inc.

Customer Service Rep

Heron Lake, MN · On-site

$15.75 - $21.25/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

Staples Enterprises, Inc.

Customer Service Rep

Westbrook, MN · On-site

$15 - $20.50/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

Staples Enterprises, Inc.

Customer Service Rep

Brandon, SD

$16 - $22/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

ExpressWay

Customer Service Rep

Jackson, MN · On-site

$15.25 - $20.50/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

ExpressWay

Customer Service Rep

Springfield, MN · On-site

$14 - $15/hr

... being alert and aware of the behavior of people in the store. * Maintain and develop Staples ... Excellent customer service skills. * Strong communication skills. * Ability to read and follow ...

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How much do life alert customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for life alert customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

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What are the most commonly searched types of Life Alert Customer Service jobs?

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Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Red Alert - Furniture Inspection

Our Company

Dunn, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Rooms To Go rating

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

27th of 63 rated furniture retailers

Job description

Quality experience a plus



This position is responsible for daily inspection of Red Alert orders to ensure no damages and have repairs performed by shop staff to the Red Alert orders if needed. Reviewing the customers R/A notes to ensure the product meets the customers' requests. Having the customers contacted if there's any discrepancies with the R/a notes and the condition of the product. Also required to make sure the correct product is being sent to the customer by verifying the SKU for each customer. 

This Role Offers:  

  • Industry-leading, paid training
  • Comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, award winning wellness & fitness programs, employee discounts on furniture, and more!

 

What you'll be doing: 

  • Inspection of all Red Alert orders.
  • Verifying the orders all have the correct products.
  • Overseeing the repairs of the product and making sure the repairs are up to quality standards.
  • Reviewing the Red Alert notes for customers concerns/reasons and contacting the customers when needed.
  • Observing the loading of the Red Alert product to ensure safe handling on to the trailers.
  • Performs other duties as required.
  • Added duties are locating the 3rd or more Red Alerts and stripping them open from the factory wrap if needed. This will include moving/placing Dresser, Nightstands, and other furniture on floats. Using a Kevlar glove and box cutter to remove the factory packaging.  Once inspection and Photos are completed, the Red Alert products will need to be wrapped up in Bubble wrap (for wood products) and Sofa, & Chair bags (for upholstery products). 


What we're looking for:

  • Must possess an eye for detail
  • Excellent communication, both verbal and written
  • Strong time management skills are required
  • Regular, reliable attendance and punctuality to serve our customers
  • Ability to lift 50lbs, and have excellent mobility (repetitive bending, lifting, stooping, climbing, pushing, etc.)
  • Prior customer service or warehouse experience is not required


About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance 
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S. 

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