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Life Alert Customer Service Jobs in Virginia (NOW HIRING)

Customer Service Agent

Manassas, VA · On-site

$15.50 - $20.75/hr

Customer Service FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any ...

Customer Service Agent

Manassas, VA · On-site

$14.50 - $19.50/hr

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Customer Service Agent - 122760 Time Type: Full Time POSITION SUMMARY The CSR is responsible for ...

Customer Service Agent

Manassas, VA · On-site

$14.50 - $19.50/hr

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Customer Service Agent - 122760 Time Type: Full Time POSITION SUMMARY The CSR is responsible for ...

Customer Service

Chester, VA · On-site

$12.77 - $14.50/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Customer Service Agent

Manassas, VA · On-site

$15.50 - $20.75/hr

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from ... Customer Service Agent - 122760 Time Type: Full Time POSITION SUMMARY The CSR is responsible for ...

Customer Service

Powhatan, VA · On-site

$12.77 - $14.50/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Customer Service

Radford, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Lebanon, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Fairlawn, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Lebanon, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Bristol, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Roanoke, VA · On-site

$12.77 - $15/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Christiansburg, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Bristol, VA · On-site

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land ...

Customer Service

Williamsburg, VA · On-site

$14 - $19.25/hr

We'll meet you at every milestone with opportunities and benefits to make life better in and ... customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the ...

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Life Alert Customer Service information

See Virginia salary details

$9

$18

$26

How much do life alert customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for life alert customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are popular job titles related to Life Alert Customer Service jobs in Virginia? For Life Alert Customer Service jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Life Alert Customer Service jobs? Cities in Virginia with the most Life Alert Customer Service job openings:
Infographic showing various Life Alert Customer Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

Life Protect 24/7

Norfolk, VA • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Customer Service Representative

Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, become leaders in providing a world class customer experience, and solidify relationships with our customer base.

Schedule:

  • 9am-7pm Monday
  • 10am-7pm Tuesday - Friday, and 9am-5pm every other Saturday

You will receive calls from diverse customers who have questions, need to update their service, or request to cancel – a medical and security alert system that goes wherever you do. A service that helps rescue over 4,500 individuals every month.

You will report to the Customer Relations Manager and be responsible for handling inbound cancellation calls, questions, and inquiries from our client base in a respectful and professional manner. Preserving the relationship and improving our customers' relationship will be at the forefront of your service. You will listen patiently, engage with the customer, show empathy, build rapport, track information, and offer solutions while providing a world class customer experience. These qualities will help you review each customer's situation, determine the best approach to update the customer's account, increase account retention, and answer product questions and customer concerns.

Other responsibilities include:

  • Handling cancellation calls by listening to the customer's concerns and providing solutions to retain the customer
  • Handling customer questions, inquiries, and complaints in a professional manner
  • Identifying and reporting escalated issues and complaints to management
  • Processing cancellations and returns
  • Offering savings opportunities and switching the form of payment when applicable

What we offer:

  • Weekly Pay
  • Paid Training
  • Paid OT on Saturdays
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
  • Potential to work remotely (Work From Home) / Hybrid available to employees after 6 months based on performance

What you offer:

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Able to work on-site in Norfolk, VA
  • Strong computer and interpersonal communication skills
  • 1-2 years of customer service and retention in a contact center, service industry, or retail sales
  • 1-3 sales experience
  • A customer-focused approach with adaptability to new situations
  • Ability to multitask, prioritize, and manage time
  • Bilingual is a plus but not required.
  • Motivation, and desire to achieve powered by YOU!

Pay: $15/hr base pay | With Customer Relations based commission, Specialists can earn between $21-$23+/HR

If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type : Full-Time