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The Nanini Library is looking for a full-time Library Associate with a passion for programming and building connections with patrons and coworkers. This people centered individual will embrace change with confidence, and strive to make a lasting, positive impact. As a member of the service level programming, the hired candidate will have a supporting role in engaging the Nanini Library community. As the Youth Services Library Associate, you will be part of the library team, develop and implement youth services programming, including makerspace technologies, and take part in outreach visits as needed. The hired candidate will demonstrate an understanding of customer service practices in a public library setting.

This position will work a Tuesday-Saturday schedule.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor.

• Evaluates branch compliance with applicable federal, state, County, and related laws, rules, and regulations;

• Prepares and presents evidence-based educational programs and outreach services aligned with the department's strategic directions and core values;

• Coordinates and participates in internal and external services such as accounting, payroll, IT, scheduling, personnel, outreach, and library programming;

• Supervises, schedules, and trains volunteers, and assumes temporary supervisory responsibility in the absence of senior staff;

• Utilizes conflict management skills to de-escalate and address unexpected problems or potentially volatile situations, completing associated documentation;

• Provides customer service to diverse members of the public including vulnerable individuals and non-English speakers;

• Assists professional staff with collection maintenance, material selection, and bibliographic research following professional standards;

• Participates in committee meetings and continuing education to incorporate current best practices in children's, youth, or adult services;

• Assists in creating schedules, preparing reports, maintaining records, managing inventories, processing ILL requests, resolving invoice discrepancies, and handling money transactions;

• Coordinates unit activity with other departmental units, County departments, and outside agencies;

• Creates and maintains databases, compiles and analyzes data, and produces reports using automated information systems;

• Manages library social media accounts and communicates updates to the public.

Minimum Qualifications:

High school diploma or General Education Development (GED) certificate AND three years of customer service experience assisting the public.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

One year with Pima County in a Library Technical Assistant or closely related position as determined by the department head at the time of recruitment.

Licenses and Certificates:Valid driver license isrequiredat time of application.ValidAZdriver license isrequiredat time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review todetermineapplicant's suitability tooperatecounty vehiclesin accordance withPima County administrative procedures. Failure to obtain andmaintainthe required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.

Special Notice Items: The Countyrequirespre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require bi-lingual abilities, in English and a second-language, as determined by the department head at the time of recruitment.

Physical/Sensory Requirements:Physical and sensory abilities will bedeterminedby position.

Working Conditions: Some positions may be required to work rotating shifts, including nights and weekends. Action Activity - reaching, squatting; Motion Activity - grasping; Speaking Activity - in person and on the phone; Vision Activity - distinguish colors

EEO Information:Pima County Government is an Equal Employment Opportunity employer.We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practiceson the basis ofrace, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.