Library Customer Service Assistant Jobs in Riverside, CA

The City of Anaheim Public Libraries seeks qualified Part Time Library Bookmobile Clerks (Drivers) to support the Mobile Library's endeavor to bring the library to the neighborhoods and schools. Under general supervision, the Bookmobile Clerk operates the Mobile Library on a scheduled route, making predetermined stops to provide direct services to the public related to the circulation of library books and materials. The Bookmobile Clerk also performs additional library duties, such as collecting library fines and fees, assisting patrons with registration, and provides basic information regarding library policies and materials. As the primary caretaker over Mobile Library, the Bookmobile Clerk also makes assessments of vehicle safety and operability, makes recommendations regarding changes or improvements to scheduled stops, and performs related work as required. Candidates must have completed high school (or obtained the GED), have at least one (1) year of clerical experience involving customer service to the public, and possess a valid California Class C Driver's License. Experience operating a large or commercial vehicle, possession of a valid commercial driver's license, working with children, working in a library and bilingual Spanish verbal ability are desirable. This is a part time position, typically assigned 20 hours per week with no minimum number of hours guaranteed. Candidates must be available to be scheduled without restrictions between the hours of 8AM to 6PM, Monday to Thursday, and rotating Fridays, Saturdays and Sundays. About Anaheim Public Library There are ten Library outlets serving the City of Anaheim and surrounding communities. This includes Central Library, six branch libraries, the self-service branch at ARTIC Transportation Center, the Anaheim Heritage Center which houses our local history collections, the Mobile Library that serves the Community Development Block Grant neighborhoods in the city, and STEAM Adventures Van which provides science, technology, engineering, the arts, and mathematics programming.

The main duties of a Part Time Library Bookmobile Clerk (Driver) include:

• Driving a motorized mobile library vehicle on a scheduled route making predetermined stops, and providing library services to bookmobile patrons, including adults, youths, and children.
• Performing all circulation functions such as checking out and checking in materials, retrieving holds, shelving, filing, arranging items in order, and processing requests for book reservations.
• Performing daily routine maintenance checks on vehicle including oil, tires, and vehicle equipment; recording hours of engine and generator; notifying supervisor if any issues are identified during the vehicle inspection or scheduling maintenance or repairs.
• Performing a wide variety of routine clerical duties to support operations, including filing, preparing records and basic reports, cashiering duties, and ordering and maintaining office and related supplies.
• Maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies, and recording information.
• Performing related duties and responsibilities as required.

Qualifications include:

• One (1) year of clerical experience involving heavy public contact, preferably in a library setting.
• Equivalent to the completion of the twelfth (12th) grade.
• Experience operating a large or commercial vehicle is desirable.

Knowledge of:

• Safe driving practices and vehicle operation and basic maintenance.
• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library circulation system,
• Principles, practices, and techniques of effectively dealing with the public and public relations.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff.

Ability to:

• Drive and park a large vehicle several times a day.
• Read maps and determine alternate routes.
• Navigate throughout the City-wide library system.
• Maintain accurate logs, records, and basic written records of work performed.
• Understand and follow department policies and procedures related to assigned duties, and oral and written instructions.
• Operate modern office equipment including computer equipment and specialized library services software applications programs; organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

License/Certification Required:

• Possession of a valid California Class C Driver's License.
• Possession of a valid commercial driver's license is desirable.

Please be advised of the following environment/working conditions:

• Employees are stationed primarily within a vehicle serving as the library bookmobile clerk and spend a significant amount of time in daily transit.
• Incumbents may be exposed to smoke/fumes/gas, dirt/dust, grease/oil, chemicals, excessive heat/cold, inclement weather, road hazards, and high frequency noise.
• Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Physical Conditions:

• Must possess mobility to use standard office equipment, including a computer; to operate a motor vehicle and to visit various Library sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office and bookmobile equipment. Positions in this classification regularly engage in movements such as climb stairs, bend, stoop, kneel, reach, carry, push, and pull to move items, storage containers, bins of materials, and shelving units in order to retrieve and shelve items, and in order to move materials from one place to another.
• Incumbents must possess the ability to lift, carry, push, and pull materials and objects weighing an average of 20 pounds, but up to 50 pounds of weight by lifting and carrying, and up to 250 pounds of weight by pushing and pulling, with the aid of lifting/moving equipment.

Important application information and instructions:

This is a part time position, typically assigned 20 hours per week with no minimum number of hours guaranteed. Candidates must be available to be scheduled without restrictions between the hours of 8AM to 6PM, Monday to Thursday, and rotating Fridays, Saturdays and Sundays. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, May 7, 2026, at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process will consist of a minimum of an oral interview. The eligibility list established from this recruitment may also be used to fill the current and/or additional Full Time and Part Time vacancies throughout the City. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization. Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. Equal Opportunity Employer