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Library Customer Service Assistant Jobs in Riverside, CA

El Pollo Loco

EL Service Assistant

Colton, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Elsinore, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Wildomar, CA · On-site

$12.25 - $16.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Murrieta, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Perris, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Forest, CA · On-site

$13.25 - $17.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Chino Hills, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Forest, CA · On-site

$13.25 - $17.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

City of Anaheim

Part Time Library Page

Anaheim, CA · On-site

Demonstrate knowledge of basic library operating principles, including confidentiality of customer ... services software applications programs; make sound decisions within established policy and ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Greet and assist customers with shipping, packaging, and mailbox services * Process U-Haul rental transactions and coordinate vehicle pickups/returns * Handle Live Scan fingerprinting services ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Riverside, CA

Library Customer Service Assistant information

See Riverside, CA salary details

$12

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$29

How much do library customer service assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for library customer service assistant in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Riverside, CA?

For Library Customer Service Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Riverside, CA look for?

The top searched job categories for Library Customer Service Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Library Customer Service Assistant jobs?

Cities near Riverside, CA with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,454 per year, or $20.9 per hour.

EL Service Assistant

Colton, CA • On-site

El Pollo Loco
Restaurants • 11 - 50 employees
Learn more about El Pollo Locoexternal

$12.75 - $17/hr

Part-time

Re-posted 21 days ago

Job description

Position: Service Assistant
Reports to: Shift Leader / Assistant Manager / General Manager
Job Overview
The Service Assistant is responsible for maintaining a clean, safe, organized, and guest-ready
restaurant environment while supporting front-of-house and back-of-house operations. This role
assists with dining room cleanliness, guest service support, stocking, sanitation, food safety, and
restaurant appearance to ensure an exceptional guest experience and compliance with El Pollo
Loco brand standards.
Key Responsibilities
Guest Service Support
  • Greet guests in a friendly and professional manner.
  • Assist guests with dining room needs and requests.
  • Deliver exceptional hospitality by maintaining a clean and welcoming dining environment.
  • Assist team members during busy periods to support efficient guest service.
  • Address basic guest concerns and communicate issues to management as needed.
  • Assist guests with carrying trays, beverages, and large orders when appropriate.
  • Dining Room & Restaurant Maintenance
  • Maintain cleanliness and organization of the dining room, beverage station, condiment station, and guest areas.
  • Clean and sanitize tables, chairs, booths, counters, and guest-touch surfaces.
  • Monitor and restock napkins, utensils, condiments, beverage supplies, and other guest-use items.
  • Maintain restaurant appearance throughout the shift.
  • Ensure restrooms remain clean, stocked, and guest-ready at all times.
  • Maintain cleanliness of restaurant entrances, sidewalks, patios, and parking lot areas.

Food Safety & Sanitation
  • Follow all food safety, sanitation, and health department regulations.
  • Properly use cleaning chemicals and sanitation supplies according to company procedures.
  • Maintain sanitizer buckets and cleaning stations throughout the shift.
  • Support compliance with restaurant cleanliness and food safety standards.
  • Report safety hazards, maintenance issues, or sanitation concerns to management immediately.

Stocking & Operational Support
  • Stock front counter supplies, packaging materials, beverage stations, and service areas.
  • Assist with receiving, organizing, and storing deliveries as assigned.
  • Support kitchen and service teams by transporting supplies and replenishing products.
  • Assist with shift transitions, opening procedures, and closing procedures.
  • Perform other duties as assigned.

Cleaning & Facility Standards
  • Sweep, mop, and maintain floors throughout the restaurant.
  • Empty trash receptacles and transport trash to designated disposal areas.
  • Clean windows, doors, walls, and other restaurant surfaces as assigned.
  • Clean dining room fixtures, beverage equipment, and guest service areas.
  • Maintain exterior cleanliness including parking lot, sidewalks, patios, landscaping areas, and dumpster enclosures.
  • Perform any other cleaning or side work tasks assigned by management.

Physical Activity
  • Standing, walking, bending, stooping, twisting, reaching, and grasping.
  • Lifting, carrying, pushing, and pulling objects.
  • Communicating with guests, team members, and management.
  • Operating cleaning equipment and utilizing cleaning supplies.
  • Stocking supplies and transporting products throughout the restaurant.

Physical Requirements
  • Standing and walking for extended periods during the work shift.
  • Lifting and carrying ranges:
  • 0-10 lbs: Frequent
  • 11-25 lbs: Frequent
  • 26-50 lbs: Occasional with assistance
  • 51-75 lbs: Seldom; team-lift only
  • Pushing and pulling approximately 10-40 lbs of force occasionally.
  • Frequent use of hands for cleaning, stocking, lifting, carrying, and equipment operation.

Work Environment
  • Work performed in restaurant dining room, kitchen support areas, restrooms, storage areas, and exterior areas.
  • Exposure to heat, noise, wet or slippery surfaces, cleaning chemicals, and varying weather conditions.
  • Fast-paced environment with continuous guest interaction.
  • Variable schedules including mornings, evenings, weekends, and holidays based on business needs.

Cognitive Demands (ADA/FEHA-Compliant)
  • Ability to maintain attention to cleanliness, organization, and safety standards.
  • Ability to prioritize tasks and respond to changing restaurant needs.
  • Ability to communicate clearly and professionally with guests and team members.
  • Ability to follow written and verbal instructions.
  • Ability to work independently while maintaining productivity.
  • Ability to adapt to changing priorities and operational demands.
  • Ability to maintain regular and predictable attendance.

Requirements
  • Previous restaurant, janitorial, hospitality, or customer service experience preferred but not required.
  • Strong customer service and communication skills.
  • Ability to follow food safety and sanitation procedures.
  • Ability to work in a fast-paced, team-oriented environment.
  • Ability to safely use cleaning equipment and chemicals.
  • Ability to work flexible schedules including mornings, evenings, weekends, and holidays.
  • Basic literacy and communication skills required.

This document describes the job and its traditional physical, cognitive, and environmental
demands. It does not describe the abilities of any individual employee. Reasonable
accommodations may be made to enable qualified individuals with disabilities to perform the
essential functions.

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