Library Customer Service Assistant Jobs in Riverside, CA

Description

Under the direction of the Facility Services Manager, the Courier picks up, delivers, and routes all types of library materials, supplies, and correspondence to and from designated branches of LS&S and other locations, as assigned. Additionally, the Courier assists in the regular maintenance of company vehicles and provides assistance in the set-up and take-down of events at sites within the LS&S network. The Courier will have a professional appearance, a friendly manner, and an ability to communicate clearly with staff at all levels. The Courier must be dependable and must complete their route in a timely manner.

An individual must be able to perform each essential duty and responsibility satisfactorily:

• Drive a company owned vehicle to transport books and other library materials, office supplies, interoffice correspondence, and other related items to and from sites within the LS&S network.
• Maintain accurate delivery/pickup logs, route sheets, and other required documentation.
• Assist in the sorting and routing of books and other library materials, office supplies, and other related items.
• Load and unload company vehicles; operate carts, dollies, hand trucks, or other equipment safely when moving materials.
• Report promptly any malfunctions with the company vehicle; scheduling and transporting vehicles for regular maintenance
• Perform basic pre-trip and post-trip vehicle inspections, including checking fuel level, tires, lights, fluids, and cleanliness.
• Log and perform basic maintenance on company vehicles; promptly reporting vehicle issues and need for repairs to the Facility Services Manager
• Assist in the set-up and take-down of programs and events at sites within the LS&S network
• Maintain a professional appearance and courteous conduct while interacting with staff, vendors, and members of the public.
• Other related duties, as assigned

Requirements

• H.S. Diploma or GED
• Valid driver's license and a clean driving record
• Excellent Communication skills- both verbal and written
• Previous on-the-job driving/courier experience a plus
• Detail-oriented
• Good time-management skills
• Prior customer service experience or experience working with the public.
• Previous library experience a plus

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves;
• Lift/push up to 30 pounds and occasionally up to 50 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Tuition Assistance
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.