Library Customer Service Assistant Jobs in Riverside, CA

Description

JOB SUMMARY

The Librarian 1 is the entry level position to the Librarian job family. The Librarian 1 works alongside members of the Library Management Team and with other key stakeholders to develop policies, procedures, workflows and sustainable approaches for a variety of library programs and services. With more senior Librarian or Director oversight, works both independently and with other staff to execute small to large scale projects. Librarians are responsible for organizing and managing all resources in the library and may supervise Junior Library Associates.

Hours per week: 40

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.  

• Coordinates and executes a variety of programs and initiatives for the library.
• Evaluates basic statistical data and prepares basic statistical reports and surveys for the library, LS&S management and other entities i.e. local government/customers.
• Processes, creates and edits bibliographic and item records for the library catalog.
• Maintains and updates the library social media presence and webpage and may support social media of other branches.
• Provides reference and computer help to patrons.
• Serves on committees and at times may serve as the chairperson for committees. 
• May handle opening and closing responsibilities, counting money, completing daily cash reports.
• Be responsible for the collection management process.
• Be a proficient reader advisor.
• May supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets.
• Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies) 
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• MLS or MLIS degree required
• One year librarian experience preferred
• Proficiency in MS Office suite including Excel, Word and PowerPoint
• Knowledge of online library databases and services 
• Excellent customer service skills
• Excellent communication skills- both verbal and written
• Able to work a flexible schedule including weekdays, evenings and weekends

Physical Requirements

• Must be able to move from place to place within the location; lifting of items weighing up to (25) pounds and occasional up to 35 pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Tuition Assistance
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.