ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Riverside, CA

Niwota Solutions

Customer Service Assistant

Chino, CA

$18.25 - $25.25/hr

Customer Service Assistant (Entry Level) Location: Chino, CA Job Type: Full-Time | On-Site About the Role We are seeking a Customer Service Assistant (Entry Level) to join our growing team in Chino ...

New

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Buffalo Wild Wings

Service Assistant

Lake Forest, CA · On-site

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Buffalo Wild Wings

Service Assistant

Irvine, CA

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Buffalo Wild Wings

Service Assistant

Irvine, CA · On-site

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

next page

Showing results 1-20

All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Riverside, CA

Library Customer Service Assistant information

See Riverside, CA salary details

$12

$20

$29

How much do library customer service assistant jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for library customer service assistant in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Riverside, CA? For Library Customer Service Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Riverside, CA look for? The top searched job categories for Library Customer Service Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Library Customer Service Assistant jobs? Cities near Riverside, CA with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Riverside, CA as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,454 per year, or $20.9 per hour.

Customer Service Assistant

Niwota Solutions

Chino, CA

$18.25 - $25.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Customer Service Assistant (Entry Level)

Location: Chino, CA

Job Type: Full-Time | On-Site


About the Role

We are seeking a Customer Service Assistant (Entry Level) to join our growing team in Chino, CA. This position is ideal for someone who enjoys helping customers, has strong communication skills, and is looking to start a career in customer service and business operations.

The Customer Service Assistant will support the customer service team by answering incoming calls, processing simple orders, responding to customer inquiries, and assisting with day-to-day administrative tasks. Training will be provided, making this a great opportunity for someone eager to learn and grow within a stable company.


Responsibilities

  • Answer incoming customer phone calls and direct inquiries appropriately
  • Process customer orders accurately and efficiently
  • Respond to customer emails and provide basic product and order information
  • Assist customers with order status updates and general questions
  • Support the Customer Service team with daily administrative tasks
  • Maintain accurate customer records and documentation
  • Coordinate with internal departments regarding order fulfillment and shipping updates
  • Resolve routine customer concerns and escalate issues when necessary
  • Perform other duties as assigned


Qualifications

  • High school diploma or equivalent
  • 1-2 years of customer service, receptionist, or administrative experience
  • Professional and friendly phone etiquette
  • Strong verbal and written communication skills
  • Computer proficiency, including Microsoft Outlook, Word, and Excel
  • Strong organizational skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and willingness to learn
  • Reliable, dependable, and team-oriented


Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Career Growth and Advancement Opportunities
  • Training and Professional Development
  • Supportive Team Environment


Schedule

  • Monday through Friday
  • Full-Time
  • On-Site Position
  • Located in Chino, CA


Why Join Us

We value teamwork, customer service excellence, and professional growth. This role offers hands-on experience, mentorship from experienced team members, and opportunities to develop skills that can lead to advancement within the organization


Benefits

  • 401K
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off

Apply