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Library Customer Service Assistant Jobs in San Rafael, CA

Touro University

Library Student Helpers

Vallejo, CA · On-site

$20/hr

Apply circulation policies to assist patrons with the checkout, renewal, and check-in of library ... Previous customer service experience * Professional communication skills * Reading and higher order ...

Touro University

Library Student Helpers

Vallejo, CA

$20/hr

Apply circulation policies to assist patrons with the checkout, renewal, and check-in of library ... Previous customer service experience * Professional communication skills * Reading and higher order ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Atelier Crenn

Service Assistant

San Francisco, CA

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Albany Subaru

Service Assistant

Albany, CA

$21/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

Albany Subaru

Service Assistant

Albany, CA

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

tcw

Customer Service Representative

Richmond, CA

$18.25 - $25/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

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Library Customer Service Assistant information

See San Rafael, CA salary details

$13

$22

$31

How much do library customer service assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for library customer service assistant in San Rafael, CA is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.43 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in San Rafael, CA? For Library Customer Service Assistant jobs in San Rafael, CA, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in San Rafael, CA look for? The top searched job categories for Library Customer Service Assistant jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Library Customer Service Assistant jobs? Cities near San Rafael, CA with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Library Student Helpers

Library Student Helpers

Touro University

Vallejo, CA • On-site

$20/hr

Part-time

Posted 20 days ago

Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

564th of 611 rated colleges and universities

Job description

Overview
Student library workers are responsible for carrying out basic tasks in support of library operations.
Position Work Hours
5-30 hours per week
Rate of Pay
$20 per hour
Responsibilities
  • Apply circulation policies to assist patrons with the checkout, renewal, and check-in of library materials.
  • Perform end-processing of Library physical materials, including labelling and creating book jackets.
  • Staff the Library Circulation Service Desk
  • Refer research and curricular questions to appropriate library faculty.
  • Perform stacks maintenance, including shifting, shelf-reading, general tidying, and search for missing books.
  • Monitor the library space for safety.

Qualifications
  • Previous customer service experience
  • Professional communication skills
  • Reading and higher order thinking skills
  • Previous library experience preferred

Federal Work Study eligible undergraduate.graduate students attending Touro University California.
Maximum Salary
USD $20.00/Hr.
Minimum Salary
USD $20.00/Hr.

What Touro University employees say

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