Library Associate Jobs in Reno, NV (NOW HIRING)

Job Summary:
NEOGOV is seeking a Library Resources and Systems Manager for the Carson City Library in Nevada. This role involves planning, managing, and implementing digital resources and technology automation systems while providing leadership and support for library staff and services.
Responsibilities:
• Develops library technology, automation systems, and digital resources objectives, identifies appropriate systems and solutions and develops implementation plans.
• Provides collaborative leadership in the implementation, support, maintenance, and troubleshooting of both emerging and existing library systems and applications.
• Develops and provides effective library-based, programming and instructional services using library services and equipment in support of community workforce skills development and technology.
• Coordinates with library administration to develop and maintain library system policies, procedures, and workflows.
• Maintains electronic resource licenses.
• Compiles and prepares reports on library resource usage data.
• Prepares library systems and resources data for visualization and analytics.
• Collaborates with library staff, library administration, to ensure consistency in operations, including policy development, public service, scheduling, and space planning. Communicates with the library leadership team on policy, patron, and staffing matters.
• Manages a budget for digital resources, technology, automation and support services. Provides documentation and justification purchases.
• Provides training for new and existing systems.
• Plans, organizes, and directs the work of staff to provide system support, troubleshooting and repairs for a variety of digital resources, technologies, networked systems, the local automation system and other computer operations.
• Provides training and leadership to staff and customers to achieve goals, and/or utilize program services associated with digital literacy resources, equipment, and workforce development tools.
• Builds collaborative relationships with community organizations, including attending meetings as appropriate.
• Represents the library in networking with other agency representatives and at community meetings, as related to the essential duties.
• Participates in the administration of the operation of library services, including ordering library supplies and materials, training and supervising library staff and evaluating and implementing operational improvements.
• Participates in the library's overall planning and marketing.
• Conducts outreach to the community about available library resources and services.
• Collaborates on producing various library publications.
• Uses a variety of library-specific computer equipment, software and databases and instructs patrons and staff in their use.
• Creates and maintains community collaborations to include working with school districts and other community groups, travels offsite for outreach opportunities and events.
• Works as part of the leadership team to compose and administer sustainable grants in support of library’s strategic goals.
• Supervises subordinate staff to include scheduling, disciplining, working with staff to correct deficiencies, and completing performance evaluations.
• Answers patron questions and instructs patrons in the use of library systems; provides tours of the facility.
• Locates materials for patrons, retrieves reserve books, renews and checks books in and out and receives and records monies.
• Maintains accurate records and files to include budget and operational statistics.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as a member of a work team.
• Oversees and trains staff and volunteers in work procedures.
• Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
Qualifications:
Required:
• Associate’s degree in Library Science, Computer Science, Information Technology, or related field
• Two (2) years of experience in a public library setting troubleshooting, maintaining and implementing digital resources, technology equipment, networking hardware and software for a library system
• A valid driver’s license
• Knowledge of computer applications, systems, and digital resources related to library services
• Knowledge of supervisory principles and practices
• Knowledge of standard office practices and procedures, including the use of standard office equipment
• Knowledge of record keeping principles and practices
• Knowledge of correct business English, including spelling, grammar and punctuation
• Knowledge of techniques for working effectively with individuals from a variety of socio-economic, ethnic and cultural backgrounds, in person and over the telephone
• Skill in planning, implementing, monitoring and improving community services
• Skill in use of automated library information systems
• Skill in maintaining accurate records and files
• Skill in preparing clear, accurate and concise reports, correspondence and other written materials
• Skill in explaining and applying library policies and procedures
• Skill in answering customer questions
• Skill in using standard reference service procedures and resources
• Skill in instructing patrons in the use of specialized automated library systems
• Skill in exercising sound independent judgment within established guidelines
• Skill in contributing effectively to the accomplishment of team or work unit goals, objectives and activities
• Skill in dealing successfully with the public, in person and over the telephone
• Skill in maintaining accurate records and files
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.