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Library Assistant Jobs in Springfield, MA (NOW HIRING)

Serrato Corporation

Outreach Assistant

Chicopee, MA · On-site

$17 - $20/hr

Maintain central library of required documents, handbooks, directives, and center operation ... assist in the placement and job development of students. * Perform other duties as assigned.

Serrato Corporation

Outreach Assistant

Chicopee, MA · On-site

$17 - $20/hr

Maintain central library of required documents, handbooks, directives, and center operation ... assist in the placement and job development of students. * Perform other duties as assigned.

THOMSON REUTERS

Student Brand Ambassador

Hartford, CT · Hybrid

Build professional working relationships with your legal writing program, library, and school administrators * Develop strategic partnerships to assist students with research assignments * Maintain ...

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Library Assistant information

See Springfield, MA salary details

$8

$18

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How much do library assistant jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for library assistant in Springfield, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

What do library assistants do?

Library assistants help with daily library operations, including checking out and returning books, organizing materials, assisting patrons, and maintaining the library's collection. They often use library management software and need good organizational and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours.

What are Library Assistants?

Library Assistants are support staff who help ensure the smooth operation of libraries. They assist patrons with finding materials, check books in and out, organize and shelve library items, and help maintain library records. Their duties often include answering basic questions, processing new materials, and supporting librarians in daily tasks. Library Assistants play an important role in making the library a welcoming and organized space for everyone.

What is the difference between Library Assistant vs Library Technician?

AspectLibrary AssistantLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary courseworkPost-secondary education or certification in library technology or related field
Work EnvironmentPublic, school, or academic libraries; routine tasks assisting patrons and organizing materialsMore technical tasks, cataloging, managing digital resources, supporting library systems
Employer & Industry UsageCommon in public and educational libraries; entry-level positionFound in larger libraries, academic institutions, and specialized settings; requires more technical skills

The main difference between a Library Assistant and a Library Technician lies in their responsibilities and required qualifications. Library Assistants handle routine patron service and organization tasks, often with minimal formal education. In contrast, Library Technicians perform more technical duties like cataloging and managing digital resources, requiring additional training or certification. Both roles are essential in supporting library operations, but Library Technicians typically have a higher level of technical expertise and responsibilities.

What are some common challenges Library Assistants face, and how can they effectively handle them?

Library Assistants often encounter challenges such as managing high volumes of patron requests, maintaining accurate organization of materials, and adapting to new library technologies. To handle these effectively, it's important to develop strong organizational skills, practice clear communication with patrons and colleagues, and stay up to date with library management systems. Regular training and seeking support from senior staff can also help Library Assistants navigate busy periods and technology updates with confidence.

What qualifications do you need for a library assistant?

Library assistants typically need a high school diploma or equivalent; some positions may prefer postsecondary education or relevant coursework. Strong organizational skills, familiarity with library systems or cataloging software, and good communication abilities are also important. Certification is not usually required but can be beneficial for advancement.

What are the key skills and qualifications needed to thrive as a Library Assistant, and why are they important?

To thrive as a Library Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some roles preferring library science coursework or experience. Familiarity with library cataloging systems, integrated library software (like Koha or Aleph), and basic computer applications is typically required. Excellent customer service, communication, and teamwork abilities help Library Assistants effectively support patrons and library staff. These skills and qualities are crucial for maintaining efficient library operations, ensuring accurate resource management, and providing a welcoming environment for users.

Can you get a job in a library without being a librarian?

Yes, library assistants can be hired without being licensed librarians. They typically perform tasks such as shelving, checking out materials, and assisting patrons, often requiring basic customer service skills and familiarity with library systems. Certification is not usually required, but relevant training or experience can be beneficial.

How do I become a library assistant?

To become a library assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, organization, and familiarity with library systems or cataloging software; some positions may require a postsecondary certificate or coursework in library science. On-the-job training is common, and a friendly, detail-oriented attitude is important for success in this role.

What Does a Library Assistant Do?

Library assistants support the head librarian in operating the library and maintaining its materials. Other responsibilities include cataloging books, movies, audio resources, reference materials, slides, and microfilm. Library assistants inspect these items regularly for damage or missing pieces, especially while they are checking out resources to library patrons. As a library assistant, you must enjoy helping visitors locate materials, as well as providing technical assistance as needed. While a library assistant job does not require education beyond a high school diploma or equivalent, job seekers pursuing a career as a librarian will need a master’s degree in library science or a related field.

More about Library Assistant jobs
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What are popular job titles related to Library Assistant jobs in Springfield, MA? For Library Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Library Assistant jobs in Springfield, MA look for? The top searched job categories for Library Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Library Assistant jobs? Cities near Springfield, MA with the most Library Assistant job openings:
Library Assistant jobs near you
Infographic showing various Library Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,723 per year, or $18.6 per hour.
Outreach Assistant

Outreach Assistant

Serrato Corporation

Chicopee, MA • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Primary Position Objective
Responsible for performing administrative and clerical duties, maintaining all required documentation, reports and statistics for the project, reviewing all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications and other duties in compliance with government and management directives.
Brief Description of Duties
  • Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
  • Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available.
  • Maintain calendar of events, schedules, appointments and take minutes of meetings.
  • Coordinate meeting arrangements such as time, place, attendees and matter(s) to be discussed.
  • Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
  • Maintain correspondence control log and coordinate preparation of special reports.
  • Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
  • Act as liaison between the coordinator and staff, community contacts and the customer.
  • Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
  • Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance.
  • Maintain data processing system and communications system.
  • Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals.
  • Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students.
  • Perform other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
  • Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
  • Knowledge of career
  • High level of communication, interpersonal skills, and organizational skills.
  • Extensive knowledge of standard office practices and procedures. Skill in operation of variety of office machines.
  • Ability to work in fast paced deadline-oriented situation.

Experience
One-year secretarial experience required.
Education
High school diploma or general education degree (GED) required. Associates in Business Degree preferred.
Certificates/Licenses/Registration
  • Valid State Driver's License

Benefits Offered
  • Paid Short Term / Long Term Disability and Basic Life Insurance.
  • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Tuition Reimbursement
  • Employee Assistance Counseling Service Programs Available

Disclaimers
  • Serrato Corporation is an Equal Opportunity Employer

  • Serrato Corporation conducts background checks and drug screens.

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