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Public Library Assistant Jobs in Springfield, MA

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Public Library Assistant information

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How much do public library assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for public library assistant in Springfield, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

What does a public library assistant do?

A Public Library Assistant helps patrons with finding and borrowing materials, answers questions about library services, and assists with using computers and other technology. They are responsible for checking books in and out, shelving returned items, and maintaining the organization of the library. Additionally, they may help prepare materials for library programs and ensure a welcoming environment for all visitors.

What would you do as a public library assistant?

A public library assistant helps patrons find and check out books and other materials, manages library resources, and maintains the organization of the collection. They may also assist with clerical tasks, answer questions, and support library programs, often using library management software. Good communication skills and attention to detail are important for this role.

What is the difference between Public Library Assistant vs Library Clerk?

AspectPublic Library AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer library experienceHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic library settings, assisting patrons, organizing materialsPublic or academic libraries, handling circulation and customer service
Employer & Industry UsagePublic libraries, community centersPublic and academic libraries, government agencies
Common Search & ComparisonPublic Library Assistant vs Library Clerk

The Public Library Assistant and Library Clerk roles are similar, both working in library environments assisting patrons and managing materials. The main differences lie in job titles used by employers and slight variations in responsibilities. Both positions typically require a high school diploma and focus on customer service, organization, and support tasks within libraries.

What are some common challenges faced by public library assistants in managing patron needs during busy periods?

Public Library Assistants often encounter peak times when the library is bustling with visitors seeking assistance, technology support, or searching for resources. Managing multiple requests simultaneously while maintaining a welcoming and organized environment can be challenging. Developing strong multitasking, communication, and problem-solving skills is essential to effectively prioritize tasks and ensure patrons receive timely help. Teamwork is also important, as collaborating with librarians and other staff members helps distribute workloads and provide comprehensive service to the community.

What qualifications do you need to be a public library assistant?

Public library assistants typically need a high school diploma or equivalent. Some positions may require previous customer service experience, familiarity with library systems or technology, and good communication skills. Certification is not usually required but can be beneficial for advancement.

What are the key skills and qualifications needed to thrive as a public library assistant, and why are they important?

To thrive as a Public Library Assistant, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software like Sierra or Koha is often required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support daily library operations. These competencies are crucial for ensuring efficient library services, positive patron experiences, and smooth workflow within the library environment.
What are popular job titles related to Public Library Assistant jobs in Springfield, MA? For Public Library Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Public Library Assistant jobs in Springfield, MA look for? The top searched job categories for Public Library Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Public Library Assistant jobs? Cities near Springfield, MA with the most Public Library Assistant job openings:
Public Library Assistant jobs near you

Part-Time Library Assistant / Evenings

Westfield State College

Westfield, MA • On-site

$18.50/hr

Other

Posted 10 days ago

Job description


Campus Title: Part-Time Library Assistant
Department: Library
FLSA Status: Non-exempt
Job Type: Part-time Contracted, Non-Benefited
Timeframe: 10 Months (September-June)
Shift: Mondays & Wednesdays, 5:00pm-9:00pm., 8 hours a week
Supervision Received: Reports to the Head of Access Services. Work may also be directed by full-time library assistants
Supervision Exercised: Directs the work of student employees
Salary: $18.50 per hour
Duties and Responsibilities:
Duties include but not limited to:
Essential:
The Library at Westfield State University seeks application for a part-time Library Assistant. This position will assist library staff with:
  • Evening supervision of operations at the library service desk, including assisting patrons to find information; supervising student employees; managing the service desk; charging and renewing items for patrons; circulating interlibrary loans; maintaining and reporting statistics; and following Ely Library policies and procedures.
  • Monitoring the library. Library Assistants will work with student assistants, campus security and facilities to ensure a safe and effective environment for patrons. This includes reporting safety, security, or emergency situations to the Campus Police and/or the Westfield Police Department and monitoring the use of library spaces and group study rooms.
  • Other duties may be assigned by the Head of Access Services
Requirements:
Required Qualifications
Minimum Qualifications
  • High school diploma or equivalent
  • The ability to work diligently and independently without direct supervision
  • Help foster a welcoming and inclusive atmosphere respectful of diversity
  • Work in a team environment
  • Responsibly supervising others
  • Enjoy interacting with patrons and adapting to serve their needs in a calm, respectful, and courteous manner
  • Produce detail-oriented work to meet deadlines
  • Exercise judgment and leadership if/when responding to emergency situations
  • Sit or stand for extended periods of time
  • Lift up to 40 lbs., and push/pull library carts full of books
Preferred Qualifications
  • A bachelor's degree or coursework in library science
  • Experience in the public service area of a library, preferably at a college or university
  • Experience using automated library systems, preferably OCLC WorldShare Management;
  • Knowledge of LC call number system
  • Experience supervising student and/or part-time employees or experience in a busy office environment or customer service setting.
Additional Information:
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Application Instructions:
An on-line application is required. Interested candidates should electronically attach the following documents:
  • Resume
  • Cover Letter
  • Contact information for three references *
  • Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.
Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.

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