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Public Library Assistant Jobs in Springfield, MA

Town of Vernon

Substitute Library Assistant

Vernon, CT · On-site

$16.94/hr

Rockville Public Library Date Posted: 6/9/2026 Location: Rockville Public Library Closing Date: 06/26/2026 Town of Vernon Department: Library Job Title: Substitute Library Assistant Hourly Wage: $16 ...

Town of Vernon

Substitute Library Assistant

CT

$16.94/hr

... public. Ability to work independently and in a team. Must be computer proficient with the ability ... Library Technical Assistant certificate and some library experience preferred. Any equivalent ...

Town of Vernon

Head of Circulation and Technology

CT

... public. Ability to understand, interpret, and implement library policies, procedures and rules. Ability to assess technology needs and assist the Director to roll-out of new technology. Ability to ...

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All JobsPublic Library Assistant JobsPublic Library Assistant Jobs in Springfield, MA

Public Library Assistant information

See Springfield, MA salary details

$8

$18

$27

How much do public library assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for public library assistant in Springfield, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

How to become a library assistant with no experience?

To become a library assistant with no experience, focus on developing strong communication and organizational skills, and consider volunteering or gaining related experience in customer service or administrative tasks. Many libraries offer on-the-job training, and having a high school diploma or equivalent is typically required. Certifications in library services or technology can also enhance your application.

What does a Public Library Assistant do?

A Public Library Assistant helps patrons with finding and borrowing materials, answers questions about library services, and assists with using computers and other technology. They are responsible for checking books in and out, shelving returned items, and maintaining the organization of the library. Additionally, they may help prepare materials for library programs and ensure a welcoming environment for all visitors.

What qualifications are needed to work at a public library?

Public library assistants typically need a high school diploma or equivalent. Some positions may require basic computer skills, customer service experience, and knowledge of library systems or cataloging. Additional certifications are usually not required but can be beneficial for advancement.

What qualifications do you need for a library assistant?

A library assistant typically needs a high school diploma or equivalent. Strong organizational, communication, and customer service skills are important, and familiarity with library systems or technology can be beneficial. Some positions may require prior experience or certification in library science or related fields.

What is the difference between Public Library Assistant vs Library Clerk?

AspectPublic Library AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer library experienceHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic library settings, assisting patrons, organizing materialsPublic or academic libraries, handling circulation and customer service
Employer & Industry UsagePublic libraries, community centersPublic and academic libraries, government agencies
Common Search & ComparisonPublic Library Assistant vs Library Clerk

The Public Library Assistant and Library Clerk roles are similar, both working in library environments assisting patrons and managing materials. The main differences lie in job titles used by employers and slight variations in responsibilities. Both positions typically require a high school diploma and focus on customer service, organization, and support tasks within libraries.

What are some common challenges faced by Public Library Assistants in managing patron needs during busy periods?

Public Library Assistants often encounter peak times when the library is bustling with visitors seeking assistance, technology support, or searching for resources. Managing multiple requests simultaneously while maintaining a welcoming and organized environment can be challenging. Developing strong multitasking, communication, and problem-solving skills is essential to effectively prioritize tasks and ensure patrons receive timely help. Teamwork is also important, as collaborating with librarians and other staff members helps distribute workloads and provide comprehensive service to the community.

What are the key skills and qualifications needed to thrive as a Public Library Assistant, and why are they important?

To thrive as a Public Library Assistant, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software like Sierra or Koha is often required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support daily library operations. These competencies are crucial for ensuring efficient library services, positive patron experiences, and smooth workflow within the library environment.
What are popular job titles related to Public Library Assistant jobs in Springfield, MA? For Public Library Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Public Library Assistant jobs in Springfield, MA look for? The top searched job categories for Public Library Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Public Library Assistant jobs? Cities near Springfield, MA with the most Public Library Assistant job openings:
Public Library Assistant jobs near you

Library Assistant I (part time)

Town of Bloomfield

Bloomfield, CT • On-site

Other

Posted 4 days ago

Job description


Description

Bloomfield Public Library seeks a community-focused, friendly and technically savvy library assistant who can professionally promote the library and communicate effectively with a diverse public. The Library Assistant provides public service to patrons while performingcirculation department duties and provides excellent customer service four locations: two physical locations at Prosser Library and McMahon Wintonbury Library, BPL Online-the library's electronic presence, and BPL Everywhere-representing the library's community outreach. This is a part-time non-benefitted position.
The number of scheduled hours will vary depending on the candidate and will be determined based on the needs of the service desk, programming, and ongoing projects. The expected commitment is approximately 10-15 hours per week, with shifts scheduled across a combination of daytime, evening, and weekend hours.
Essential Job Functions:
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • Serves as first contact for patrons at the library service desk, community events, and via phone; refers to appropriate staff member, if required.
  • Performs standard circulation duties related to borrowing and returning materials (checks materials in and out; makes sure materials are in proper condition; issues library cards; renews library materials; provides information about library services and programs; places hold on library materials for patrons; calls patron if library materials are overdue or have something missing; calls patron about items on hold being available; etc.).
  • Assists with loading/unloading and shelving library materials (empties book drops; prepares books from other libraries for delivery truck; shelf reading and reshelving materials; etc.).
  • Assists patrons in finding books or library materials if able.
  • Assists with maintenance of order in the library; helps maintain reading areas and displays in a neat, organized manner; etc.
  • Contributes to library programming.
  • Assists other department staff to promote a team effort in serving the public.
  • Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively addressing social justice issues.
  • Participates in ongoing professional development opportunities.
  • Performs other related duties as assigned.

Knowledge, Ability and Skill:
Knowledge: General knowledge of practices of library services provided in a public library setting; working knowledge of library principles and practices, particularly classification systems; working knowledge of office procedures, practices and terminology; working knowledge of the use of office/library automation applications and equipment, business arithmetic; general knowledge of local government and its operation is helpful.
Ability: Ability to deal effectively with the public in a friendly, patient, courteous and professional manner; ability to follow instructions and complete projects with minimal supervision; ability to utilize computer applications as they apply to library functions; ability to maintain records; ability to work independently; ability to follow written and oral instructions; ability of work as part of a team; ability to deal effectively and maintain working relationships with various groups; ability to administer policies and procedures and explain them.
Skill:Skill using good verbal communication; skill using the above-mentioned office equipment and computer systems; aptitude for working with and explaining policies and procedures to people; skills associated with dealing with people and maintaining effective working relationships with various groups; basic clerical and computer skills; aptitude for working with people; aptitude for working with paperwork and on computers.
Minimum Qualifications

High School Diploma or equivalency and one year of related work experience, preferably in a library or with computers. Must be proficient in customer service, use of computers and Microsoft Office Suite, and use of standard office equipment and office procedures. Must be available to work flexible hours: daytimes, evenings, and weekends.

Selection Process

All appointments and promotions shall be made according to merit and fitness for performing the functions of the position, including factors such as education, experience, aptitude, knowledge, character, ethics, or other qualifications that would determine the best candidate for the position. Examinations may include written, oral, physical, or performance tests or any combination of the various types of examinations. Offers of employment are contingent upon satisfactory results on a background check, pre-employment physical, drug screening and verification of information on the employment application.

Supplemental Information

To apply, visit www.governmentjobs.com/careers/bloomfieldct,or applications are available in the Human Resources Department located in Town Hall at 800 Bloomfield Avenue. Applications must include a resume.Applications accepted until June 15, 2026.

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