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Public Library Assistant Jobs in Canton, MA (NOW HIRING)

Library Assistant

Wellesley, MA · On-site

$22.10/hr

... Library Assistant in the Circulation Department. Duties include providing excellent customer ... public service desks; filling items on daily paging list; dispensing general information to ...

The Substitute Library Assistant supports circulation services, including: * Checking items in and ... Candidates should have experience working with the public in a customer-service setting; library ...

The Substitute Library Assistant supports circulation services, including: * Checking items in and ... Candidates should have experience working with the public in a customer-service setting; library ...

Friendly demeanor when working with the public and co-workers. * Strong computer skills including ... Experience in library, bookstore or retail establishment a plus. * Standard hours of this position ...

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Public Library Assistant information

See Canton, MA salary details

$9

$19

$28

How much do public library assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for public library assistant in Canton, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.36 per hour, depending on experience, location, and employer.

What does a public library assistant do?

A Public Library Assistant helps patrons with finding and borrowing materials, answers questions about library services, and assists with using computers and other technology. They are responsible for checking books in and out, shelving returned items, and maintaining the organization of the library. Additionally, they may help prepare materials for library programs and ensure a welcoming environment for all visitors.

What would you do as a public library assistant?

A public library assistant helps patrons find and check out books and other materials, manages library resources, and maintains the organization of the collection. They may also assist with clerical tasks, answer questions, and support library programs, often using library management software. Good communication skills and attention to detail are important for this role.

What is the difference between Public Library Assistant vs Library Clerk?

AspectPublic Library AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some positions may prefer library experienceHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic library settings, assisting patrons, organizing materialsPublic or academic libraries, handling circulation and customer service
Employer & Industry UsagePublic libraries, community centersPublic and academic libraries, government agencies
Common Search & ComparisonPublic Library Assistant vs Library Clerk

The Public Library Assistant and Library Clerk roles are similar, both working in library environments assisting patrons and managing materials. The main differences lie in job titles used by employers and slight variations in responsibilities. Both positions typically require a high school diploma and focus on customer service, organization, and support tasks within libraries.

What are some common challenges faced by public library assistants in managing patron needs during busy periods?

Public Library Assistants often encounter peak times when the library is bustling with visitors seeking assistance, technology support, or searching for resources. Managing multiple requests simultaneously while maintaining a welcoming and organized environment can be challenging. Developing strong multitasking, communication, and problem-solving skills is essential to effectively prioritize tasks and ensure patrons receive timely help. Teamwork is also important, as collaborating with librarians and other staff members helps distribute workloads and provide comprehensive service to the community.

What qualifications do you need to be a public library assistant?

Public library assistants typically need a high school diploma or equivalent. Some positions may require previous customer service experience, familiarity with library systems or technology, and good communication skills. Certification is not usually required but can be beneficial for advancement.

What are the key skills and qualifications needed to thrive as a public library assistant, and why are they important?

To thrive as a Public Library Assistant, you typically need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software like Sierra or Koha is often required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support daily library operations. These competencies are crucial for ensuring efficient library services, positive patron experiences, and smooth workflow within the library environment.
What are popular job titles related to Public Library Assistant jobs in Canton, MA? For Public Library Assistant jobs in Canton, MA, the most frequently searched job titles are:
What job categories do people searching Public Library Assistant jobs in Canton, MA look for? The top searched job categories for Public Library Assistant jobs in Canton, MA are:
What cities near Canton, MA are hiring for Public Library Assistant jobs? Cities near Canton, MA with the most Public Library Assistant job openings:

Library Assistant I - Taunton

Bristol Community College

Taunton, MA • On-site

$23.21/hr

Other

Posted 9 days ago


Job description


POSITION TITLE: Library Assistant I (Part-Time)
DEPARTMENT: Library Learning Commons (LLC)
PRIMARY LOCATION: Multiple Bristol locations; Must be able to work at the Bristol Taunton Center
REPORTS TO: Reference Librarian
POSITION STATUS: This is a part-time, non-unit position without benefits not to exceed 18.5 hours per week.
SCHEDULE: The Library Assistant I works a set schedule of hours at one or more locations (minimum 8 hours per week) and may be assigned additional hours on a call-in basis. Weekly schedule may not exceed 18.5 hours per week. Position requires flexibility to cover absences at multiple LLC locations. Evenings and weekends may be required. Hours subject to change depending on operational needs. The ability to work at more than one Bristol location is a plus. There are current open shifts available at the Taunton Center LLC which is open Monday-Thursday, 10am to 3pm.
SALARY: $23.21 per hour
STATEMENT OF DUTIES: The Library Assistant I assists with access services functions of in the Library Learning Commons (LLC) at one or more locations (Attleboro, Fall River, New Bedford and Taunton). This position assists patrons at the public service desk, performs circulation functions using the integrated library system (Koha), helps patrons with printing, and provides general information about library and tutoring services. The Library Assistant I also helps to monitor the LLC's chat and email accounts, ensuring accurate information is provided.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
  • Perform circulation desk functions, such as, checking in and out materials, registering patrons, and responding to inquiries via phone, chat and in-person.
  • Help students understand tutoring services, locate available tutors, and make tutoring appointments.
  • Assist with other library functions (e.g., physical processing of books and other library materials, interlibrary loan and document delivery processes, preparing and maintaining course reserves, and/or re-shelving materials).
  • Provide excellent customer service while responding to a variety of library- and college-related questions. Refer research-related inquiries to the Reference Librarian.
  • Perform inventory, shelf-reading, and other maintenance tasks in the collection. Retrieve books as requested.
  • Support LLC patrons with photocopiers, printers, microform readers, scanners, LiveScribe pens, and other library and assistive technology. Refer users to appropriate departments for additional support, if necessary.
  • Repair books and other materials to prolong use, as needed.
  • Focus on customer service best practices when working with Bristol community members, including faculty, staff, and students.
  • Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions.
  • Perform other related duties as assigned.
Requirements:
REQUIRED QUALIFICATIONS:
NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.
  • Minimum of a high school diploma or equivalent.
Demonstrated ability to:
  • Work accurately with names, numbers, codes and/or symbols.
  • Assemble items of information according to established procedures.
  • Communicate effectively in oral expression.
  • Deal tactfully with others.
  • Establish and maintain harmonious working relationships with others.
  • Follow verbal and written instructions.
  • Maintain accurate records.
  • Maintain a consistent work schedule.
If assigned to work at multiple sites, must have reliable transportation to campus locations.
PREFERRED QUALIFICATIONS:
  • Demonstrated experience in an academic or public library setting.
  • Familiarity with Library of Congress Classification.
  • Familiarity with standard office technology (e.g., photocopier/printer, multi-line phone) and basic computer functions.
  • Basic understanding of the Koha online catalog used at HELM libraries or previous experience with an online library circulation system.
  • Demonstrated proficiency with Microsoft Office 365 applications.
  • Experience with other academic software systems (e.g., Navigate 360, Canvas, etc.).
  • Prior customer service experience.
  • Ability to speak a language in addition to English.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.
Additional Information:
Equal Opportunity/Affirmative Action:
Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at diversitytitleix@bristolcc.edu or 774.357.2681; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.
Application Instructions:
TO APPLY: Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date.
REQUIREMENTS TO COMPLETE APPLICATION PROCESS:
  1. A completed Bristol Community College Employment Application.
  2. A current resume and cover letter detailing your interest and qualifications for the position and which Bristol locations you are able to work at.

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.
A pre-employment criminal background check will be conducted for all positions.
The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.