Online Library Assistant Jobs in Springfield, MA

Town of Vernon                                                                                                                                               
Department: Library
Job Title: Substitute Library Assistant  
Hourly Wage: $16.94                                                                                          
General Statement of Duties: A position performing customer service in all circulation related tasks, ranging from simple clerical tasks to providing assistance in the library search tools.
Supervision Received: Works under the general direction and supervision of the Head of Circulation & Technology.
Supervision Exercised: None.
Essential Job Functions: Checks library materials in and out; places requested items on reserve, processes interlibrary loans. Prepares and sends out overdue notices, collects fines for late and damaged library property; maintains customer and collection records. Issues library cards. Provides customer service, in person, or over the phone; provides instruction to patrons in the areas of library services, computer and catalog use, and activities. May assist with programs with established objectives and general procedures, such as story hours and films. Assists with displays, exhibits and program promotions. Responsible for shelving and shelf-reading library materials. Records departmental statistics. Regular and punctual attendance.
Other Job Functions Duties: Assists in training new Library Assistants. Assists in other Library departments, as needed. Must be able to work evenings and weekends. Other duties as required. Performs related work as required.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit, talk, hear and perform repetitive tasks with hands, wrists and arms. The employee is frequently required to walk, kneel, use hands to operate, finger, handle or feel objects or controls and reach with hands and arms; may be required to perform repetitive motions. The employee is occasionally required to climb, balance, stoop and crouch. May regularly be required to lift, push or pull up to 50 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
Work Environment: The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
Employee performs a variety of simple tasks following instructions provided. Some tasks require independent judgment and initiative.
May be exposed to dust, book mold and mildew; fluctuations in inside temperature & electro-magnetic radiation as a computer screen. The noise level in the work environment is generally quiet to moderately loud.
MINIMUM QUALIFICATIONS
Knowledge, Skills & Abilities: Working knowledge of library materials organization, circulation and other practices. Excellent customer service skills; strong oral and written communication skills; excellent organizational skills. Critical thinking skills with the ability to draw conclusions or approaches to problems to implement solutions; ability to foster relationships and deal effectively with employees and the general public. Ability to work independently and in a team. Must be computer proficient with the ability to learn software programs specific to the job. Ability to use standard office equipment. Ability to work evenings and weekends. A Police background check will be required.
Experience & Training: Graduation from high school, or obtained a graduate equivalent diploma (GED), and be able to demonstrate proficiency in working with office computers and related library circulation applications. Library Technical Assistant certificate and some library experience preferred. Any equivalent combination of education and experience which demonstrates the ability to perform the duties of this position.
This job description is not intended to be a complete statement of all duties, functions and responsibilities which comprise this position. EOE/AA/M/F; Adopted: 9/18/2018