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Online Library Assistant information

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How much do online library assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for online library assistant in Springfield, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online library assistant?

To thrive as an Online Library Assistant, you need strong organizational skills, attention to detail, and basic knowledge of library science or information management, usually supported by a high school diploma or relevant coursework. Familiarity with integrated library systems (ILS), digital cataloging tools, and content management platforms is often required. Excellent customer service, communication, and problem-solving abilities set outstanding candidates apart in this role. These competencies ensure efficient digital resource management, positive user experiences, and smooth coordination with other library staff.

What are the typical daily tasks of an online library assistant?

As an Online Library Assistant, your daily responsibilities may include assisting patrons with locating digital resources, updating and maintaining library databases, and responding to user inquiries via email or chat. You might also help with cataloging e-books, preparing virtual event materials, and troubleshooting access issues for online collections. Collaboration with librarians and technical staff is common to ensure seamless library operations. This role provides a great foundation for those looking to develop customer support and information management experience in a modern, digital library environment.

What is an online library assistant?

An Online Library Assistant supports digital library operations by helping users access electronic resources, managing databases, and assisting with research inquiries. They may also handle cataloging, troubleshooting access issues, and maintaining digital collections. This role requires strong organizational skills, technical proficiency, and knowledge of library systems.

What are popular job titles related to Online Library Assistant jobs in Springfield, MA?

For Online Library Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Online Library Assistant jobs in Springfield, MA look for?

The top searched job categories for Online Library Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Online Library Assistant jobs?

Cities near Springfield, MA with the most Online Library Assistant job openings:

Online Library Assistant jobs near you
Infographic showing various Online Library Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,723 per year, or $18.6 per hour.

Part-Time Library Assistant / Evenings

Westfield State College

Westfield, MA • On-site

$18.50/hr

Other

Posted 10 days ago

Job description


Campus Title: Part-Time Library Assistant
Department: Library
FLSA Status: Non-exempt
Job Type: Part-time Contracted, Non-Benefited
Timeframe: 10 Months (September-June)
Shift: Mondays & Wednesdays, 5:00pm-9:00pm., 8 hours a week
Supervision Received: Reports to the Head of Access Services. Work may also be directed by full-time library assistants
Supervision Exercised: Directs the work of student employees
Salary: $18.50 per hour
Duties and Responsibilities:
Duties include but not limited to:
Essential:
The Library at Westfield State University seeks application for a part-time Library Assistant. This position will assist library staff with:
  • Evening supervision of operations at the library service desk, including assisting patrons to find information; supervising student employees; managing the service desk; charging and renewing items for patrons; circulating interlibrary loans; maintaining and reporting statistics; and following Ely Library policies and procedures.
  • Monitoring the library. Library Assistants will work with student assistants, campus security and facilities to ensure a safe and effective environment for patrons. This includes reporting safety, security, or emergency situations to the Campus Police and/or the Westfield Police Department and monitoring the use of library spaces and group study rooms.
  • Other duties may be assigned by the Head of Access Services
Requirements:
Required Qualifications
Minimum Qualifications
  • High school diploma or equivalent
  • The ability to work diligently and independently without direct supervision
  • Help foster a welcoming and inclusive atmosphere respectful of diversity
  • Work in a team environment
  • Responsibly supervising others
  • Enjoy interacting with patrons and adapting to serve their needs in a calm, respectful, and courteous manner
  • Produce detail-oriented work to meet deadlines
  • Exercise judgment and leadership if/when responding to emergency situations
  • Sit or stand for extended periods of time
  • Lift up to 40 lbs., and push/pull library carts full of books
Preferred Qualifications
  • A bachelor's degree or coursework in library science
  • Experience in the public service area of a library, preferably at a college or university
  • Experience using automated library systems, preferably OCLC WorldShare Management;
  • Knowledge of LC call number system
  • Experience supervising student and/or part-time employees or experience in a busy office environment or customer service setting.
Additional Information:
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Application Instructions:
An on-line application is required. Interested candidates should electronically attach the following documents:
  • Resume
  • Cover Letter
  • Contact information for three references *
  • Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.
Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.

Apply